PYMNTS

JULY 7, 2020

After industry consolidation and a leveling-out of venture capital interest, alternative SMB lending remains a strong market, though just like traditional banks, it has also faced new lessons as a result of the current market. But that doesn’t necessarily mean history is repeating itself. ” A Banking Pullback?

Lending 171

Lending Industry Fintech UX 171

Perficient

FEBRUARY 24, 2021

His success led to his selection to join company leaders at 30 Rock and develop startup ventures for the industrial bellwether, including one that immediately delivered $25 million in revenue. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital.

Branding 441

Branding Case Study Digital Strategies Strategy 441

South State Correspondent

JULY 6, 2020

Underappreciated in the banking industry is the growing role of identity and access in banking. In this article, we explore the concepts of identity and access management (“IAM”) and how they should fit into every bank’s long-term strategy, especially given the popularity of privacy initiatives.

Digital Strategies 362

Digital Strategies Strategy Industry Management 362

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

Innovation 251

Innovation Regional Strategy Trends 251

Perficient

SEPTEMBER 26, 2022

ITC is one of the, if not largest, industry gatherings of insurance carriers, solution provers, implementation partners, and startups. Roaming the convention floor, I found several exciting paths the industry is headed down and how it aligns with our view of digital modernization: Data is everywhere.

Data 275

Data Conference Analytics Industry 275

Bobsguide

AUGUST 18, 2020

Incumbent retail banks who have not yet developed a progressive digital strategy face significant cost pressures in the coming years, according to industry panellists in an online event today. “Look at Facebook, Google, Amazon and so on who have been constantly updating.

Retail 175

Retail Digital Strategies Google Strategy 175

Perficient

NOVEMBER 23, 2020

It is becoming the key driver behind ongoing digital strategies, and the industry pundits echo that. The power of data and artificial intelligence can help us do that.” Lisa Frazier, Head of the Wells Fargo Innovation Group. Personalization is the future of financial services.

Customer Experience 309

Customer Experience Digital Strategies Data Tools 309

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. It’s simple: change is tough for large corporations for a variety of reasons.

Tools 251

Tools Digital Strategies Analytics System 251

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

FICO

JUNE 21, 2017

Customer service is still a global problem across industries — not just in telecommunications. Getting your digital strategy right will determine whether you’re one of those winners — or one of the losers. The post Telecom — Is Your Digital Strategy Ruining Your Customer Experience? appeared first on FICO.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

Perficient

NOVEMBER 1, 2023

Our Inclusion We are proud to be listed in the Forrester Application Modernization and Migration Services Landscape, Q4 2023 report as a medium sized provider with an industry focus in the sectors of financial services, healthcare, and transportation with a geographic focus in North America.

Report 221

Report Strategy Digital Strategies Customer Experience 221

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Payments Source

MAY 29, 2017

PayPal has worked to build support from retailers and consumers, positioning it well in the competitive e-commerce game, writes Lauren Freedman, senior vice president of digital strategy at Astound Commerce.

Industry 60

Industry Digital Strategies Strategy Retail 60

Payments Source

FEBRUARY 12, 2019

The future of payment is already drastically affecting the retail industry. While retailers will need to adapt their digital strategy yet again, this shift in consumer trends presents yet another opportunity for success, Steve Davidson, vice president of warranty products for Fortegra.

Retail 113

Retail Digital Strategies Innovation Payments 113

The Banker Technology

MAY 31, 2018

Olga Dergunova, VTB Bank’s deputy president, hails a new era of co-operation in Russia’s banking industry, not just bank-to-bank but bank-to-fintech and, importantly, bank-to-regulator. Joy Macknight reports.

Digital Strategies 28

Digital Strategies Operations Strategy Regulation 28

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. Outside Standards. The benchmarks are being set by non-banks.”.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

American Banker

FEBRUARY 9, 2024

French payments company Worldline may cut 8% of its workforce, Moneygram advances its digital strategy by hiring four new leaders, Fed issues enforcement action against Peoples-Marion Bancorp and more in our weekly banking news roundup.

Digital Strategies 36

Digital Strategies Strategy Payments Company 36

PYMNTS

NOVEMBER 24, 2020

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. Digital strategies must therefore reflect generational as well as geographical distinctions among consumers. Recent PYMNTS research reveals that 16.3 percent of U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

Perficient

DECEMBER 2, 2020

Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th.

Data 294

Data Customer Experience Case Study Branding 294

Perficient

OCTOBER 26, 2020

Find some industry-specific thoughts here , but going beyond the obvious what if… With improved video and streaming capabilities there may be greater opportunities for more complex remote healthcare delivery.

Video 476

Video United States Apple Innovation 476

PYMNTS

MARCH 2, 2020

As carmakers were forced into contingency planning, digital strategies emerged as a means of saving a portion of their marketing activities. They had reportedly already cut back spending on Geneva and other industry gatherings. The social media firm canceled the in-person component, which would have been held in California.

social media 130

social media Conference Digital Strategies Meeting 130

ATM Marketplace

JANUARY 25, 2019

Matt Schultz, lead digital strategy and insights manager at USAA, talks with Tim Tang, director of enterprise solutions at Hughes, about disruption in the banking industry, the challenges of staying ahead of the competition, and the demand to provide the digital innovations members need in order to better manage their everyday financial lives.

