Tue.Oct 13, 2020

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The resurgence of QR codes

Payments Dive

Jennifer Sherman, SVP of product at NMI, a payments enablement technology company, gives her insight on the importance of QR codes for both customers and merchants.

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Evolving Traditional Technologies Toward CX

Perficient

Contact Centers are, of course, a traditional aspect of companies and historically where and how those companies seek to interact with their customers. For years the chief expectation for these interactions was primarily via the phone or voice channel. Though as consumers embraced the internet and mobility newer channels emerged. As this continued, along with businesses’ desires to prioritize customer relationships over their lifetimes, the value of overall customer experience (CX) has become pa

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Dropbox To Let Employees Work From Home Permanently

PYMNTS

Dropbox is the latest company to allow employees to work permanently from home, CNBC reported. The San Francisco-based company said Tuesday (Oct. 13) that it wouldn't require employees to come into the office even after the pandemic ends. In a blog post , the company said the shift to digital work, while jarring early in the year, has proven effective for many companies since.

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Can fingerprint authentication be done safely in the COVID-19 era?

Payments Source

Michael Moeser, senior analyst at PaymentsSource, talks to Christian Fredrikson, CEO of Fingerprint Cards, about the ways biometric authentication has been adopted during the coronavirus pandemic.

Cards 178
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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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NEW DATA: How We Will Pay 2020: With Connected Devices, At Home And During The Week

PYMNTS

The world has changed a great deal since 2020 began. Thirty-seven percent more consumers in the United States are working their full-time jobs from home than in 2019, whereas 27 percent more are performing gig jobs remotely. These newly housebound consumers are turning to a host of connected devices to perform their day-to-day activities, ranging from smartphones and laptops to voice assistants and everything in between.

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India Turns To Deregulation To Boost Pandemic Economy

PYMNTS

Indian Prime Minister Narendra Modi is looking to governmental overhaul and deregulation as the solutions for the country's coronavirus-ensued economic crisis, The Wall Street Journal (WSJ) reported. The plans supported by Modi and his Bharatiya Janata Party, voted on last month, included broad, sweeping changes that dismantled a long-standing regulatory system making farmers sell most of their crops via government-sanctioned wholesale markets which are dominated by traders and middlemen, rather

Report 258
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Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

Smaller banks and credit unions can bring unique value to the mobile ‘arms race.’ Over the last two years, the largest financial institutions in the U.S. marketplace have made significant investments in their mobile applications centered around improving the client experience. Mobile app store ratings have gone from an average of 4.2 to 4.8, with increased functionality, improved experience and ease of use.

Strategy 158
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Movie Chain AMC Says It Could Go Broke By Year’s End

PYMNTS

The parent of AMC Theatres says it's on track to run out of cash by early 2021 at the latest. AMC Entertainment Holdings Inc. wrote in a "current report" filed on Tuesday (Oct. 13) with the federal Securities and Exchange Commission (SEC): ".given the reduced movie slate for the fourth quarter, in the absence of significant increases in attendance from current levels or incremental sources of liquidity, at the existing cash burn rate, the company anticipates that existing cash resources would be

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How Klarna's marketing mishap cast a shadow on a fintech darling

Payments Source

Swedish point of sale credit company Klarna put itself in the awkward position of apologizing and trying to explain marketing emails to surprised and angry consumers, a misstep for a firm whose credit card alternative has found major traction during 2020’s crises.

Marketing 126
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Uber, Lyft Take On California In Court Over AB5 Allegations

PYMNTS

Lawyers for Uber , Lyft and the state of California laid out arguments on Tuesday (Oct. 13) for whether or not the state can force the gig economy companies to treat workers as employees and give benefits, Reuters reports. In January, California implemented its AB 5 law, which required that ride-hailing, food delivery and other such companies treat their workers as employees rather than independent contractors.

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Mark Carney says banks should link executive pay to Paris climate goals

TheGuardian

Ex-Bank of England boss tells UN summit that boardroom pay link can help meet climate targets faster Former Bank of England governor Mark Carney has said banks should link executive pay to climate risk management, as part of efforts to align the finance industry with Paris climate goals. Speaking at the UN Environment Programme Finance Initiative roundtable on Tuesday, the former central bank boss said lenders should – at the very least – be transparent over whether or not pay is being tied to c

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PayPal Expands BNPL 'Pay In 3' Option To The UK

PYMNTS

PayPal is rolling out a new buy now, pay later (BNPL) solution called PayPal Pay in 3 in the U.K., according to a press release. The solution, similar to the company’s Pay in 4 program in the U.S. and the Paiement in 4x in France, introduced earlier this year, will let customers pay for items in three monthly installments. The release says Pay in 3 will help businesses boost checkout conversion, revenue and customer loyalty.

