PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. Banks need to make sure they’re using tech in ways that keep the fraudsters out, but don’t send customers looking for another service.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Or watch its digital disruption. Payments Security As A Digital Business Enabler.

Security 100

Security CA Payments Big Data 100

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. While many Boomers and senior citizens may not be aware of the wide variety of fintech services available to them, such as digital banking, a number of tools exist that aim to raise awareness. . Cake is another online estate planning tool.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

JUNE 27, 2019

For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

DECEMBER 11, 2018

And that’s unlikely to change in 2019 or beyond, given the growing purchasing power of bridge millennials. So-called online-only retailers — including Amazon — operate some 630 physical retail locations in the U.S., percent of shoppers who bought something via smartphone first discovered that item online. Digital Banking.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

FEBRUARY 13, 2020

That’s a challenge, as banks have traditionally plied their trade through face-to-face interactions. The conversation came against a backdrop where NCR has been moving more deeply into mobile and online banking. Looking At Open Banking. Open Banking is taking root in the U.S. Here, geography plays a role.

Millennials 231

Millennials Digital Banking Mobile Course 231

PYMNTS

SEPTEMBER 3, 2020

Beyond the wholesale shift to digital payments, Cole told PYMNTS in a recent interview, there are pockets of growth that are seeing more digital acceleration than others as lockdowns linger and businesses reopen on a staggered basis. Security Is Top Of Mind . As he told PYMNTS, “Payments behavior is generational.”.

Payments 262

Payments Security Millennials Retail 262

PYMNTS

AUGUST 7, 2019

This time around, according to the site, the banks will commence the second phase by October of this year, and there already exists collaboration between banks and FinTechs for the exchange of data and various financial services functions. As reported earlier this year, Hong Kong regulators awarded three digital banking licenses.

Digital Banking 129

Digital Banking Fintech Millennials Data 129

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers.

Fintech 224

Fintech Idaho Apple Google 224

Accenture

JUNE 16, 2017

Banks across the world are continuing to invest heavily in robo-advisery services, seeing them as a way to deliver personally tailored financial information and guidance at high scale and relatively low marginal cost. In contrast, fewer than half feel they need human guidance on using their bank’s online and mobile services.

Millennials 186

Millennials Maine Study Security 186

PYMNTS

FEBRUARY 14, 2020

The consumer bank will be divided into one section focused on consumer lending, and the other on branches and small businesses. Is No-Factor Authentication Digital Security’s Future? Speed matters for FinTechs aiming to bring new products to market digitally and to target consumers not well served by traditional banking models.

Retail 141

Retail Cards Millennials Fraud 141

Accenture

SEPTEMBER 22, 2019

Neo-challenger banks have several advantages over their traditional counterparts—including having lower operational costs, because their tech stacks are cheaper to run, and offering a tailored online experience that appeals to Millennials. What the future holds.

Innovation 150

Innovation Metro Apple Marketing 150

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Especially since over half of them say they’ll never change their banking habits and adopt open banking. So why not?

social media 151

social media Millennials Online Fraud 151

PYMNTS

AUGUST 5, 2016

He noted that the effects could already be seen in Bank of America’s employment figures. That could mean plenty of savings for banks in the coming years, according to the latest PYMNTS.com Digital Banking Tracker. It’s more secure and more safe if people are carrying less cash,” Moynihan said.

Payments 100

Payments America Millennials Digital Banking 100

PYMNTS

APRIL 10, 2020

“Those channels could be the mobile device, the online device, the ATM, the call center or even in-branch,” said Samy. The advent of the digital age means that, say, a millennial opening that bank account can receive products or services from their FI that touch on financial well-being and educational services.

Examples 168

Examples Mobile Security Technology 168

PYMNTS

MAY 29, 2020

Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Consumers expect secure and fast access to digital tools.

Maine 130

Maine ATM Innovation Millennials 130

Accenture

JUNE 16, 2017

Banks across the world are continuing to invest heavily in robo-advisery services, seeing them as a way to deliver personally tailored financial information and guidance at high scale and relatively low marginal cost. In contrast, fewer than half feel they need human guidance on using their bank’s online and mobile services.

Millennials 150

Millennials Maine Study Security 150

Abrigo

MAY 11, 2020

While the pandemic, as well as the rapid response, were not scenarios many were prepared for, it has provided a glimpse into what we can expect from our banking relationships moving forward. COVID-19: A springboard to digital banking. When they’re finally thinking about doing something financial, the bank isn’t open,” Koch said.

