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Digital Banking Startup Alkami Secures Series D Funding

PYMNTS

Alkami Technology , a startup providing banks and credit unions with digital banking technologies, has announced new funding. In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S., The firm said Tuesday (Jan.

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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

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Take Advantage of FSI Data to Illuminate Customer Relationships

Perficient

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We know it’s impossible to make it work without the right strategies and technologies, and many different solutions are required to get it right. Baby Steps Are OK.

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Digital banking is ready to take off in Latin America

Celent Banking

There is also a general consensus that most banks are entering into Digital late, despite some are already moving in that direction. Over 80 fintechs in Brazil and 60 in Colombia are a good sense that the industry is already being challenged beyond incumbents. Threat of fintechs is also a reality.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Own It, Bankers!

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Why getting digital banking right could prove vital in the Gulf

NCR

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. This is particularly true in the digital space, which is likely to be a key area of competitive differentiation in the years to come.

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D3 Secures $10M For Digital SMB Banking Efforts

PYMNTS

Small business banking technology firm D3 Banking announced a new funding round led by West Partners on Monday (June 27), a move the firm said will help it invest in research and development. “As a company we have successfully completed the largest replacement projects in the history of the industry.”

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