Perficient

DECEMBER 14, 2020

Cloud technologies have changed the way that enterprises deploy and integrate services, saving time and resources, and allowing them to hyperscale their services. If your organization is looking to capitalize on cloud technology in 2021, here are a few trends to keep in mind. Cloud-Native Technology Will Power Digital Transformations.

Technology 348

Technology Trends Software Resources 348

PYMNTS

DECEMBER 9, 2020

“There’s a huge opportunity [in B2B payments] for businesses that have traditionally focused on the consumer,” David Disque , president of Corporate Spending Innovations (CSI), said in an interview with Karen Webster. While an attractive proposition, the shift into the B2B world can’t happen at the flip of a switch. Connectivity is key.

Innovation 297

Innovation Fintech Cards Payments 297

Independent Banker

AUGUST 31, 2022

Against this backdrop, agtech—the application of technology to every aspect of the food production process, from farm to table—is growing in importance to the mission of ICBA and community banks. Innovations like these, applied to the farming industry, can accelerate the lending process for farmers, saving them time and money.

Innovation 144

Innovation Community Bank Community Lending 144

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

Perficient

AUGUST 31, 2020

It’s also a great time to think about innovation. I would like to talk about how Twilio Flex and other services from Twilio can provide some clear ways not only to manage these immediate concerns, but also to drive innovations in how you interact with your customers. Here are some examples: Call Deflection Strategies.

Innovation 369

Innovation Video Strategy Customer Experience 369

Chris Skinner

APRIL 6, 2018

It was an interesting conversation, although most of the examples were for customer service via Chatbots, which doesn’t impress me much. I know that systems like Erica, short for Bank of AmErica, are up and running … The post Some banks are technology companies appeared first on Chris Skinner's blog.

Technology 281

Technology Company America Examples 281

Abrigo

JUNE 9, 2020

Technology has enabled financial institutions to operate more quickly and efficiently, creating a better experience for customers. The coronavirus highlighted the importance of technology and digitization within banking, and financial institutions must continue adapting and innovating to remain competitive.

Technology 195

Technology Lending Compliance Data 195

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

Chris Skinner

JULY 20, 2018

A common response to technology is to test it. The problem with testing technology is that it is just a test. For example, I remember one UK bank testing new technologies in one branch, to … The post The danger of the technology testing hole appeared first on Chris Skinner's blog.

Technology 269

Technology Examples Innovation 269

PYMNTS

APRIL 13, 2020

Jim McCarthy, i2c president, says disasters often breed innovation. Black Swans Are the Sandbox of New Innovations. A few innovators do come forward with good ideas, but often the environment can’t support them past the short term. While it may take years, these good, innovative ideas often resurface when the time is right.

Innovation 258

Innovation Online Guidelines Cards 258

PYMNTS

NOVEMBER 16, 2020

Fresh off its acquisition of Finance-as-a-Service technology platform Ario , Thinking Capital is looking toward the future of SMB financing. That was largely behind the acquisition of Ario, whose proprietary data analytics technology can facilitate invoice financing and loans via integrated infrastructure. Flexible Technology.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat.

Technology 182

Technology United States Innovation Video 182

PYMNTS

JULY 27, 2020

It’s a landscape that has created an opportune environment for technological innovation. The challenge of issuing claims payouts, for example, can be one of the most frustrating experiences from a consumer’s standpoint.

Innovation 247

Innovation User Experience Industry Fraud 247

PYMNTS

JANUARY 27, 2021

Financial institutions (FIs) around the world are confronting these issues with numerous digital implementations , as 85 percent of banks are offering some form of digital account opening, for example. One study found that the use of malicious botnets to register false accounts increased by more than 70 percent in Q3 2019, for example.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MARCH 17, 2020

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent to 21.9 Competitive Threats.

Innovation 159

Innovation Study Operations Examples 159

Perficient

FEBRUARY 22, 2023

The Summit brings together experts in the field, including bank executives, technology vendors, and consultants, to discuss the latest advancements in automation and its impact on the banking industry. Perficient will also bring insight surrounding the banking industry’s growing use of blockchain to the Summit.