US 195

US Lending Community Technology 195

PYMNTS

FEBRUARY 26, 2019

As has been spotlighted in these pages, engagement is of paramount importance in financial services, no matter the setting — at branches, online or even through the Internet of Things (IoT). The questions that banks are asking themselves include: “How do we mature those channels? Leveraging The Trust Factor.

Mobile 181

Mobile Examples Millennials Digital Banking 181

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JUNE 7, 2019

As has been recounted in this space, the European Union’s SCA regulation looks to have hundreds of millions of consumers confirm they are who they say they are when they buy goods and services online. PetSmart aims to take its online venture public at a valuation of around $7 billion.

Fintech 101

Fintech Study Online Retail 101

Insights on Business

FEBRUARY 27, 2019

Think of the changes in the past ten years in terms of how we deal with our banking needs. We moved from telephone banking to online or internet banking. The iPhone became more popular and apps got better and more secure. And they are 100% self-directed, so they prefer that everything is in the mobile banking app.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

NOVEMBER 8, 2017

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. Providing customers with an ATM experience that is both useful and simple is anything but simple on the bank’s end.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

MAY 30, 2016

Online Checkout Conversion. We identified more than 40 different variables that contribute to checkout abandonment and then shopped at 650 online sites that account for more than 70 percent of eCommerce traffic to see how well merchants are doing. Online Fraud Attack Rates Soar Since October. Digital Banking.

Trends 100

Trends Retail Fraud Mobile 100

Independent Banker

OCTOBER 29, 2014

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay.

Mobile 105

Mobile Community Bank Community Technology 105

CB Insights

JUNE 3, 2020

This shift is driving transaction volume to the payments companies behind online retailers and taking market share away from those serving physical retailers. This displacement is happening for both consumers and merchants, as merchants begin to turn to online B2B marketplaces for procurement and supplies. Banking and Lending.

Lending 75

Lending Capital Online Marketing 75

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. In the rush to serve the tech-savvy millennial market and keep up with the latest developments in mobile and digital banking, some FIs might fall into the trap of overlooking traditional channels.

ATM 85

ATM Mobile Strategy Fraud 85

FICO

AUGUST 19, 2022

According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S. who consider a digital bank (like Chime, Cash App, or PayPal) to be their primary checking account provider has more than doubled since 2020. See all Posts. chevron_left Blog Home. expand_less Back To Top.

Fintech 52

Fintech Millennials Lending Tools 52

Banking 2020

FEBRUARY 9, 2016

alone will be using mobile banking. Consumers are hungry for new ways to make their banking easier and more efficient. Proactive banks have an opportunity to transform consumer behavior, win millennial customers and satisfy existing customers by taking advantage of the unique differentiation opportunity of mobile.

Mobile 40

Mobile Industry Millennials Survey 40

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future. Millennials.

Retail 78

Retail Cards Millennials Mobile 78

PYMNTS

DECEMBER 15, 2017

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.

Millennials 134

Millennials Management Cards Security 134

PYMNTS

MARCH 9, 2020

According to the Cambridge English Dictionary , a bank is an institution in which people and businesses can securely store and access their money and borrow it as needed. More than half of all consumers say that having a physical branch is important for a bank to be considered their primary bank. Let’s get back to basics.

How To 232

How To Millennials ATM Fintech 232

Banking 2020

DECEMBER 3, 2015

. “Western banks are pursuing digital transformation projects that are dependent on a vendor community that may or may not understand the direction of change,” the report stated. In 2014, it launched the Baidu Baifa 100 Index fund with the China Securities Index Company. A transformed environment.

Innovation 40

Innovation Payments Lending Financial Technology 40

PYMNTS

JANUARY 2, 2017

The spring brought coverage of mobile advertising and payments on the go at food trucks as small, smart device-powered businesses, and in the fall, we looked at the biggest trends in digital security at the annual Money20/20 Conference in Las Vegas. DIGITAL BANKING TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JANUARY 19, 2021

In financial services, in the eternal war to keep customers (and themselves) safe from online fraudsters, banks may lift a mantra from the real estate sector: It’s all about location, location, location. Many individuals just assume the services are part of digital banking , but that’s not the case.

Data 227

Data Fraud Los Angeles Compliance 227