PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. FinTechs were able to facilitate this process in a digital way, whereas “a lot of banks were forced into having to learn that – and they had to learn it fast.”

Lending 171

Lending Industry Fintech UX 171

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. But corporate payers are not the only entities in charge of driving adoption of AP automation technologies. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Perficient

OCTOBER 26, 2020

Digital Product Development Innovation Possibilities with 5G. Going beyond consumer markets, 5G capabilities may drive some more significant innovations and quality of life improvements many people may not even realize. Healthcare. Transportation. Automotive.

Video 476

Video United States Apple Innovation 476

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Industry Regulations. Talent Shortages.

Software 294

Software United States Strategy Regulation 294

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

Technology Resources Fraud Strategy 117

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. And, as normalcy starts to reemerge, we need to be ready to help our partners best serve their customers in innovative ways through payments.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

MARCH 19, 2018

In a press release , L’Oreal said it is acquiring 100 percent of ModiFace, which it said is a leader in augmented reality and artificial intelligence for the beauty industry. ModiFace has created advanced technologies including 3D virtual makeup, color and skin diagnosis services using facial recognition technology that is proprietary.

Branding 116

Branding Innovation Digital Strategies Technology 116

PYMNTS

JANUARY 10, 2018

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. Existing investors in the firm include S3 Ventures, Argonaut Private Equity and other backers, the firm said, adding that it will use the investment to focus on “innovation, growth and expansion.”. “In

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

JUNE 21, 2018

Putting a digital spin on makeup try-ons, L’Oréal is using augmented reality (AR) to enable beauty advisers to virtually put suggested products on a customer’s face as part of a consultation. With L’Oréal’s technology, customers can ask for product recommendations through video chat.

Video 142

Video Branding Digital Strategies Technology 142

PYMNTS

DECEMBER 28, 2018

Rather, we are changing — and are still in the early stages of a transformation of the payments industry that is gathering speed and far from over. It is a process that is going to take two to three years to play out, and once it does, it likely will set us up for a new wave of even greater innovation.

eBook 128

eBook Innovation Industry Digital Strategies 128

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

JUNE 8, 2020

With advanced programming interfaces (APIs) and the cloud, opportunities for organizations to implement third-party FinTech solutions continue to grow, with innovators lowering the barriers and reducing the friction points of adoption and automation. But there is a downside to the “buy” tactic. ”

Payments 159

Payments Community Tools Digital Strategies 159

PYMNTS

JUNE 26, 2020

It’s required lots of on-the-spot innovation as firms had to massively rethink their operations from the ground up. But for many of them, this has also been an opportunity for them to really develop their digital strategies. Many are offering transitional tools to help guide their clients across the digital divide.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

SEPTEMBER 2, 2020

Snider said consumers have many such transaction needs, which is why CO-OP increasingly believes that payments innovation is the path to achieving a primary financial relationship with members. “We That’s why the industry is “focusing on the idea of no-touch experiences,” she said.

Payments 223

Payments Innovation Meeting Digital Strategies 223

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

MAY 21, 2019

Bundesbank, Germany’s central bank, said increased use of financial technology in the country could present regulators with their biggest hurdle since the financial crisis, according to a report by Bloomberg. “We Supervisors don’t like moving targets.”.

Digital Strategies 122

Digital Strategies Cards Technology Regulation 122

PYMNTS

APRIL 18, 2017

Of all of the industries impacted by the rise in eCommerce, your local post office is among the biggest targets. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. But less than a third told Accenture they have a dedicated budget for digital programs.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

JUNE 28, 2016

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

Security 100

Security Tennessee Analytics Digital Banking 100

Insights on Business

MAY 12, 2017

In an industry, where the never-ending battle is for customer experience, loyalty, and top talent, what are the ways in which incumbent firms can reinvent their businesses? On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

APRIL 14, 2017

Technology underpins everything these days. The big question: Can the existing payment rails support the innovation that is needed? Said NACHA’s Estep, “the answer depends on what type of innovation you are talking about, and then what type of a payments system you are talking about.”