Trends 474

Trends North Carolina Customer Experience Charlotte 474

PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

MARCH 18, 2019

Is there a right way and wrong way to innovate? Gill asserts that most financial institutions, left to their own devices, may end up following a less than optimal path to innovation, and not because they have selected the “wrong” technology solution, since in Gill’s experience, what’s “wrong” for one FI might be right for another.

Technology 237

Technology Innovation Strategy System 237

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Partner with a bank-enabling technology service provider.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

MAY 13, 2019

Innovation has been the name of the game for financial institutions (FIs) large and small in recent years. While the overall pace of innovation has cooled somewhat over the past two years, as FIs have been slower to market with new products, they are increasingly channeling their energies into tried-and-true product lines.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. So we led with technology.”. Take restaurants , for example, Brown said: “How do we help them?”

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

NOVEMBER 10, 2020

Take weddings, for example. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We Another example of AR working in a retail application can be seen at the direct-to-consumer (D2C) sunglasses retailer goodr. How does it work on me?

Retail 261

Retail Technology Training Online 261

PYMNTS

JANUARY 28, 2021

The following Deep Dive examines the interest in contactless payments among credit union members and the opportunity for the CU space to meet members’ changing payment needs through digital innovation. The High Stakes Of Offering Contactless. CU members in particular have a growing appetite for digital payment options.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And food-ordering platforms are teaming up with restaurant technology companies to make it easier for eateries to accept delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

JULY 10, 2020

Speaking with PYMNTS, Muller highlighted the opportunity that the cannabis space has to adopt payments and other financial technologies that have leapfrogged over legacy solutions. Muller explained that the technology augments existing rails like eCheck and ACH to enhance data capture and transmission to complete a transaction.

Innovation 210

Innovation Payments Tools Compliance 210

PYMNTS

JANUARY 18, 2021

A Year of Innovation in the Face of Adversity Digital and omnichannel consumer journeys have accelerated during 2020, as click and collect, buy online pick up in-store (BOPIS), and contactless payments and touch-free shopping have all seen an enormous boost this year. Challenges And Opportunities Ahead In 2021.

Innovation 205

Innovation Payments Retail America 205

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Some are closing physical branches or changing the customer channels they leave open, for example. Digital Technologies Under COVID-19.

Technology 248

Technology ATM Video Tools 248

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

Perficient

FEBRUARY 16, 2021

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. These are just two examples of major companies transforming their digital experiences. Attend this webinar to hear: Real-life examples of what top brands are doing outside the automotive industry.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence technology to bring more convenient experiences to customers.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

DECEMBER 18, 2018

New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other experiences, let consumers ditch the counter for faster and higher-tech alternatives. Not all digital innovations are perceived by consumers the same way, however. out of 100. out of 100.

Innovation 195

Innovation social media Online Apple 195

PYMNTS

FEBRUARY 27, 2019

These market conditions may not seem ripe for FinTech innovation, but where there are challenges, there are opportunities. Michael Sassoon, CEO of banking and technology firm Sasfin , recently told PYMNTS about some of the country’s biggest hurdles in small business FinServ — and what technology innovators hope to do about them.

Technology 190

Technology Industry Innovation Big Data 190

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. Complications arise when financial activity is so far-flung, he added.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

OCTOBER 4, 2019

As part of that awareness, companies across all industries are realizing the strategic value of accounts payable (AP) automation and developing an understanding of emerging technology like artificial intelligence (AI) that plays a critical role in AP automation solutions. As a result, customers can harness them without even knowing about it.

Technology 140

Technology Company Fintech Innovation 140

PYMNTS

DECEMBER 22, 2020

Many firms are eying new technologies that could accelerate their global B2B transactions amid these shifts. PYMNTS data shows that 39 percent of companies have moved away from manual O2C processes and toward digital ones since the start of the crisis, for example. trillion in value by the end of the year, compared to the $4.1

Innovation 237

Innovation Cards Payments Study 237