FICO

MAY 8, 2020

Even though people use insecure methods to manage passwords such as limiting the number they use and writing them down, we found that they still struggle to use them. Advancements in mobile phones has put a wealth of technology at the fingertips of most people. Philippines. by Sarah Rutherford.

Security 83

Security Digital Banking Study Survey 83

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

MAY 29, 2020

Financial institutions (FIs) have been adapting their platforms and technologies to better suit the needs of more digital consumers for decades, but the coronavirus has placed new importance and pressure on accelerating these efforts. Developments Around The Cloud Banking World.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

SEPTEMBER 22, 2020

Consumers moved to digital banking in droves during the early months of the COVID-19 pandemic — it appears they are not moving back. Consumers pivoting to online banking are also more concerned over the privacy and security of their data, especially as fraud volumes creep up —and financial regulators are taking notice.

Compliance 191

Compliance Digital Banking Security Online 191

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

OCTOBER 16, 2019

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies. According to a KPMG study , 63 percent of financial institutions use transaction monitoring based on rules and machine learning.

Compliance 123

Compliance Fraud Study Digital Banking 123

PYMNTS

NOVEMBER 20, 2019

Cybercriminals are commonly using the same technologies to design and develop nefarious attacks, such as the botnet Mirai and malware like Deep Locker, which used AI and facial recognition to identify targets through factors like geolocation and online behavior. “I

Fraud 117

Fraud Data Management Analytics 117

PYMNTS

MAY 3, 2019

European corporate banks are lagging behind their U.S. peers in terms of technology, a new report from Greenwich Associates found. In a blog post this week, the data and analytics company released its new report called “European Corporate Banking: U.S. banks at the forefront of implementing such solutions.

US 128

US Report Management Analytics 128

Chris Skinner

FEBRUARY 21, 2017

After studying law at Oxford, he went back to business and is now Co-Founder and CEO of digital bank Monzo. I did GoCardless because it got me out of being a management consultant, initially. That opened up the world of the internet, as well as entrepreneurship, for him. What really stands Monzo apart?

Study 283

Study Training Fintech Digital Banking 283

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming. Maybe a topic for next year?

Conference 221

Conference Las Vegas Fraud Case Study 221

Abrigo

DECEMBER 17, 2021

Components of an effective fintech partnership If leveraging new technology is a priority for your FI, ensure these three elements are present for an effective fintech partnership. . Takeaway 3 Many FIs will price-compare vendors, but neglect to consider potential hidden costs , especially when managing multiple vendors.

Fintech 195

Fintech How To Innovation System 195

PYMNTS

DECEMBER 26, 2019

Lei said the regulator will reinforce the fusion of FinTech and the foreign exchange market and will oversee the advancement of new technology. “We We will gradually expand the scope of the pilot and the application scenarios of blockchain technology in cross-border financing and macro-prudential management,” Lu said at a forum in Beijing. “At

blockchain 136

blockchain Regulation cryptocurrency Study 136

NCR

JULY 28, 2017

The ongoing development of digital technology has created unprecedented choice and freedom for consumers in how they manage their financial affairs. As people complete more financial tasks and transactions via digital channels, there is more scope for fraudsters to exploit the weakest links in security.

Fraud 74

Fraud Digital Banking Survey Security 74

Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Open accounts digitally without the need to sign papers in person. A lack of technology?

Data 294

Data Customer Experience Case Study Branding 294

PYMNTS

OCTOBER 7, 2020

Businesses and financial institutions (FIs) are following suit, reordering their products and services for a new digital normal — but unfortunately, fraudsters are tagging along. One study found that just about half of all new account sign-ups on eCommerce merchant’s sites between March and June were identified as fraudulent, for example.

Online 223

Online Report Tools Fraud 223

PYMNTS

MARCH 6, 2020

The big action in corporate spend management is travel and entertainment (T&E), where the 800-pound gorilla has long been Software-as-a-Service (SaaS) goliath, SAP Concur. billion expense management pie), a group of competitors has merged into a new company to challenge SAP’s category dominance. Follow the AI Money. labor force.

Compliance 130

Compliance Management Software System 130

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford. expand_less Back To Top.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

NOVEMBER 20, 2019

By offering owners contactless cards, “we help our credit unions achieve top-of-wallet status” as tap-to-pay adoption continues to rise, said Jeremiah Lotz, managing vice president of digital experience and payment products at PSCU. billion transactions annually offering payment processing, risk management, digital banking and more.

Cards 117

Cards Risk Management Study Payments 117

PYMNTS

JANUARY 28, 2021

The latest Digital-First Banking Tracker® done in collaboration with NCR , notes that “FIs are devoting more money than ever to fraud prevention as more consumers go digital. Of those willing consumers, 40 percent like fingerprint-based biometrics on banking apps, “while one-quarter preferred facial recognition technology.”.

