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Perficient Named in Forrester’s Digital Transformation Services Landscape, Q3 2023

Perficient

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age.

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[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?

Perficient

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. He personally responds to every Tweet, seeing such high engagement that Twitter profiled him in a company case study. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. The Future Is Digital.

Branding 441
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Chipotle Personalizes Loyalty Program, Digital Ordering Experience

PYMNTS

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. Cold weather may put a damper on in-person sales, but it is unlikely to diminish customers’ newfound enthusiasm for digital and mobile ordering solutions. The study found that 25.8

Mobile 210
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

While this fact may never show up in a satisfaction survey, studies repeatedly point to the relationship between brand consistency and customer trust. Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives.

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Restaurants Combining Mobile Order-Ahead And Loyalty Into Tasty Digital Dish

PYMNTS

consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.

Mobile 207
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Florida Retail Reopening Fails To Draw Consumers

PYMNTS

percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 Infrastructure providers are hustling to keep up with the digital shift. In all these cases, merchants are going to have a multi-channel strategy. percent from 35.5

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Sam’s Club On Bringing The Digital Shift To Warehouse Stores

PYMNTS

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. Technologies To Aid At-Risk Shoppers.