Accenture

APRIL 30, 2019

To help banks better understand where the horse is going and keep pace (rather than just yanking on the reins), we recently polled 47,000 financial services consumers across 28 markets about their banking needs, behaviors and preferences. Pioneers , for instance, look like the ideal customers for a modern digital bank.

Survey 151

Survey Marketing Groups Study 151

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

OCTOBER 2, 2020

In today’s top news in digital-first banking, banking startup Dave Inc. has a new marketing executive, while payroll and employee benefits processor Gusto has launched “Gusto Wallet." Banking Startup Dave Taps Ex-Airbnb Marketing Exec. I have a history of working with big, splashy brands.

Marketing 130

Marketing cryptocurrency Cards Branding 130

Chris Skinner

FEBRUARY 7, 2019

A few years ago, I was invited to talk with Equitable Bank in Canada about digital banking. Since then, they’ve launched their digital bank called EQ Bank.

Digital Banking 289

Digital Banking Marketing Case Study Study 289

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JANUARY 22, 2020

Grab , Razer , AirAsia , Axiata and CIMB join other companies that are considering applying for digital banking licenses in Malaysia, sources told Reuters on Wednesday (Jan. Some are in discussions with consultants for guidance as they ponder a move into digital banking, according to the sources, who are familiar with the matter.

Digital Banking 136

Digital Banking Regional Capital Study 136

PYMNTS

NOVEMBER 3, 2020

Lingering economic uncertainty and growing fraud rates in multiple markets are prompting consumers to sharpen their focus on privacy and security. Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example.

Study 192

Study Data Regulation Digital Banking 192

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

NCR

MARCH 12, 2018

Some of the most significant recent trends in financial services – such as the ongoing growth of the mobile channel and the expansion of the fintech market – have demonstrated that the evolution of the industry is being driven by technology. Image: chombosan via iStock.

Analytics 75

Analytics Digital Banking Analysis Branding 75

NCR

JULY 28, 2017

This convenience offers many advantages to the consumer, but financial institutions and consumers need to recognize one of the biggest disadvantages of this technological expansion: the increased risk of digital banking fraud. Digital banking fraud affected 14 percent of consumers in 2016, up from 12 percent in 2015.

Fraud 74

Fraud Digital Banking Survey Security 74

PYMNTS

JUNE 26, 2020

This is because many legacy FIs in particular are still reliant upon legacy infrastructure, which is simply not designed to handle the sheer volume of data generated in today’s digital banking sphere. The FI officially opened the digital platform to U.S. customers in late May. such as Monzo and N26. About the Tracker.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

PYMNTS

JULY 21, 2020

Open banking is appealing to financial institutions (FIs) and regulators in many markets, even as the pandemic sweeps across the world. Regulators in other regions, including Latin America, are also shaping and announcing plans to enable open banking and better support digital financial systems.

Mobile 229

Mobile Report America Regulation 229

PYMNTS

FEBRUARY 26, 2020

Back then, FinTechs asked for forgiveness instead of permission, rushing headlong into markets, disrupting them and operating in newly invented spheres of finance that regulators barely understood. The debate around data privacy is getting a new boost as discussions of open banking get real. Now, they’re laying down the law.

Regulation 130

Regulation Case Study Fraud Study 130

PYMNTS

DECEMBER 31, 2020

Digging into the December Tracker, more is revealed about the plans of competing FIs as they vie for a banking population that’s more willing than ever to switch to get what they want. They must confront one major obstacle in doing so, however: big banks. We all know what’s transpired since.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

Jack Henry

JULY 27, 2023

In today’s competitive market, deposit generation is a hot topic. According to the 2023 Strategic Priorities Benchmark Study from Jack Henry™, financial institution CEOs identified growing deposits as a top strategic priority for the next two years.

Study 78

Study Marketing Digital Banking 78

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford. expand_less Back To Top.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Enfuce Tackles Fraud In Open Banking.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

JUNE 9, 2020

In the battle against digital challenger banks, credit unions (CUs) may be facing a bit of a perception/reality gap — and losing market share as a result. Especially their brick-and-mortar footprints tied to the digital branch. They acquire a lending product, and then a digital banking platform.

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

Bank Innovation

SEPTEMBER 11, 2018

Cross-selling new accounts or new products/services to consumers is damaging a bank's customer loyalty as well as causing existing customers to give their financial institution a lower Net Promoter Score (NPS), according to a new study. This means that new customers should be immediately marketed an additional product.

