Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

PYMNTS

DECEMBER 8, 2020

At a time when the pandemic has seen a massive shift toward digital commerce, the Mexican arm of Walmart – the world’s largest retailer – is looking to leverage the river of remittances that its customers receive from the United States, and to keep more of that cash in-store. Pushing Digital. That’s higher than the 8.59

United States 174

United States America Guidelines Digital Strategies 174

PYMNTS

JUNE 15, 2020

This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. The company is also enhancing the mobile device workers use on the floor.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

JUNE 5, 2019

Russian eCommerce giant Mail.ru, mobile company MegaFon and Alibaba have announced a joint partnership for a new venture called AliExpress Russia JV, according to reports. The new operation will cater to Russia and the surrounding countries of the Commonwealth of Independent States (CIS). It’s estimated to be worth about $2 billion.

Digital Strategies 122

Digital Strategies Groups Mobile Regional 122

PYMNTS

MAY 25, 2017

USA Technologies (USAT), a payment technology provider of cashless and mobile transactions in self-serve retail , announced Wednesday (May 24) a strategic agreement with Five Star Food Service, a full-service vending, micromarkets, office refreshment services and corporate dining company, to expand their partnership.

Technology 101

Technology Digital Strategies Leadership Retail 101

PYMNTS

SEPTEMBER 28, 2020

“ Digital transformation ” has been the buzz phrase for small- to medium-sized businesses ( SMBs ) of all types over the past half-year as they rushed to reorganize their operations end to end amid the pandemic. An Uncertain Holiday Season.

Fraud 236

Fraud Customer Experience Tools Retail 236

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. Namely, people will want to transact digitally, but interact physically.

ATM 174

ATM Examples Digital Strategies Operations 174

PYMNTS

DECEMBER 6, 2019

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. .

Strategy 130

Strategy Innovation Digital Strategies System 130

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

Bobsguide

SEPTEMBER 5, 2022

So how can financial services operators build trust in this digital age? Italian retail bank, Banca Carige, for example, has ‘digital branches’ that allow customers to conduct basic banking activities independently through remote workstations. The way forward.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. Digital’s 2.0 The digital 1.0

Innovation 214

Innovation Mobile Capital Operations 214

PYMNTS

JANUARY 21, 2020

These are just some of the ways companies are tapping into the latest restaurant innovations with the help of technologies such as artificial intelligence (AI) and automated retail: Among diners, 71 percent would be open to QSRs incorporating AI. The new law would require most retail outlets to accept physical currency. locations.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

DECEMBER 22, 2020

“Since the pandemic began, we have accelerated our digital investment,” she said. “I Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said. I don’t see that slowing down.” .

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JANUARY 7, 2019

The kiosks are part of Taco Bell’s digital strategy , which is dubbed “All Access” and is geared toward letting diners interact with the company in whatever manner they’d like. As a result, the restaurant chain can help increase security and uptime while lowering operating costs. The Kiosk Market.

Digital Strategies 179

Digital Strategies Strategy Mobile Cards 179

PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. billion in domestic sales — Starbucks is far and away the most successful mobile payments platform in the United States. Starbucks’ $18.4 million active members. Subway’s $10.8 Taco Bell’s $9.8

Online 101

Online US Payments Mobile 101

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News .

Millennials 101

Millennials Colorado Google Leadership 101

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. Retail offices: 85. We had just begun to really start talking about the digital space then,” he recalls.

Innovation 70

Innovation Community Bank social media Community 70

Celent Banking

JANUARY 25, 2016

Only a couple years ago, as mobile banking was growing rapidly, and the conversation around development strategies was at its height, tablets played a prominent role in channel strategies at the largest and most digitally mature institutions. Tablet is nowhere near dead, but sales have started to level off.

Resources 100

Resources Mobile Strategy Digital Strategies 100

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 48

Trends Cyber Security Big Data Analytics 48

Independent Banker

OCTOBER 31, 2021

The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.

Lending 91

Lending Community Bank Community North Dakota 91

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

PYMNTS

APRIL 14, 2017

From an ACH networks standpoint, noted Estep, innovation may be “skinny,” but operations are ubiquitous, connecting all the bank accounts in the United States. Interac’s Gamble said mobile has been responsible for helping deliver what she called “richer” experiences in peer-to-peer and commercial transactions.

Payments 105

Payments United States Innovation System 105

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

NOVEMBER 20, 2020

Retailers around the country are reinstating measures to limit shopping crowds and prevent product shortages, all intended to counter the spread of COVID-19. Digital is the way to go for banks looking to grab deposits and customers — especially here in the States. Cash Out: PhonePe on India’s Mobile Payments Adoption.

Mobile 160

Mobile Strategy Google Innovation 160

PYMNTS

DECEMBER 5, 2019

And Uber CEO Dara Khosrowshahi said the ride-hailing firm could potentially offer courier services for retail companies in the future. Uber Eyes Retail Delivery. Uber CEO Dara Khosrowshahi said the ride-hailing company could possibly offer courier services in the future for retail companies. Curing the $2.4T

Cards 131

Cards New York City Payments New York 131

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

APRIL 7, 2016

Good news for the operators of the diner chain’s Twitter account, to be sure (?) … but the question remains: Even if a brand’s efforts in the realm of social media are held in high esteem by consumers and trend analysts (as in the case of Contently’s staff) alike, can that directly be translated into sales?

social media 100

social media Retail Study Branding 100

Gonzobanker

DECEMBER 22, 2014

With so much buzz around mobile apps with budget bubbles and alerts that only a small group of consumers ever download and try, it’s great to hear about shops like $3B Tinker Federal Credit Union, which has quietly grown to provide financial education to 20,000 people a year. Winner: Check Digit. That’s one helluva move up.

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 15, 2019

Visa’s Innovation Center aims to increase collaboration among teams working on tech solutions spanning tokenization, payment apps, mobile location confirmation, and more. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. JP Morgan Chase — Financial solutions Lab.

Innovation 78

Innovation blockchain Technology Groups 78