PYMNTS

DECEMBER 18, 2018

But these restaurants are not innovating all that fast — even with all sorts of new technologies hitting the market. But customer adoption isn’t behind the slow adoption of QSR innovations — in fact, 62 percent of consumers said the availability of digital innovations would make them more likely to visit QSRs in the future.

Innovation 195

Innovation social media Online Apple 195

Bank Innovation

MAY 29, 2017

A lot of data is being generated and collected on a daily basis thanks to social media, IoT, and online customer behavior (Upstart, for example, uses this method for its underwriting decisions). Customer data is (arguably) the most valuable asset in many industries, financial services included.

social media 318

social media Analytics Fintech Examples 318

PYMNTS

NOVEMBER 24, 2020

When it comes to innovation in the credit space — including acquisition, provisioning and engagement in particular, Wain says mobile technology is a game-changer that must be seen as the new normal. He uses the friendly, in-person relationships of a credit union as an example. He points to his own kids as an example.

Mobile 310

Mobile social media Fintech Innovation 310

PYMNTS

OCTOBER 9, 2019

Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.

social media 118

social media Retail Tools Examples 118

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. The report quoted Jeff Marsilio, the NBA’s senior vice president of new media distribution, as saying, “The Base:Line playlist will have about 40 songs with a hip-hop vibe and will be refreshed weekly.”

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

AUGUST 9, 2019

Direct sales company Younique, which has been pivotal in its approach to social media marketing, has launched an augmented reality (AR) makeup trying-on tool, according to a release. . For example, the company is launching the Moodstruck Pressed Shadow collection in September, but customers can use the AR tool to try it right away.

social media 136

social media Tools Branding Analysis 136

PYMNTS

JANUARY 14, 2021

More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.

Video 224

Video social media Millennials Data 224

PYMNTS

MARCH 17, 2017

And, as America found out what actually happens when the wrong name gets read on stage, PwC found out what happens when Twitter decides to rename your firm — as our CEO (and former PwC employee) Karen Webster told those assembled at the Innovation Project’s annual awards dinner last night. Alexander questioned, for example, how Adm.

Innovation 175

Innovation Payments social media America 175

PYMNTS

JANUARY 29, 2020

Facebook reported a 51 percent spike in its costs and expenses for the full year 2019 — that increase coming as the social media platform faces more questions from regulators and policymakers about its present and planned endeavors. 29), and reported that total costs and expenses hit some $46.71 billion, up 27 percent year over year.

social media 142

social media cryptocurrency Examples Report 142

PYMNTS

JANUARY 13, 2020

For example, firms are banned from using bots in a way that allows them to buy thousands of tickets for events and then resell them for highly marked-up prices. In other examples, end users must be informed when prices are based on their internet browsing histories. In India, Too. A California CFPB? Penalties in the New Year.

Data 131

Data social media Regulation California 131

PYMNTS

MAY 4, 2019

The realm of quick service restaurants (QSRs) is and actually always has been a pretty innovative space. The drive-thru window, for example, first met the market in 1947 when it was introduced to the world by Sheldon “Red” Chaney, operator of Red’s Giant Hamburg in Springfield, Missouri. Really outside the box, as it turns out.

Innovation 134

Innovation Los Angeles New York City Course 134

PYMNTS

AUGUST 3, 2020

Innovation has been a welcome development for retailers in the pandemic. Now, Burberry is continuing its status as an innovator. Through the social experience, customers can access store tours and learn about products. For example, a WeChat user can enter the Burberry mini program at home and sign up for a virtual tour.

social media 125

social media Retail Innovation Branding 125

PYMNTS

OCTOBER 9, 2020

Social commerce is growing rapidly, and every day social media companies are adding new capabilities to support this growth. Merchants have also been forced to innovate and strengthen their omnichannel capabilities,” says a report in EU news site The Paypers. Line charges brands for sending messages and livestreaming.

Branding 221

Branding social media Video Strategy 221

PYMNTS

JUNE 20, 2020

But as of this week, the phrase is getting a modern, digital upgrade thanks to combined efforts of Burger King and Chinese-based short-video social media site TikTok. We are investing in our digital channels and are always looking for innovative ways to engage with guests,” the company said in a statement.

Branding 222

Branding social media Video Examples 222

Perficient

JUNE 22, 2020

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. For example, we are working with a client that needs to diversify its customer base.

Customer Experience 531

Customer Experience Comparison Strategy social media 531

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JUNE 14, 2019

And the idea is to take advantage of the ongoing rise of mobile commerce and social media to create, in essence, digital communities centered around pets — and not just ones that spark to life when little Fido goes missing, or plots an escape from a dog park or a particular section of the beach in the summer. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

Perficient

DECEMBER 4, 2020

For example, curbside pick-up has become extremely resourceful to consumers during these unprecedented times. Retailers can use multiple ways of communication such as emails, text, and social media. With your customer in the center of it all, the last thing your business wants to do is create a poor customer experience.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

SEPTEMBER 23, 2017

For all the plaudits disruptive innovation gets, it is easy to overlook how hard it is to achieve. While it’s an exaggeration to say there is nothing new under the sun, it’s actually not that big of an exaggeration in the innovations realm. But, sometimes, the innovation just really whiffs. The iPhone 8 springs to mind.

