PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

Gonzobanker

APRIL 11, 2023

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. Run these experiments.

Digital Banking 148

Digital Banking social media System Customer Experience 148

PYMNTS

OCTOBER 8, 2020

As cloud technologies emerge to help financial institutions (FIs) drive digital innovation, Finastra has introduced its Fusion Payments To Go offering for small and medium-sized banks. In addition, Monese adopted Thought Machine’s cloud banking platform. Monese Adopts Thought Machine’s Cloud Banking Platform.

Innovation 301

Innovation Technology Fintech Payments 301

PYMNTS

JUNE 19, 2020

In an effort to provide complete management of foreign exchange risk, financial solutions provider Profile Software rolled out its Acumen net eFX offering. It can fully accommodate rapid business expansion and future needs for competitive Treasury management operations.”.

Risk Management 160

Risk Management Software Tools Management 160

PYMNTS

MARCH 17, 2020

One , a new digital banking service in the U.S., The digital banking service is the brainchild of Bill Harris, former CEO of Intuit, founding CEO of PayPal and founder and previous CEO of Personal Capital; as well as Brian Hamilton, who co-founded PushPoint and was founding CEO of Azlo.

Digital Banking 130

Digital Banking Capital Innovation System 130

PYMNTS

SEPTEMBER 16, 2020

Cloud enterprise resource planning (ERP) company Acumatica has rolled out its Acumatica Advanced Expense Management and Electronic Bank Feeds for its Acumatica Cloud ERP solution, which will increase automation and electronic banking, according to a press release.

Tools 190

Tools Management Cards Resources 190

PYMNTS

APRIL 28, 2020

Brattleboro Savings & Loan (BS&L) has chosen NCR Corporation , a global enterprise technology provider for the financial industry, to provide customers with an improved digital banking experience, the companies announced Tuesday (April 28) in a press release.

Digital Banking 142

Digital Banking Vermont Atlanta US 142

PYMNTS

NOVEMBER 23, 2020

For purposes of this analogy, the “basement” into which bad mice are creeping is most likely your legacy payroll/expense management software and its possibly compromised connections. While technological advancements have revolutionized many aspects of operations, payroll and expense management are not [among] them.

System 165

System Management Tools Cards 165

PYMNTS

NOVEMBER 8, 2019

Bottomline Technologies reported fiscal first-quarter results that showed continued traction in areas of digital banking and accounts payable (AP) technologies. Management also noted that digital banking subscription revenue growth slightly outpaced the top line at 17 percent, where subscription revenues were $18.4

Digital Banking 108

Digital Banking Risk Management Conference Technology 108

PYMNTS

NOVEMBER 20, 2020

Studies have shown that CUs must personalize their in-branch and digital offerings with products and services tailored to individual members’ needs to stay competitive. Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

OCTOBER 21, 2020

Interra signed a multi-year agreement with Lumin Digital and anticipates it will be on the platform by May 2021. “We We chose Lumin Digital because of their new and fresh approach to how internet banking is handled through their innovative cloud-native technology,” said Amy Sink , chief executive officer, Interra.

Digital Banking 150

Digital Banking San Francisco Indiana Analytics 150

PYMNTS

DECEMBER 30, 2019

Singtel and Grab are looking to consolidate their powers to create a new digital bank for the people of Singapore, they announced in a press release. Reuben Lai, Senior Managing Director with Grab Financial Group, said the core of their mission has always been to “solve everyday challenges and unlock economic potential” in the region.

Digital Banking 134

Digital Banking Groups Online Regional 134

PYMNTS

AUGUST 4, 2020

The writing has been on the wall: PYMNTS research has found that though most people are satisfied with their in-place relationships with banks, only about 40 percent of people would be “extremely” or “very” likely to bring their banking relationships to Big Tech or FinTechs. 4, behind PayPal, Amazon and Walmart.

Google 298

Google Digital Banking Course Branding 298

Jack Henry

SEPTEMBER 11, 2023

I grew up in a small town before regional or national banks were common (or even allowed). Banking was synonymous with community, and walking through the doors of my local branch to deposit my paper route earnings meant conversations with tellers and managers that I’d known – quite literally – my entire life.