Payments 105

Payments United States Innovation System 105

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

Independent Banker

OCTOBER 31, 2022

We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. Benefits of digital lending. Rolling out digital lending.

Lending 91

Lending Community Bank Community Illinois 91

Gonzobanker

NOVEMBER 26, 2018

Rapid consolidation in the banking industry is creating a growing band of regional banks that find themselves stuck in a solution provider market that isn’t fully capable of serving them. As banks have consolidated, so have the technology partners serving them.

Regional 101

Regional Strategy Technology Innovation 101

FICO

FEBRUARY 9, 2021

Singapore’s OCBC Bank is using FICO technology to approve mortgages in 60 minutes. OCBC has a reputation for innovation,” said Dinesh Suresh, head of digital strategy, consumer secured lending at OCBC Bank. We wanted to build on this by offering ‘instant mortgages’ as the next industry-first. by Nikhil Behl.

Digital Strategies 52

Digital Strategies Management Innovation Data 52

William Mills

FEBRUARY 22, 2018

Bankers as Buyers explores what banks will likely invest in this year and provides ideas and concepts from leading industry analysts, banking consultants and financial technology professionals on the top trends impacting the financial industry in 2018, including: Mobile Developments. Future Innovations. Talent Wars.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

PYMNTS

DECEMBER 6, 2019

Colorado is one of 12 states developing a digital driver’s license program, with the launch of its myColorado app in October. In a feature story, PYMNTS spoke with Russell Castagnaro, director of digital transformation at the Colorado Governor’s Office of Information Technology , about the ins and outs of the functionality of myColorado.

Millennials 101

Millennials Colorado Google Leadership 101

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

Celent Banking

APRIL 25, 2016

There is also a general consensus that most banks are entering into Digital late, despite some are already moving in that direction. Over 80 fintechs in Brazil and 60 in Colombia are a good sense that the industry is already being challenged beyond incumbents. Threat of fintechs is also a reality.

America 100

America Digital Banking Strategy Fintech 100

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Buy Now, Pay Later Scorecard Javelin Report Date: November 22, 2022 Authors: Marco Salazar , Daniel Keyes Research Topic(s): Tech & Infrastructure The buy now, pay later industry—widely known as BNPL—has become so popular and competitive that Javelin Strategy & Research is rolling out its first scorecard of the major players in the space.

Report 40

Report Digital Banking Fraud Mobile 40

NCR

JULY 5, 2016

The banking industry is undergoing a period of significant change, as various internal and external pressures threaten profitability and customer acquisition. Well, an EY report highlighted the key issues that pose problems for the industry. Well, an EY report highlighted the key issues that pose problems for the industry.

Training 56

Training System Digital Strategies Leadership 56

CB Insights

JANUARY 6, 2019

One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Retailers are looking to labs and accelerators to provide new ideas, partnerships, and collaborations on some of the most pressing challenges in the industry.

Innovation 77

Innovation Retail Branding Technology 77

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit.

Mobile 40

Mobile Customer Experience Software Strategy 40

PYMNTS

AUGUST 8, 2018

Making the move from analog to digital in governments around the world could save an estimated $3.5 It’s not only changing the digital locations of websites that makes up the work of moving from analog to digital , a topic regularly covered by PYMNTS, including a recent look at the transition in the construction industry.

New York City 101

New York City Hawaii Survey United States 101

Fintech Labs Insights

DECEMBER 7, 2020

Shift Money is partnering with the Singapore FinTech Festival to connect 60,000 attendees worldwide in one massive financial technology conference to discuss the future of payments, insurance, lending & blockchain. 7-9: Digital Banking by American Banker (virtual). 7-11: Singapore Fintech Festival (virtual).

Conference 15

Conference Fintech Digital Strategies Financial Technology 15

NCR

JUNE 16, 2017

Today’s range of digital tools offer banks great opportunities to boost the level of service they offer and optimize their costs through effective use of the latest technology. And as more customers become digitally-focused across everything they do, banks must react accordingly in order to meet consumer demands.

Big Data 65

Big Data Data Analytics Strategy 65