PYMNTS

JANUARY 22, 2021

Customer experience transcended channels, and we all learned to harness the organization and technology to connect experiences with customers in a more profound way. The end-to-end integration of channels through to the back office will require an enterprise technology platform that allows institutions to be agile and respond quickly.

Innovation 172

Innovation Tools Leadership Customer Experience 172

Insights on Business

JULY 30, 2018

While these now ubiquitous technologies are used by practically everyone across the industry and beyond, there still is evolving to do in the financial industry. As these technologies penetrate the financial landscape, collaboration between financial firms, large and small, have never been more prevalent.

eBook 79

eBook Fintech Leadership Big Data 79

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Here is the response from Florin Arghirescu, SVP of business relationships and innovation at Synchrony Financial …. Download the eBook.

eBook 140

eBook Payments Customer Experience Retail 140

PYMNTS

DECEMBER 26, 2019

That’s especially true in payments, where technology can lead to seismic shifts in the way we pay, where we pay and even when we pay, as commerce becomes ever global and a 24/7 activity. Underpinning it all, according to our seers, is, of course, technology. In fact, a time capsule sealed today, with a prediction of what Dec.

eBook 137

eBook Payments Course Trends 137

Abrigo

OCTOBER 4, 2022

Takeaway 3 Innovation and continued digital transformation are necessary to pull ahead of your competition and take full advantage of rising rates. Additionally, technology has made it easier to move money than ever before. Lean on innovation. Use technology to get ahead of the pack. 5 rate hikes. keep me informed.

Strategy 195

Strategy eBook Security Management 195

PYMNTS

DECEMBER 31, 2019

Might the coming year be marked by innovation at the point of sale (POS)? Glancing through the digital pages of the PYMNTS eBook, a few themes emerge. Merchants will be turning on their near-field communication technologies, and accepting tap-and-pay at the terminal. The end of one decade, the beginning of another.

eBook 170

eBook Millennials Cards Survey 170

PYMNTS

MARCH 23, 2017

The company, which provides education and resources for suppliers, recently released a new eBook to guide vendors on how to take advantage of Same Day ACH technology. But being able to accept this type of payment, Receivable Savvy warned, takes deliberate understanding of the technology. According to NACHA, between Sept.

eBook 135

eBook Survey Payments Technology 135

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Here is the response from James Jenkins, director of payment security at CA Technologies …. Payments 2016: The Year Of Clarity For The Payments Sector.

Payments 123

Payments eBook Analytics CA 123

PYMNTS

DECEMBER 29, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Emerging Technologies Are Finding New Ground In Payments, Facilitating New Commerce Paradigms. We’ve Got The Technology. Where’s The Value?

Payments 125

Payments eBook cryptocurrency Retail 125

PYMNTS

JANUARY 22, 2019

Last year was the year of artificial intelligence (AI), declared Brighterion CEO Dr. Akli Adjaoute for PYMNTS’ 2018 year-end eBook. The technology is proliferating financial markets, particularly for some of the world’s largest financial institutions in need of enhanced compliance solutions. Turning Interest Into Adoption.

eBook 192

eBook Survey Technology Tools 192

South State Correspondent

APRIL 27, 2022

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. The bank’s technology seemed to make their people an impediment. You can download it HERE. What Can Go Wrong with Just Focusing on the Customer Experience. The Importance of Service Design in Total Experience.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

DECEMBER 28, 2018

Mike Camerling, CEO of AEVI , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. It is a process that is going to take two to three years to play out, and once it does, it likely will set us up for a new wave of even greater innovation. Consumers are far ahead of merchants in the adoption of digital technology.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Levi’s is innovating with fashion, encouraging consumers to shop in-store with their mobile phones. Download the eBook.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

JANUARY 1, 2019

Gerhard Oosthuizen, CTO of Entersekt , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. How can you compare payment rails with a technology that plays no role in moving money? A technology that, on its own, does nothing to help consumers perform a task or overcome a hurdle. Return to the Customer.

Bitcoin 168

Bitcoin Payments Conference cryptocurrency 168

PYMNTS

NOVEMBER 3, 2020

“B2B payments migration to the cloud has been a long-time coming, but Covid-19 – and the immediate need to go virtual — has accelerated the pace of innovation for corporations,” Greene told Barron’s. The back office is no longer something that can sit on the back burner.

eBook 141

eBook Payments Regional Company 141

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. And, as normalcy starts to reemerge, we need to be ready to help our partners best serve their customers in innovative ways through payments.

Payments 178

Payments Innovation Tools Cards 178

Abrigo

JUNE 14, 2017

Utilizing technology is one way to reduce the amount of time it takes to produce a valuation. Technology that streamlines workflow and scales existing processes enables firms to realize more profit from each fee for services. enterprises that are technology leaders produce faster revenue growth than technology laggards.

eBook 150

eBook Software Guidelines Technology 150

PYMNTS

DECEMBER 28, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Download the eBook.