Innovation 60

Innovation Management Digital Strategies Strategy 60

Cisco

OCTOBER 11, 2021

It’s a time of transition and digital transformation in financial services. Only 14% of banks are in the execution phase of their digital strategy… BDO.

Branch Design 146

Branch Design Branch Strategies ATM Digital Strategies 146

Bobsguide

MAY 19, 2016

In recent years, technology disruption has forced companies in many industries to rethink their digital strategy. Some, digital-first companies are able to identify and exploit service weaknesses in markets from travel to retail. Others, traditional companies, are fighting to stay relevant in a.

Digital Strategies 74

Digital Strategies Mobile Strategy Retail 74

PYMNTS

NOVEMBER 20, 2020

Plus, the CFO of Walgreens doesn’t feel threatened by Amazon’s foray into the pharmacy industry. Citi and Mastercard are teaming up as network partners for the digital checking and savings account Citi Plex on Google Pay, available for both Android and iOS. Chipotle Personalizes Loyalty Program, Digital Ordering Experience.

Google 141

Google Payments United States Digital Strategies 141

PYMNTS

DECEMBER 28, 2018

Rather, we are changing — and are still in the early stages of a transformation of the payments industry that is gathering speed and far from over. We are turning the corner on an era in which industry leaders competed based on proprietary hardware differentiation.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

OCTOBER 19, 2020

Lambert said the company would continue to "embed sustainability into the very fabric of our business," including through digital strategies, while customers changed their behavior and went green. And the company also recently launched its Sustainable Materials Directory so issuers can make more environmentally sustainable cards.

New York 140

New York Digital Strategies Cards Community 140

PYMNTS

MARCH 19, 2018

In a press release , L’Oreal said it is acquiring 100 percent of ModiFace, which it said is a leader in augmented reality and artificial intelligence for the beauty industry. We at L’Oréal and ModiFace want to pioneer this new page of the beauty industry and serve our customers with innovative services and experiences.”

Branding 116

Branding Innovation Digital Strategies Technology 116

PYMNTS

JUNE 21, 2018

In a press release , L’Oréal had said it was acquiring 100 percent of ModiFace, which it said is a leader in augmented reality and artificial intelligence for the beauty industry.

Video 142

Video Branding Digital Strategies Technology 142

Cisco

OCTOBER 29, 2018

We spend every day working with our Financial Services customer to adopt a Digital transformation strategy , however in today’s market it is not enough to just have a Digital strategy. You also need to have a Digital Ready Network platform that will enable you to execute and deliver on that Digital strategy.

Digital Strategies 48

Digital Strategies Strategy Fintech Tools 48

PYMNTS

MAY 21, 2019

“Digitalization is the biggest challenge for supervision since the financial crisis,” said Wuermeling, who is also a member of the European Central Bank ’s supervisory board. “It It remains unclear which digital strategies will remain in the long term, therefore digitalization has to be seen as a moving target.

Digital Strategies 122

Digital Strategies Cards Technology Regulation 122

PYMNTS

JUNE 8, 2020

B2B payments technologies can be seamlessly integrated into businesses’ existing back offices with minimal disruption, and it’s an achievement that has not only opened the door for smaller firms to adopt technology, but has led more businesses to buy — not build — when developing their digitization strategies. ”

Payments 159

Payments Community Tools Digital Strategies 159

Abrigo

MARCH 6, 2017

Social media, however, can be very helpful to executives and other staff of financial institutions as they try to keep up with industry trends, scout competitors and stay abreast of regulatory changes or best practices. 13) @BAI_Info – BAI (Bank Administration Institute) provides research, training and industry news.

social media 150

social media Lending Community Community Bank 150

PYMNTS

JANUARY 20, 2021

In the midst of these struggles, the payments industry has risen to the occasion and innovated to become an even more integral part of the economy and people’s lives. Financial institutions are also learning that their digital strategies must deliver the same level of service excellence that a customer might expect in a branch.

Payments 178

Payments Innovation Tools Cards 178

Insights on Business

MAY 12, 2017

In an industry, where the never-ending battle is for customer experience, loyalty, and top talent, what are the ways in which incumbent firms can reinvent their businesses? On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

JANUARY 10, 2018

In an era of digital transformation , our clients, who consist of credit unions and banks in the U.S., count on Alkami to inspire and power their digital strategies through enhancing value, growth, service, efficiency and relationships,” said Alkami CEO Mike Hansen in a statement.

Digital Banking 108

Digital Banking Security Digital Strategies Innovation 108

Javelin Strategy & Research

DECEMBER 14, 2021

Javelin weights features based on strategic value, tactical necessity, and industry trends, and to form a composite score, weights each category based on what consumers say is most important to their satisfaction with digital banking.

Digital Banking 40

Digital Banking User Experience Digital Strategies Trends 40