Perficient

NOVEMBER 23, 2020

It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. You will need cutting-edge technologies, such as artificial intelligence, to facilitate it. The power of data and artificial intelligence can help us do that.” Lisa Frazier, Head of the Wells Fargo Innovation Group.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Perficient

SEPTEMBER 26, 2022

ITC is one of the, if not largest, industry gatherings of insurance carriers, solution provers, implementation partners, and startups. Roaming the convention floor, I found several exciting paths the industry is headed down and how it aligns with our view of digital modernization: Data is everywhere.

Data 275

Data Conference Analytics Industry 275

PYMNTS

MAY 25, 2017

USA Technologies (USAT), a payment technology provider of cashless and mobile transactions in self-serve retail , announced Wednesday (May 24) a strategic agreement with Five Star Food Service, a full-service vending, micromarkets, office refreshment services and corporate dining company, to expand their partnership.

Technology 101

Technology Digital Strategies Leadership Retail 101

Perficient

NOVEMBER 1, 2023

Our Inclusion We are proud to be listed in the Forrester Application Modernization and Migration Services Landscape, Q4 2023 report as a medium sized provider with an industry focus in the sectors of financial services, healthcare, and transportation with a geographic focus in North America.

Report 221

Report Strategy Digital Strategies Customer Experience 221

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 115

Technology Resources Fraud Strategy 115

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

MAY 21, 2019

Bundesbank, Germany’s central bank, said increased use of financial technology in the country could present regulators with their biggest hurdle since the financial crisis, according to a report by Bloomberg. “We Supervisors don’t like moving targets.”.

Digital Strategies 122

Digital Strategies Cards Technology Regulation 122

PYMNTS

MARCH 19, 2018

In a press release , L’Oreal said it is acquiring 100 percent of ModiFace, which it said is a leader in augmented reality and artificial intelligence for the beauty industry. ModiFace has created advanced technologies including 3D virtual makeup, color and skin diagnosis services using facial recognition technology that is proprietary.

Branding 116

Branding Innovation Digital Strategies Technology 116

The Banker Technology

MAY 31, 2018

Olga Dergunova, VTB Bank’s deputy president, hails a new era of co-operation in Russia’s banking industry, not just bank-to-bank but bank-to-fintech and, importantly, bank-to-regulator. Joy Macknight reports.

Digital Strategies 28

Digital Strategies Operations Strategy Regulation 28

PYMNTS

JUNE 21, 2018

Putting a digital spin on makeup try-ons, L’Oréal is using augmented reality (AR) to enable beauty advisers to virtually put suggested products on a customer’s face as part of a consultation. With L’Oréal’s technology, customers can ask for product recommendations through video chat.

Video 142

Video Branding Digital Strategies Technology 142

PYMNTS

JUNE 8, 2020

B2B payments technologies can be seamlessly integrated into businesses’ existing back offices with minimal disruption, and it’s an achievement that has not only opened the door for smaller firms to adopt technology, but has led more businesses to buy — not build — when developing their digitization strategies.

Payments 159

Payments Community Tools Digital Strategies 159

PYMNTS

JANUARY 10, 2018

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S., The firm said Tuesday (Jan.

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

Perficient

OCTOBER 26, 2020

Find some industry-specific thoughts here , but going beyond the obvious what if… With improved video and streaming capabilities there may be greater opportunities for more complex remote healthcare delivery.

Video 476

Video United States Apple Innovation 476

Bobsguide

MAY 19, 2016

In recent years, technology disruption has forced companies in many industries to rethink their digital strategy. Some, digital-first companies are able to identify and exploit service weaknesses in markets from travel to retail. Others, traditional companies, are fighting to stay relevant in a.

Digital Strategies 74

Digital Strategies Mobile Strategy Retail 74

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. As a result of this groundswell, we’ve focused a great deal of our attention on the ability to instantly provision new and existing card credentials into digital wallets.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

AUGUST 2, 2018

According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported. “Best of all, virtual beauty advisors especially appeal to the young, digitally engaged, frequent beauty purchasers that brands want to reach the most as part of their digital strategies.”

Branding 101

Branding Video Survey Digital Strategies 101

PYMNTS

JULY 24, 2020

On top of acting as a key component of their enterprises’ broader payments and workflow digitization strategies, procurement departments are also central to optimizing spend and strengthening supplier relationships. ” Combating Risk Through Technology. Procurement teams have a lot on their plate.