Study 150

Study Marketing Report Digital Banking 150

ForwardBanker

APRIL 20, 2016

Over the past several weeks I have had many conversations with Jim Marous about the 2016 Financial Marketing Trend report from the Digital Banking Report and The Financial Brand. The report shares the findings of an extensive FI marketing survey and was proudly sponsored, this year, by Deluxe.

Marketing 28

Marketing Study Survey Digital Banking 28

South State Correspondent

FEBRUARY 22, 2023

With loans, it’s hard to discern expert-level skills unless you know the market and the credit. When we analyze a bank, it is typically the first thing we look for, as deposit pricing and structure are the metrics that tell you the most about the quality of a bank. The market is becoming more interest rate sensitive by the day.

Management 195

Management Marketing Branding Strategy 195

NCR

FEBRUARY 12, 2016

Cards Linked to Mobile Apps Experience Rise in Activity Rates: A new study shows that by the year 2020, more than 3 billion loyalty cards will be integrated into mobile apps. What have you been reading? Let us know in the comments section below or Tweet @bankingdotcom.

Mobile 40

Mobile Digital Banking Payments Study 40

PYMNTS

DECEMBER 10, 2020

Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. One study revealed that 73 percent of U.S. adult consumers are more likely to use digital banking in response to these mandates.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

PYMNTS

FEBRUARY 26, 2020

Credit unions (CUs) are performing well as the new decade dawns, with a recent study finding that CUs increased their loan originations by 29 percent from Q4 2018 to Q4 2019. The new platform provides dynamic marketing campaigns based on members’ transactional, lifestyle and behavioral data. percent in 2019, compared to 10.5

Nevada 192

Nevada Security Innovation Data 192

PYMNTS

OCTOBER 10, 2019

Consumers have noticed the rising levels of fraud in digital banking, and they are not pleased. In fact, one recent study found that 71.2 Around the Digital Banking World. Regulators as well as banks are searching for ways to keep launderers and other fraudsters out of online banking.

Fraud 126

Fraud Digital Banking Strategy Security 126

Accenture

APRIL 26, 2017

But our study gives no indication of that. And the findings will certainly give banks pause for thought as they plan out future strategies for their physical branch networks. All of this leads us to the million-dollar question: What kind of banking model do customers actually want? So, what does the research tell us?

Millennials 233

Millennials social media Innovation Study 233

PYMNTS

JULY 24, 2020

Open banking is often associated with the European Union (EU) almost by default as the region pushes the envelope further on regulation than anywhere, partly to encourage — but also to keep up with — imaginative FinTech innovators going to market throughout the Eurozone.

America 168

America Regional Regulation Fintech 168

PYMNTS

FEBRUARY 28, 2020

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Developments From Around The World Of Digital-first Banking.

ATM 159

ATM Study Analytics Meeting 159

PYMNTS

NOVEMBER 23, 2020

A recent report found that the financial sector is expected to see consumer churn nearly double by 2022 as customers switch banks to access no-fee accounts and higher rates on money market accounts and CDs.

Study 140

Study Data Course Community 140

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

SEPTEMBER 28, 2020

The aim of doing so is to create a more robust framework for digital banking. This is also the aim behind several regulatory changes taking place in other MENA markets, notably Egypt. The country’s Data Protection Law was announced in 2019 and officially came into effect in July 2020.

Online 151

Online Report Payments Regulation 151

Abrigo

AUGUST 26, 2019

Panelists will be Jill Hudson, Vice President & Operations Officer at Vision Bank in Ada, Oklahoma, Brandon McBay, Senior Vice President at Southern States Bank in Anniston, Alabama, and Laura Broderick, Chief Marketing Officer at Abrigo. Alison Trapp, Abrigo’s Director of Client Education, will moderate the discussion.

Conference 150

Conference Lending Oklahoma Alabama 150

PYMNTS

JULY 24, 2019

That agility is in evidence with the speed at which tech-focused players bring new products and services to market, said Cohen. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. “It’s Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

South State Correspondent

OCTOBER 26, 2023

The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming. Banks will need annual authorization to use the data and will need to “minimize” the data that is being used to just the essential elements, thereby putting a crimp in future bank marketing efforts.

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

SEPTEMBER 23, 2019

CUs are facing pressure on the regulatory side as well, with banking advocacy organizations like the American Bankers Association (ABA) pressuring federal regulators to block rule changes that would help CUs compete with large banks. A study from the Cuna Mutual Group found that CU membership has increased 3.5

social media 157

social media Trends Michigan United States 157