PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. One of the fatal mistakes many institutions make is viewing digital as falling entirely within the domain of I.T. What Does a Digital Product Manager Do?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

JANUARY 28, 2020

But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. It’s not that banks don’t want to go more digital and mobile, he said. It takes time and it takes capital [to go deeper into digital],” he continued. But that’s not the whole story, of course.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

Perficient

JUNE 8, 2020

When cities went into lockdown and businesses scrambled to understand how and IF they could operate, we published a series that discussed what businesses should consider to address immediate, midterm, and long-term impacts of the pandemic. Think about how your business reacted to operational impacts, customer reactions, and employee needs.

Operations 452

Operations Course Examples US 452

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Improved operational efficiency. Boost innovation.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

JUNE 1, 2017

This new role, which builds off his current position as senior VP, eCommerce, will focus on all of the company’s digital-related activities, with Moffitt responsible for transforming Office Depot’s digital platforms, driving digital strategy and innovation and accelerating its online and mobile growth.

Leadership 100

Leadership Digital Strategies Retail Customer Experience 100

Insights on Business

MAY 12, 2017

In an industry, where the never-ending battle is for customer experience, loyalty, and top talent, what are the ways in which incumbent firms can reinvent their businesses? On May 2 we hosted an event with the Economist, “Reinventing Financial Services” to convene clients and industry experts to discuss just that.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

JUNE 26, 2020

It’s required lots of on-the-spot innovation as firms had to massively rethink their operations from the ground up. But for many of them, this has also been an opportunity for them to really develop their digital strategies. Moreover, he’s seen this rapid all-hands-on-deck push in all corners of industry.

Payments 176

Payments Software Trends Digital Marketing Channels 176

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

APRIL 14, 2017

The big question: Can the existing payment rails support the innovation that is needed? Said NACHA’s Estep, “the answer depends on what type of innovation you are talking about, and then what type of a payments system you are talking about.” Against that backdrop, “innovation means many different things to different players.”.

Payments 105

Payments United States Innovation System 105

Independent Banker

OCTOBER 31, 2022

We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. Benefits of digital lending. Photo by Dragana Gordic/Adobe.

Lending 91

Lending Community Bank Community Illinois 91

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

SEPTEMBER 4, 2018

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

Technology 117

Technology Resources Fraud Strategy 117

CB Insights

JANUARY 6, 2019

One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Retailers are looking to labs and accelerators to provide new ideas, partnerships, and collaborations on some of the most pressing challenges in the industry.

Innovation 77

Innovation Retail Branding Technology 77

NCR

JULY 5, 2016

The banking industry is undergoing a period of significant change, as various internal and external pressures threaten profitability and customer acquisition. Well, an EY report highlighted the key issues that pose problems for the industry. Well, an EY report highlighted the key issues that pose problems for the industry.

Training 56

Training System Digital Strategies Leadership 56

PYMNTS

OCTOBER 11, 2019

But industry watchers say the writing is already on the wall, no matter what anyone says. As 2019 is winding down, Walmart is again making the headlines with ModCloth and Bonobos, but this time around it is because of efforts to rein in that big digital expansion some. operations. New Leadership Watch: Walmart Names New U.S.

Leadership 100

Leadership Apple Branding Retail 100

CB Insights

NOVEMBER 3, 2017

How is Tech Disrupting the Travel Industry? From new booking engines to events/activities to person-to-person platforms like Airbnb, there is innovation all over in travel. Join us for a research briefing to see the startups disrupting the industry. And no one is safe. First Name.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit.

Mobile 40

Mobile Customer Experience Software Strategy 40

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Failures in implementation, process, operations, or incident response all contribute to the potential for major incidents.

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. It’s clear intelligent assistants will begin to play a significant role in consumer digital banking transactions. Failures in implementation, process, operations, or incident response all contribute to the potential for major incidents.

Trends 48

Trends Cyber Security Big Data Analytics 48

Perficient

SEPTEMBER 29, 2020

I am the Chief Digital Strategist for Perficient. Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. It goes back to something we talk a lot about with digital strategy.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. Innovation Sparks. The stakes are too high to stay behind the pack for too long. Juggling seven tablets,” he said.

Mobile 191

Mobile Operations Technology Payments 191

PYMNTS

DECEMBER 5, 2019

Expedia Leadership Shake-Up Shows Power of Travel Industry Disruption. Expedia CEO Mark Okerstrom and CFO Alan Pickerill have resigned after a conflict regarding the strategy of the company. Inside Chipotle’s Decade of Digital-First Ordering Innovation. Cash flow issues can put a wrench in a business’ operations.

Cards 131

Cards New York City Payments New York 131

Cisco

MAY 5, 2021

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade, digital-first client interaction management platform to Cisco’s industry-leading collaboration and contact center solution portfolio. Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage).

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

NOVEMBER 19, 2019

Last week, Bottomline Technologies Vice President of Strategy and Product Bill Wardwell explained in an interview with PYMNTS how streamlined, digital accounts payable processes can have an impact on suppliers’ accounts receivable operations. The Buyer-Supplier Disconnect.

Cards 101

Cards Strategy Payments Technology 101

FICO

MARCH 28, 2023

Insights that help them put the financial best interest of individual customers first, at the center of operation-wide decisioning. Feature generation and profiling facilitates an advanced data infrastructure for AI-enabled, digital business operations. Innovation and efficiency can go together. Dissolve your data silos.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today. Each one is still growing.

Strategy 78

Strategy Management Analytics Tools 78

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. How FICO Can Help You Develop a Winning Digital Strategy.

Management 52

Management Customer Experience Regional Strategy 52

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Industry Regulations. Cost-Effective.

Software 294

Software United States Strategy Regulation 294

Lex Sokolin

SEPTEMBER 23, 2020

Instead, it is replacing payday lending as an industry. That is a lot of proofs of concepts and Chief Innovation Officer conference travel agendas. have a tough time hitting the innovation agenda. Most run innovation programs in a sandbox, or as an adjacent channel that doesn’t threaten the core business.

Capital 52

Capital Software Lending Apple 52

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. Visa — One Market Center. Founded: 2013.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 22, 2014

We are seeing it show up lots of places, it’s real and it’s great for this industry. A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander.

Los Angeles 101

Los Angeles Apple Risk Management California 101

Fintech Labs Insights

DECEMBER 5, 2016

The platform is designed to allow companies to “innovate as you authenticate your customers” as well as add the latest authentication technologies available. More than ever, companies need to be inclusive of all of their customers and provide convenient authentication across all digital channels.

Security 12

Security Mobile Technology Virginia 12