Cards 116

Cards Payments eBook Fraud 116

PYMNTS

MAY 13, 2019

As technology reshapes the way buyers access goods and services, consumer expectations are moving targets, and merchants that hope to survive can’t afford to fall behind. From Reis & Irvy’s to Vengo , merchants and technology companies are reinventing the world of vending technology through smart devices.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. We leverage blockchain and smart contract technology to create a universal network for the industry. Download the eBook. This is changing now.

Retail 129

Retail eBook Payments blockchain 129

PYMNTS

DECEMBER 27, 2018

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. The stores employ proprietary technology that tracks what shoppers pick up from shelves and automatically charges them when they walk out of the store.

Data 173

Data Retail eBook Online 173

PYMNTS

DECEMBER 30, 2020

As one executive writing for this project put it, 2020 represented “innovation under adversity.”. They will continue to push the issue, taking accelerated business models like buy now, pay later into the new year, and doubling down on innovations that will serve the consumer’s wish to keep their hands off everything from cards to packages.

Payments 254

Payments Innovation Meeting Trends 254

Abrigo

SEPTEMBER 14, 2016

In a recent article for Accounting Today , Boomer highlighted 10 keys for accountants to – as he says -- “set the stage for innovation and game-changing performance” by their clients. Gary Boomer , CPA, CITP, CGMA. These are the significant changes that are needed for accounting firms to take advantage of advisory services opportunities.

eBook 150

eBook Compliance Taxes Groups 150

PYMNTS

DECEMBER 28, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Don’t get me wrong — FIs are squeezing every dollar they sink into technology. That’s what real innovation is all about. Download the eBook.

Payments 128

Payments eBook Fintech Regulation 128

PYMNTS

DECEMBER 22, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Some observers might remember 2016 as the year that new, faster payment technologies truly began to take hold. Download the eBook.

eBook 100

eBook Payments UX Cards 100

PYMNTS

DECEMBER 29, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of …” eBook. We see technology proven in mature markets such as in the U.K., It’s not technology that is holding us up. Download the eBook.

Payments 108

Payments eBook Industry Cards 108

PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

Strategy 173

Strategy United States America Meeting 173

FICO

FEBRUARY 16, 2022

From implementing robust fraud models, powered by artificial intelligence and machine learning , to adopting real-time omni-channel communication tools for customer outreach, banks can put innovative technology to work to stop fraud and deliver the exceptional experiences their consumers expect. by Sarah Rutherford.

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

From implementing robust fraud models, powered by artificial intelligence and machine learning , to adopting real-time omni-channel communication tools for customer outreach, banks can put innovative technology to work to stop fraud and deliver the exceptional experiences their consumers expect. by Sarah Rutherford.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

JUNE 19, 2018

Along with that will come evidence of innovation tied to the changes brought about by the privacy regime — for instance, revisions to marketing budgets or new programs. I cannot stress this enough: The amount of minds you have around the table, that will spark the new items that will come from the technology and process,” Pace said.

Regulation 101

Regulation eBook social media Case Study 101

PYMNTS

JANUARY 19, 2021

The second component is technology, which has been critical to addressing our challenges. At Citi, we can help clients adapt rapidly to this evolving environment because of our robust digital capabilities, capacity to innovate and global footprint.

America 238

America Innovation Payments Community 238

PYMNTS

JULY 17, 2018

A world that becomes increasingly interconnected is a world with all kinds of moving parts, and that means an ever-shifting roster of technology, payments and commerce providers — many of which work according to different regulatory and industry standards. The future will necessitate “much more of a collaborative approach,” he said.

Security 102

Security eBook Millennials Industry 102

PYMNTS

JULY 2, 2018

No surprise, then, that innovation in the payments space is getting ever-more truncated in terms of time to market. Deals are cut across industries as firms seek scale, scope and technology to tie it all together. Any number of examples of innovation and change pop up in the pages that follow.

Payments 136

Payments Big Data Trends Innovation 136

PYMNTS

JANUARY 22, 2021

In " A Look Forward: What Executives Wish for America and the World in 2021 ," Herrero discusses how his firm's community-based digital literacy and entrepreneurship programs are harnessing technology and connectivity to improve education provision and livelihood outcomes for previously disadvantaged groups.

Marketing 184

Marketing Community US Groups 184

PYMNTS

DECEMBER 30, 2019

They are part of an ongoing conversation about the deeper currents that drive payments and commerce — data-supported views about what’s working and what’s not, what’s happening and what’s to come, where the blind spots might be and how to prepare for the future. That future is taking on prime importance as a new decade dawns.

Payments 133

Payments Policies Innovation Trends 133

PYMNTS

FEBRUARY 21, 2018

The retailer’s innovations come as 55 percent of customers shop both in-store and online, according to the PYMNTS Omni Usage Index. said on the company’s blog that the technology allows customers to retrieve their online orders in less than a minute. — Mark Ibbotson, executive vice president of central operations for Walmart U.S.,

Retail 105

Retail eBook Examples Online 105

PYMNTS

JANUARY 20, 2021

That’s no surprise, given the pace of innovation in B2C versus B2B payments over the years. Virtually all cloud-based subscription services use some form of embedded finance. There is no separate payment motion involved to utilize the service. Most of the examples we know of today are on the B2C side.

Payments 175

Payments Examples Software Management 175