Bank Innovation

OCTOBER 15, 2019

Wells Fargo’s digital strategy is showing results. In an earnings report Tuesday, the bank confirmed it had 13.2 million “digital active” customers in the third quarter of 2019, up 4% year over year. Wells Fargo’s digital push coincides with efforts to rationalize its branch footprint. […].

Digital Strategies 170

Digital Strategies Strategy Mobile Report 170

PYMNTS

MARCH 24, 2016

“With five years passed since we first polled procurement’s global leaders, we saw an opportunity to delve into not only the historical development of the function but also to cast our minds forward to what the future could hold for procurement,” he said in his introduction to the report.

Innovation 100

Innovation Marketing Digital Strategies social media 100

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 169

Digital Strategies Strategy Leadership Customer Experience 169

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. And, as normalcy starts to reemerge, we need to be ready to help our partners best serve their customers in innovative ways through payments.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

JUNE 15, 2020

These realities are casting a new light on some of grocery stores’ recent innovations, such as Stop and Shop’s hand-held product scanners and Target’s and Whole Food’s mobile ordering and curbside pickup services. Sam’s Club has been a notable player in the digital innovation arena. A Proving Ground For Innovation.

Innovation 209

Innovation Mobile Tools Dallas 209

PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. In this month’s Deep Dive, PYMNTS explores how payment orchestration providers (POPs) can help international expansion efforts. About The Playbook.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

DECEMBER 22, 2020

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. Since the pandemic began, we have accelerated our digital investment,” she said. “I I don’t see that slowing down.” .

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JULY 14, 2020

The resurgence of the COVID-19 has delivered a crippling blow to many small businesses, The New York Times reported. On June 26, the owner of Krank It Karaoke in Wichita Falls filled the frozen margarita machine, spent $1,000 for masks and hand sanitizer as he prepared for the weekend rush, The Times reported.

Wichita 146

Wichita Texas New York Florida 146

PYMNTS

APRIL 29, 2019

As reported in Deal Street Asia , Ayala Chairman and Chief Executive Jaime Augusto Zobel de Ayala said the focus will be on companies in eCommerce, FinTech and healthcare. According to the report, Zobel de Ayala said during the annual shareholder meeting that the company would invest in startups with “scalable, innovative models.”

Fintech 108

Fintech Capital Strategy Digital Strategies 108

PYMNTS

JANUARY 10, 2018

Separate reports in TechCrunch said the firm secured $70 million. Existing investors in the firm include S3 Ventures, Argonaut Private Equity and other backers, the firm said, adding that it will use the investment to focus on “innovation, growth and expansion.”. “In The firm said Tuesday (Jan.

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

PYMNTS

NOVEMBER 24, 2020

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. percent of Gen Z reporting interest compared to 3.2 Digital strategies must therefore reflect generational as well as geographical distinctions among consumers. percent of U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

NOVEMBER 7, 2019

Alibaba Group’s logistics operator is partnering with Pochta Russia and Aviastar-Tu to launch direct China-Russia cargo delivery flights, Reuters reported on Thursday (Nov. MegaFon didn’t add an eCommerce business into the venture, but its addition means there could be some mobile-related innovations and products in the future.

Digital Strategies 100

Digital Strategies Operations Regional Innovation 100

PYMNTS

NOVEMBER 17, 2020

PYMNTS' latest Mobile Banking App Report: Tapping Authentication to Boost User Engagement has the details. Airbnb Files for IPO, Warns of Volatile Future. Airbnb filed paperwork with the U.S. Securities and Exchange Commission (SEC) on Monday (Nov. Amex Partners With PayPal, Venmo To Help Cardholders Split Payments . Almost 120 million U.S.

Payments 130

Payments Michigan Fraud Digital Strategies 130

PYMNTS

AUGUST 29, 2017

Target appears to have grown weary of maintaining separate apps – one as its flagship phone application and another displaying its Cartwheel deals – and has decided to merge the two formats into one, Chain Store Age reports. The move is the latest in Target’s quest to boost its innovation strategy.

Maine 100

Maine Innovation Strategies Strategy Digital Strategies 100

PYMNTS

DECEMBER 24, 2020

Steph So, head of digital experience at Shake Shack, told PYMNTS , “We listened to our guests and witnessed the experiences they were having, and we worked flexibly and quickly to provide them with an array of options that gave them the accessibility and comfort they desired.”

Analytics 175

Analytics Study Digital Strategies Strategy 175

PYMNTS

JUNE 5, 2019

Russian eCommerce giant Mail.ru, mobile company MegaFon and Alibaba have announced a joint partnership for a new venture called AliExpress Russia JV, according to reports. MegaFon isn’t adding an eCommerce business into the venture, but its addition means there could be some mobile-related innovations and products in the future.

Digital Strategies 122

Digital Strategies Groups Mobile Innovation 122

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Boost innovation. Cloud is how they are getting there.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

JUNE 21, 2018

Putting a digital spin on makeup try-ons, L’Oréal is using augmented reality (AR) to enable beauty advisers to virtually put suggested products on a customer’s face as part of a consultation. The feature, which is dubbed Live Makeup Consultation, will launch for L’Oréal’s NYX Cosmetics brand, Retail Dive reported.