Fraud 244

Fraud Survey Digital Banking Security 244

PYMNTS

JULY 1, 2020

But one thing is clear: Americans would be willing to dispense with their local bank and make Amazon , Apple or Google their primary payment account provider if those 21 st -century accounts allowed them to more easily manage and spend their money. A PYMNTS survey of 3,000 U.S.

Survey 183

Survey Cards Millennials ATM 183

FICO

APRIL 24, 2023

Trust Bank is setting a precedent for financial services by onboarding an individual and delivering a credit card to them digitally on their phone within four minutes, creating a seamless digital onboarding process for new customers. Applicable regulations on lending are also implemented via this solution. “We

Risk Management 52

Risk Management Digital Banking Customer Experience Management 52

PYMNTS

JANUARY 11, 2021

So we led with technology.” Banks, he noted, are increasingly having to embrace a digital-first experience. And amid that digital-first mindset, the banking experience may be increasingly moving toward self-service. That comes as the total number of banks has declined across the U.S.

ATM 142

ATM Strategy Capital Bitcoin 142

Independent Banker

JANUARY 1, 2022

Lockdowns have transformed many into more health- and wealth-conscious, environmentally aware, technologically savvy shoppers loyal to businesses located in their communities. Although technology and innovation continually transform commercial interactions, the desire for human connection remains strong. Delivering Value. Be authentic.

Retail 103

Retail Community Branding Study 103

PYMNTS

NOVEMBER 19, 2020

Avoiding stagnation and competing with other financial providers means that they must invest in new digital technologies and solutions in addition to playing to their traditional strengths, such as low rates and exceptional customer service. How Tapping AI and Automation Could Help CUs Meet Members’ Needs.

Alabama 228

Alabama Meeting Fraud Trends 228

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

JANUARY 27, 2021

The following Deep Dive examines the threats facing digital-first banks deploying new technologies, as well as the methods and techniques FIs are using to minimize fraud and cybercrime. The Fraud Threats Facing Digital-First Banks. utilize unique passwords for each of their accounts, for example.

Security 213

Security Innovation Fraud Study 213

Celent Banking

MAY 20, 2016

Banks have worked hard to manage the different risks across their institutions. Celent profiles two award-winning banks who have modelled excellence in their use of risk management technologies across their banks. The initiative is seen as one of the most important initiatives in the bank’s history.

Security 113

Security Fraud Case Study Risk Management 113

FICO

MAY 19, 2020

So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Here are some of my thoughts on the matter: 1) Top 5 Fraud Manager Considerations During COVID-19: We owe our customers protection during these unusual times. Criminals also run their own businesses, and fear is an opportunity to exploit. Card Fraud.

Fraud 52

Fraud Management Handbook Cards 52

PYMNTS

FEBRUARY 27, 2020

Small businesses continue to embrace digital banking. At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Enfuce Tackles Fraud In Open Banking.

Fintech 192

Fintech Fraud Data Lending 192

Gonzobanker

JANUARY 4, 2022

This coming overdraft fee overhaul will be a boon for technology providers that help financial institutions with the analytics needed to determine which customers should get which overdraft offer and provide real-time notifications to customers. Trend #2: The Cryptofication of Banks. But resistance is futile, as they say.

Trends 188

Trends Fintech social media Strategy 188

Gonzobanker

AUGUST 23, 2021

The pandemic of 2020 may have been bad for a lot of businesses, but it was certainly good to technology vendors providing chatbots—i.e., According to Cornerstone’s What’s Going On In Banking study , heading into 2020, just 4% of mid-size FIs had deployed a chatbot. Not a single technology has lived up to the promise.

Strategy 137

Strategy Study Data Tools 137

PYMNTS

NOVEMBER 23, 2020

A recent report found that the financial sector is expected to see consumer churn nearly double by 2022 as customers switch banks to access no-fee accounts and higher rates on money market accounts and CDs. Careful With That Data, But Use It.

Study 140

Study Data Course Community 140

NCR

MARCH 22, 2017

And, according to one recent study, three-quarters of millennial small business owners are in the start-up or growth phase of the business lifecycle, which means they’re currently in the most formative period of their careers as entrepreneurs. As the first true digital natives, millennials don’t separate their online and offline lives.

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

JUNE 29, 2020

Consumers are leaning heavily on digital banking tools during the pandemic, and studies suggest that they will continue to do so in its wake. Fifty-seven percent of consumers now prefer internet banking solutions, compared to the 49 percent who said the same prior to the pandemic.

Mobile 174

Mobile Digital Banking System Innovation 174

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

PYMNTS

DECEMBER 14, 2020

“[Circumstances] have underscored the singular importance of artificial intelligence (AI) in managing credit risk as well as supporting other bank operations. Better credit management is just one benefit AI can confer to banks, however,” per the Playbook.

Fraud 218

Fraud System Digital Banking Data 218