Strategy 175

Strategy Resources Digital Strategies Risk Management 175

PYMNTS

DECEMBER 28, 2018

Rather, we are changing — and are still in the early stages of a transformation of the payments industry that is gathering speed and far from over. We are turning the corner on an era in which industry leaders competed based on proprietary hardware differentiation.

eBook 128

eBook Innovation Industry Digital Strategies 128

Abrigo

MARCH 6, 2017

Social media, however, can be very helpful to executives and other staff of financial institutions as they try to keep up with industry trends, scout competitors and stay abreast of regulatory changes or best practices. 10) @CU_Times – Credit Union Times magazine has Tweets on regulatory changes, awards and technology.

social media 150

social media Lending Community Community Bank 150

Insights on Business

MAY 12, 2017

In an industry, where the never-ending battle is for customer experience, loyalty, and top talent, what are the ways in which incumbent firms can reinvent their businesses? On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

JUNE 28, 2016

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100

Security Tennessee Analytics Digital Banking 100

Cisco

OCTOBER 29, 2018

This award is in recognition of Cisco’s continued focus on the FinTech sector and helping our customer adopt the NG technology. We spend every day working with our Financial Services customer to adopt a Digital transformation strategy , however in today’s market it is not enough to just have a Digital strategy.

Digital Strategies 48

Digital Strategies Strategy Fintech Tools 48

PYMNTS

MAY 26, 2017

Imagine a business that has overcome the headwinds of digital adoption: the cost of implementing new technology, the corporate culture that fights change, the investment required to pick the right solutions. Lundin said the next phase in this industry will be to develop more customized solutions.

How To 109

How To Strategy Industry Digital Strategies 109

PYMNTS

APRIL 18, 2017

Of all of the industries impacted by the rise in eCommerce, your local post office is among the biggest targets. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. But less than a third told Accenture they have a dedicated budget for digital programs.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

NOVEMBER 12, 2019

AP automation is a popular target of corporates’ digitization strategies today, and according to new data released last week, researchers expect this industry to flourish at a compound annual growth rate of 11 percent between 2019 and 2024 — hitting a $3.1 billion valuation. Vendors Key to Billtrust’s BPN Adoption.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

MAY 5, 2020

For example shipping specialist Optoro announced a strategic partnership this morning with Returnly , which focuses on digital return experiences and post-purchase payments. The retail industry is at a critical juncture. It started three to four years ago, but it is becoming real now and South-east Asia is primed,” he said.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

MARCH 16, 2018

A lot of brands are having a hard time keeping up with the pace of consumer changes,” StyleSage ’s Director of Marketing and Digital Strategy Elizabeth Shobert told PYMNTS in an interview. Its technology works like Google , in a sense. “We This technology works for any eCommerce site anywhere in the world,” Shobert said.

Analytics 162

Analytics Branding Retail Trends 162

PYMNTS

JUNE 26, 2020

But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments. Moreover, he’s seen this rapid all-hands-on-deck push in all corners of industry.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

SEPTEMBER 2, 2020

That’s why the industry is “focusing on the idea of no-touch experiences,” she said. Before COVID-19, we saw our credit unions adopting low- or no-touch [technology] simply because we know it meets people’s needs for a fast and easy experience. However, Snider said, they’re not without guidance on their journey.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

MAY 27, 2020

But while there are many tools at entrepreneurs’ disposal to make the shift, it can still be difficult to draw the most logical and frictionless roadmap to business model digitization that will alter the course of many small businesses’ futures long after the pandemic. ” A Digitization Strategy. .

Online 179

Online Payments User Experience How To 179

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

DECEMBER 6, 2019

Colorado is one of 12 states developing a digital driver’s license program, with the launch of its myColorado app in October. In a feature story, PYMNTS spoke with Russell Castagnaro, director of digital transformation at the Colorado Governor’s Office of Information Technology , about the ins and outs of the functionality of myColorado.

Millennials 101

Millennials Colorado Google Leadership 101

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. The research offered some encouraging findings for the future, with 80 percent of CEOs set to increase investment in digital transformation.

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

Independent Banker

OCTOBER 31, 2022

We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. Benefits of digital lending. Rolling out digital lending.

Lending 91

Lending Community Bank Community Illinois 91

William Mills

FEBRUARY 22, 2018

Bankers as Buyers explores what banks will likely invest in this year and provides ideas and concepts from leading industry analysts, banking consultants and financial technology professionals on the top trends impacting the financial industry in 2018, including: Mobile Developments. Talent Wars. Future Innovations.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

Gonzobanker

NOVEMBER 26, 2018

Rapid consolidation in the banking industry is creating a growing band of regional banks that find themselves stuck in a solution provider market that isn’t fully capable of serving them. As banks have consolidated, so have the technology partners serving them.

Regional 93

Regional Strategy Technology Innovation 93