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Putting the ‘Community’ into Community Banking

ABA Community Banking

Banks contribute to their communities and local organizations in ways that matter a lot during the pandemic. The post Putting the ‘Community’ into Community Banking appeared first on ABA Banking Journal.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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LevaData Supply Management Platform Nets Bain Endorsement

PYMNTS

California startup LevaData just got a big boost. Bain & Co. on Tuesday (Oct. 13) announced it has begun using San Jose-based firm’s supply chain management platform in its work with consulting clients. The coronavirus pandemic, which has led to a surge in demand for a range of products and services, has also put unprecedented strains as well on the supply chains of companies, especially those will tracking inventory with the equivalent of pen and paper, analysts say.

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Digital B2B prepaid provider sees chance for European growth

Payments Source

Payments provider B4B Payments has been authorized to become an e-money institution in the U.K., and is seeking a license in Lithuania so the company can advance its prepaid card business throughout Europe.

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With Terrorists And Scammers Lurking, Is A Crypto Storm Looming?

PYMNTS

Across the globe, terrorists and criminals are leveraging cryptos in what is gearing up to be a significant national security threat to the United States. That’s according to the U.S. Department of Justice, which said in a report that rogue nations and other risks loom as exchanges are lightly (or not at all) regulated – making it difficult to, as the maxim goes, follow the money.

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Strong regulatory moves show crypto firms need to comply like regular banks

Payments Source

The control of crypto exchanges will resemble that of regular financial companies in Europe and the U.S., says Extante's Anatoliy Knyazev.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Amazon Launches Prime Day In Mexico, Brazil

PYMNTS

While Amazon 's sales have been going well during the pandemic, it has found rivalry in Latin America from local competitors, Reuters reports. Prime Day was rolled out for the first time in Brazil this year, and in that country as well as in Mexico, Amazon isn’t the powerhouse it is in other countries. In Mexico, Amazon was second place in rankings behind Argentina-based MercadoLibre for eCommerce.

Regional 198
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Millennials' spending doesn't reflect their economic plight, TD warns

Payments Source

The findings of a recent TD Bank survey suggest that targeting millennials for new credit cards will require surgical risk-management as the economy lurches toward an uneven recovery.

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Bitcoin Daily: ‘DeFi' Becomes Popular Crypto Rebranding Term; G7 Expresses Concern Over Ransomware

PYMNTS

DeFi, which is also known as “decentralized finance,” has been included in an increasing wave of business promotions in 2020, Bloomberg reported. An operating system that has been active for a minimum of three years, Tron , recently issued a DeFi token. Tao Network has been in existence since the middle of the 2010’s and now indicates that it is “building DeFi of entertainment.”.

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Merchants need payment tech's help to digitize successfully

Payments Source

With accelerated demand for digital payments since the outbreak of COVID-19, merchants must adapt fast, says Stone's Agusto Lins.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Oracle Debuts New Tech To Optimize Capital

PYMNTS

Oracle is offering a new supply chain finance feature to help banks access more flexible financing options and working capital, a press release says. The feature will digitize the supply chain finance process and allow banks the ability to deliver quick alternative financing options and provide fast approvals, with multi-channel port access giving more visibility into transactions.

Capital 181
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JPMorgan Chase digital and mobile user numbers climb in Q3

BankInovation

JPMorgan Chase reported growth across mobile and digital channels last quarter, according to the bank's earnings call Tuesday. The number of JPMorgan’s digitally active customers climbed 3% year over year to 69% of total retail customers, or 54.7 million customers. Active mobile customers also increased 9% year over year to 40,143 total users, and QuickDeposit […].

Mobile 98
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Apple Unveils Higher-Speed iPhone 12

PYMNTS

Apple Inc. on Tuesday (Oct. 13) unveiled its iPhone 12 , which as was widely expected, operates on high-speed 5G networks. On the cosmetic front, the new phone comes in blue and has sharper edges reminiscent of earlier models. On the safety front, the phone comes with a Magsafe connector that allows charging without an attached cord. CNBC reports that the phone will not come with a charging cord or earphones.

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REVEALED: Apple’s iPhone 12 Series

BankBazaar

Apple finally announced its 2020 product line-up, revealing the much-anticipated iPhone 12 series, in a virtual event yesterday. Read on to get to know the iPhone 12 more. Even though there’s this menace of a pandemic with no end in sight crippling our day-to-day lives, businesses are slowly-but-steadily returning to normalcy. And, in their stride to normalcy, Apple finally announced, although a month late than usual, its 2020 product line-up – finally revealing the much-anticipated iPhone

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.