CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. But there is a growing market of fintech companies serving the unique financial needs of Baby Boomers and older retirees — and for good reason. Baby Boomers (those born between 1946 and 1964) represent a massive market opportunity.

Millennials 73

Millennials Fintech Tools Fraud 73

Accenture

JUNE 16, 2017

In my first blog of this series on our latest UK banking consumer survey— Beyond Digital —I explained why there’s still plenty of life in the bank branch, since even younger customers still value human interaction. Figure 4: What do you value most in speaking to a human representative of a bank?

Millennials 186

Millennials Maine Study Security 186

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford. expand_less Back To Top.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

JULY 1, 2020

The rate rises to 60 percent among bridge millennials, those between the ages of 30 and 40. . They can be proactive and cut themselves a share of the market by meeting consumers’ evolving needs, or they might risk being left behind by consumers seeking better ways to manage and spend their money. .

Survey 183

Survey Cards Millennials ATM 183

Accenture

JUNE 16, 2017

In my first blog of this series on our latest UK banking consumer survey— Beyond Digital —I explained why there’s still plenty of life in the bank branch, since even younger customers still value human interaction. Figure 4: What do you value most in speaking to a human representative of a bank?

Millennials 150

Millennials Maine Study Security 150

Gonzobanker

APRIL 4, 2024

of Millennials, 7.5% of the market, and JPMorgan Chase—the nation’s largest bank (in terms of assets)—counts 7.6% Across 14 different types of services, a 2022 study from Cornerstone found that a high percentage of Chime customers are very interested in getting those services bundled with a Chime checking account.

Comparison 93

Comparison Fintech America Survey 93

PYMNTS

JULY 18, 2019

As noted in the study, larger financial institutions outpace smaller brethren when it comes to grabbing market share, largely through the competitive advantage of hefty IT budgets that get new products to market with haste. As he told Webster, “Smaller banks are not burdened with large infrastructures and legacy systems.

Innovation 155

Innovation Study Technology Millennials 155

Gonzobanker

APRIL 3, 2019

It’s not a “Millennial thing.” According to a recent study by Ellie Mae, 92% of all home borrowers research online before applying. Here are six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now. It’s now the primary way the purchasing process begins, if not finishes.

social media 99

social media Exercises Millennials Training 99

Independent Banker

AUGUST 9, 2016

Banking customers are no different. Statistics are especially compelling for those trying to attract and maintain the millennial segment. As they start to see incremental business from a banks’ customers, that bank will be top-of-mind for business owners when they need their next business loan! 1 – U.S.

Community 70

Community Millennials Community Bank America 70

PYMNTS

JUNE 7, 2019

As Mastercard has found in a recent study, only 25 percent of online merchants were aware of SCA requirements, and of that tally 24 percent said they have no plans to support the requirements by the deadline. In terms of readiness, that study found that only 40 percent of businesses aware of SCA felt prepared to meet its requirements.

Fintech 101

Fintech Study Online Retail 101

Gonzobanker

OCTOBER 5, 2022

Bankers are obsessed with discovering the “secrets” of getting consumers to change banks, while market researchers feed that obsession with survey data that purports to reveal those secrets. More than a third of all Americans have more than one checking account, and among Millennials that percentage is nearing a half.

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

Bankers are obsessed with discovering the “secrets” of getting consumers to change banks, while market researchers feed that obsession with survey data that purports to reveal those secrets. More than a third of all Americans have more than one checking account, and among Millennials that percentage is nearing a half.

Survey 78

Survey Mobile ATM Cards 78

PYMNTS

NOVEMBER 29, 2016

For many financial institutions, it means extending support for digital products with dynamic features on an infrastructure that was built for two-dimensional static products. They are, in turn, either forced to limit the scope of their product offerings or use clunky bolt-on solutions to accommodate the changing market needs.

Report 100

Report Millennials America Study 100

Celent Banking

SEPTEMBER 9, 2015

Banks lose that value chain. Banks become a utility on the backend, essentially forced by the market to provide the necessary regulatory requirements and accounts for nonbank disruptors. but even if only a few manage to become sizable competitors, that still represents a significant threat to banks´ existing revenue streams.

Millennials 100

Millennials Fintech Bitcoin Industry 100

Independent Banker

OCTOBER 29, 2014

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay.

Mobile 105

Mobile Community Bank Community Technology 105

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. In the past I have written about design thinking, how to avoid bank PR-speak and whether banking and innovation belong in the same sentence. June 12 Temenos.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

OCTOBER 29, 2018

In fact, according to our recent study, they come in dead last. For instance, it’s turning tokenized browser-based credentials into a more streamlined way of transacting digitally when landing on a merchant site. The How We Will Pay study , just published in collaboration with Visa, shows that a staggering 27 percent of the U.S.

Payments 196

Payments Google Apple Innovation 196

Tech and Finance

JULY 13, 2016

Retail Banking Customer Satisfaction Study from J.D. Power noted that for the first time ever the largest six banks had taken the lead in customer satisfaction, largely through better customer-facing technology. Marous warned that digital natives are no longer defined by demographics but can span a bank’s entire customer base.

Regional 28

Regional Mobile Millennials Study 28

Fintech Labs Insights

DECEMBER 2, 2015

The virtual banking solution provider announced today that it will acquire fellow Finvoate alum Social Money for $10.6 Matt Flake, president and CEO of Q2, said the “strategic” acquisition will help its customers “expand their reach, grow market share, and engage account holders.”

Iowa 12

Iowa Austin Millennials Community Bank 12

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. get the 86-page fintech report.

Cards 71

Cards Fintech UX Strategy 71

PYMNTS

JANUARY 2, 2017

The most recent Tracker featured several virtual reality (VR) headlines, as a study from Augment found that VR and augmented reality (AR) have the potential to transform the online retail industry, and the online retail player seemed to embrace the news, debuting a home design VR app. DIGITAL BANKING TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

NOVEMBER 18, 2019

has a 51 percent market share, according to Statista , as compared to Apple’s 48 percent share as of October 2019. The results of several PYMNTS studies over the last year seem to support this idea. As we reported in early September as part of our annual How We Will Pay study done in collaboration with Visa, Google ranks No.

Google 177

Google Study Payments Branding 177

PYMNTS

JULY 9, 2018

A study published earlier this year by USC Annenberg reports that consumers now spend 24 hours a week online; 82 percent of that time is online via a mobile device — playing games, stalking friends, sending texts and looking for things to do, places to go, things to buy.

Strategy 105

Strategy Millennials Online Branding 105

Gonzobanker

DECEMBER 22, 2015

Community bank marketing resources. With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business.

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. BBVA’s API Market helps developers access and build on core banking services for the digital ecosystem.

Analytics 12

Analytics Data Fintech Case Study 12

PYMNTS

OCTOBER 31, 2016

Not only is there bipartisan consensus that something needs to be done to smack the banking industry publicly on the heels of the Wells fiasco, but those who most staunchly defended their interests feel as though they can no longer do so. Edelman’s been doing these global studies for 16 years and surveys 33,000 consumers all over the world.

Regulation 100

Regulation Innovation Data Industry 100