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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

Cross-unit collaboration is another effective way to maintain a tight (positively correlated) relationship between measurement systems (performance and operational) and CX objectives. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Perficient: Digital Strategy Experts.

Meeting 309
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[Podcast] What If? So What? Episode 4: What if Every Brand Went Direct to Consumer?

Perficient

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. He implemented a metric-driven management system that saw revenue rise 15 percent and profitability quadruple in his first year. Meet the Hosts. Kim Williams-Czopek is a Director of Digital Strategy at Perficient.

Branding 441
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The Co-operative Bank selects Finastra Kondor Cloud for modernized treasury infrastructure

Bobsguide

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

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InsureTech Connect 2022 Recap: Key Themes Include Data, Personalization, and Embedded Insurance

Perficient

Data and analytics remain key investment areas for insurance operations. This was evident with innovative applications for underwriting, customer service, and claims management. Shifting insurance distribution to meet the consumer where they choose to interact was a big focus at this year’s conference.

Data 275
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Ayala To Launch Fund Focused On FinTech, eCommerce, Healthcare

PYMNTS

The executive was quoted as saying the company will be “bolder and more deliberate” in its venture capital strategy, supporting businesses with disruptive technology. According to the report, Zobel de Ayala said during the annual shareholder meeting that the company would invest in startups with “scalable, innovative models.”

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The Three Things Every Digital-Card App Needs

PYMNTS

“The big difference from what we saw even just 10 or 12 months ago when it comes to digitization is that banks are really starting to understand this is where they want to invest,” Piatt said. “To To bring it to a fine point, the pandemic has clearly separated institutions into two buckets — the digital haves and the have-nots.

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