Innovation 102

Innovation Millennials social media Trends 102

PYMNTS

SEPTEMBER 21, 2020

Still others are leveraging their mobile phones for innovative payment methods in brick-and-mortar stores, such as QR codes and other contactless payment options. times more consumer conversions for brands such as Estée Lauder, for example. Virtual product-sampling options now play a central role in beauty retailers’ sales strategies.

Retail 243

Retail Online social media Mobile 243

PYMNTS

NOVEMBER 15, 2019

Many other social media companies have also entered into the eCommerce space as a way to diversify income streams. Instagram , for example, now lets users purchase products directly from feeds. No specific information has been shared about how TikTok plans to collect fees or how certain users were chosen.

Video 178

Video social media America Examples 178

South State Correspondent

MAY 1, 2024

For inspiration in banking innovation, we often look to other industries. Honkook Kim and his Gentle Monster Brand is a perfect example. Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million.

Innovation 195

Innovation social media Branding Marketing 195

PYMNTS

JUNE 6, 2019

In the latest Disbursements Tracker , PYMNTS explores how banks and card providers are approaching payment innovations to keep pace with consumer demand, and to better protect against fraudsters. Social media platform Facebook is set on further innovating WhatsApp features with a new U.K.-based based team.

Security 162

Security social media Innovation Regional 162

PYMNTS

NOVEMBER 7, 2017

Unsurprisingly, fast food patrons immediately began warring on social media about whether or not the results could be trusted. People on social media will engage in online debate for almost any reason — sometimes no reason at all. It’s a contentious question. According to Foursquare , the answer is yes.

Innovation 100

Innovation Oregon social media Payments 100

PYMNTS

NOVEMBER 26, 2019

Nordstrom is one example of that. Bloomberg reports that it offers a bevy of innovative options intended to entice customers into spending more time shopping. China was the obvious place to start as it is one of the leading hubs for innovation and technology and Chinese consumers are some of the highest users of social media.”.

Retail 131

Retail Online social media United States 131

Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. For example, there are teams focusing on: Onboarding and Enchantment. Social-based marketing. IBMFintech Twitter.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

MAY 29, 2018

It’s beginning to feel like two kids talking smack in a high school hallway — except, in this case, billions of dollars are involved, along with issues of privacy and innovation. Macron’s comments represent the latest example of Europe’s — and the European Union’s — attitude toward U.S.

social media 100

social media US Regulation United States 100

PYMNTS

JUNE 19, 2020

Hot Head Burritos relied heavily on social media marketing efforts as many states rolled out stay-at-home orders. The QSR’s customer service team processes feedback from its service line, website and social media pages before communicating information to its supervisory teams. Lessons Learned.

Customer Experience 141

Customer Experience social media Ohio Operations 141

PYMNTS

SEPTEMBER 17, 2019

Since roughly 2014, the Chinese government has been working on the system, which is designed to be a “method to perfect the socialist market economy system, accelerating and innovating social governance,” according to a State Council notice from 2014. Not paying one’s debts, for example, is an obvious one.

social media 220

social media System Maine Taxes 220

PYMNTS

FEBRUARY 5, 2020

In the middle are the consumers whose data fuels eCommerce, social media and basically the entire internet as we know it. For example, the Monetary Authority of Singapore is granting five licenses to FinTechs in an effort to drive innovation in a banking market still tightly controlled by legacy institutions.

Google 288

Google Data Regulation social media 288

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For the rest of these merchants, there are still a few ways for them to reduce frictions under SCA.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

DECEMBER 26, 2019

The world’s biggest social media platforms are cracking down like never before. Fishing fraud (not to be confused with “phishing”) is big business, for example. What’s an example of fish fraud? But it is getting done, with innovative systems that leverage human and artificial intelligence. Fighting Fakes With Fire.

Fraud 131

Fraud social media Massachusetts Data 131

PYMNTS

AUGUST 6, 2019

Alternatively, they can enter a more specific request into the platform — for example, they can ask for a one-way trip from New York to San Francisco on a particular date. These consumers use social media heavily and are chat app users. Social Media. ikonis said.

social media 150

social media New York San Francisco Technology 150

PYMNTS

JANUARY 21, 2021

For example, we sponsored a study, developed by Javelin Strategy & Research, that found that “over 60 percent of fraud is self-identified by consumers using various monitoring techniques.” That’s a recipe for negative reviews and frustrated feedback on social media. Contracts with vendors ran dry.

Fraud 180

Fraud social media Strategy Maine 180

PYMNTS

JULY 10, 2020

Coffee chain Starbucks , for example, has announced plans to boost the availability of its drive-thru, curbside pickup and digital order-ahead capabilities over the next 18 months to meet consumers’ changing needs. The pandemic is also spurring QSRs to alter their approaches when interacting with customers at brick-and-mortar stores.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

JANUARY 13, 2020

Furthermore, consumers are always looking for variety, and for community — something a digital operation like ClassPass can help build in almost a social media-like way. Innovation is also taking place within retail brick-and-mortar pharmacies. Fulfillment, too, is serving as fuel for innovation in this area of retail.

Retail 146

Retail Houston social media Trends 146

PYMNTS

MARCH 6, 2020

Since the dawn of the internet in the mid-90s, there have been some genius ideas and some completely innovative business models. New companies now aim to be used as a verb by creating an innovative way to buy goods – such as: “I floated it.”. For example, say you’re in the market for a new car. We don’t search, we Google.

Hawaii 141

Hawaii social media Innovation Digital Strategies 141