Video 142

Video Branding Digital Strategies Technology 142

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

DECEMBER 18, 2019

From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery. As it stands, digital sales are said to comprise only 2 percent of orders as of now for the QSR chain. McDelivery was to be available both on Seamless and on Grubhub. The number of U.S.

Mobile 131

Mobile New York City Innovation New York 131

Bobsguide

AUGUST 7, 2022

London, UK – August 3, 2022 – Finastra announced today that The Co-operative Bank has selected Finastra Kondor in the cloud, available via Microsoft Azure, to upgrade its treasury infrastructure and automate manual reporting and processes. E caroline.duff@finastra.com. About Finastra. About Luxoft, a DXC Technology Company.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

NOVEMBER 23, 2020

Fast-casual chain Chipotle Mexican Grill , which has more than 2,700 global locations, has ramped up efforts to enhance customers’ digital experiences to match those it offers in-restaurant. A Digital-Only Focus. The publicly traded company reported its digital sales increased by 202.5

New York 214

New York Survey Digital Strategies Mobile 214

PYMNTS

JANUARY 11, 2021

Driving this modernization focus was the need for organizations to optimize the way they interacted with customers, business partners and banks through tools like digital onboarding, electronic signatures, real-time connectivity and real-time reporting and data-driven insights.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

AUGUST 5, 2019

Rupert Murdoch-controlled Fox Corp is buying personal finance broker Credible Labs in a deal valued at $397 million, Reuters reported on Monday (Aug. The San Francisco-based Credible Labs gives Fox a footing in personal lending as it seeks new investments following the $71 billion sale of its entertainment assets to Disney in 2018.

San Francisco 108

San Francisco Lending Digital Strategies Marketing 108

PYMNTS

JANUARY 21, 2020

And self-service kiosks, which were once only mainstays in airports, banks and supermarkets, are also “now spreading rapidly across the restaurant space,” per the report. It was reported that the QSR chain would not require customers to make minimum purchases to receive deals and would not restrict discounts to carryout orders.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

MAY 20, 2019

Citing two internal sources, Reuters reported this week that new machines called, CartonWraps, are already on the floor at two warehouses, and are headed for more soon. Julie Harris, head of BoA’s global banking digital strategy, said the latest move comes as part of the bank’s continuing focus on digitization.

Data 115

Data Apple America Innovation 115

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

PYMNTS

OCTOBER 31, 2019

As Starbucks continues to pursue new opportunities to expand digital customer relationships, the quick-service coffee chain reported growth in the ranks of its rewards program membership. He added that another element of the company’s digital strategy is artificial intelligence (AI). Starbucks reported revenue of $6.75

US 100

US Digital Strategies Training Customer Experience 100

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. The trend is even worse among Western European FIs, with shrinking profits prevalent among 57 percent of institutions in this region, reports said.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

MAY 21, 2019

Bundesbank, Germany’s central bank, said increased use of financial technology in the country could present regulators with their biggest hurdle since the financial crisis, according to a report by Bloomberg. “We Supervisors don’t like moving targets.”. A survey by EHI Retail Institute showed that last year, card payments made up 48.6

Digital Strategies 122

Digital Strategies Cards Technology Regulation 122

PYMNTS

APRIL 18, 2017

The post and parcel industry stands to gain much from the eCommerce boom, says consulting and professionals services company Accenture, but a new report by the firm notes that a lack of back-office digitization is stifling the industry’s ability to stay on top — and profit. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

JULY 24, 2018

In one report, a survey by treasury management solutions provider Kyriba revealed that treasurers are wasting nearly 5,000 hours every year working with manual spreadsheets. Goldman Sachs said the data, however, signals roadblocks in corporates’ digitization strategies.

Survey 102

Survey Analytics Digital Strategies Data 102

PYMNTS

AUGUST 15, 2019

Last month, The Washington Post reported more than 40 conglomerates, including Google and Dell, have nixed working with Chinese vendors in an effort to avoid those fees that aim to encourage businesses to shift their supply chains to the U.S. Asia is a bright spot for bank-FinTech collaboration, particularly in the area of trade finance.

Marketing 108

Marketing Regional Fintech Capital 108

Bank Innovation

JANUARY 17, 2020

named Hironori Kamezawa as chief executive officer, turning to a math expert to help Japan’s biggest bank forge a path in the digital era. Kamezawa, 58, will take the top post on April 1, the Tokyo-based bank said in a statement on Friday, confirming news reports from earlier this week. […]. Mitsubishi UFJ Financial Group Inc.

Groups 221

Groups Report Innovation Strategies Digital Strategies 221

Accenture

JULY 20, 2017

Read the report. Instead of a flash of light and a miraculous rebirth, it’s becoming increasingly obvious that to win in the digital economy, banks not only need to have the right business strategy, they also need to master the discipline of continuously reinventing themselves.

Survey 188

Survey Strategy Digital Strategies Leadership 188