Digital Banking 109

Digital Banking Regional Community National 109

PYMNTS

SEPTEMBER 12, 2019

The bank said in a press release this week that it is collaborating with Kantox , a foreign exchange technology firm, in a deal that will allow BNP Paribas to offer its own corporate customers Kantox’s Dynamic Hedging tool. FX is much more about deciding how you want to manage risk, than executing transactions,” Gelis said.

Management 162

Management Tools Regional Policies 162

Independent Banker

NOVEMBER 30, 2022

And yet, some industry experts have observed that AI is not yet being used to its full advantage in vendor management—one of the thornier problems that community banks are wrestling with today. If a community bank has just a handful of vendors, managing those vendors is fairly straightforward. Improving communications.

Management 91

Management Community Bank Community Data 91

FICO

JANUARY 11, 2022

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Digital Lift-and-Shift Is Not a Digital Banking Strategy. Respect the data.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

PYMNTS

NOVEMBER 23, 2018

In banking and payments architecture, especially in the digital realm, a corollary might be “form and function co-exist, and should be flexible enough to change rather quickly.”. Kennedy stated that 86 400 will exist, effectively, as a white-label offering to Cuscal clients, allowing for the emergence of Open Banking.

Digital Banking 134

Digital Banking Mobile Data Marketing 134

PYMNTS

APRIL 23, 2020

Banks looking to meet customers’ standards must have a holistic view of the digital experience and consider all aspects of their operations rather than prioritizing one over another, according to KeyBank Executive Vice President and Head of Digital Banking Jamie Warder. “We Adapting to Social Distancing .

System 226

System Digital Banking Guidelines Online 226

PYMNTS

APRIL 30, 2019

Cross River Bank, a company that provides banking services for FinTechs, has partnered with payments processor and tech provider RS2 Software to provide an improved payment and digital banking experience for its customers, the companies announced. RS2 builds payment solutions for upwards of 14 million merchants.

Digital Banking 179

Digital Banking Payments Software Fintech 179

PYMNTS

NOVEMBER 9, 2018

Bottomline Technologies posted fiscal first quarter results that showed subscription and transaction revenue growth of double digits as management pointed to opportunities and gains in the B2B payments space. All told then, subscription and transaction revenues — primarily across the company’s cloud platforms — were $69.8

Technology 171

Technology Report Conference Management 171

PYMNTS

JUNE 25, 2019

Community financial institution (FI) Cross River Bank is acquiring Seed , a small business (SMB) digital banking company, reports in Reuters said on Monday (June 24). Cross River Bank has partnered with a range of FinTech startups since its 2008 launch, including collaborations with Stripe , Coinbase and Affirm , reports said.

Community Bank 116

Community Bank Community Digital Banking FDIC 116

PYMNTS

MARCH 22, 2018

But even as more consumers use mobile and online banking apps than ever before, they are frustrated by the experience when they log on, and still prefer visiting a bank branch for more involved transactions. . Around the Digital Banking World. It’s an ambitious plan, as the U.K. billion in investment last year. .

Digital Banking 152

Digital Banking Report Mobile Online 152

PYMNTS

NOVEMBER 4, 2019

PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. The company will leverage Lean Industries’ AdjustmentHub and NetworkHub solutions to manage dispute services. “As billion transactions annually.

Industry 101

Industry Management United States Risk Management 101

Banking Exchange

JULY 19, 2021

Technology and Covid-19 propel push towards cashless society according to new market study Technology Tech Management Feature3 The Economy Feature Digital.

Marketing 103

Marketing Digital Banking Study Technology 103

PYMNTS

DECEMBER 17, 2019

Headlines are filled with reports of service outages and data breaches , and both banks and consumers are contending with rising fraud concerns as digital banking takes off. Fraud threatens everyone, yet customers rely on their banks for protection. The Technology Gap That Fosters Fraudsters.

Technology 142

Technology Fraud Data Security 142

PYMNTS

MAY 28, 2019

There will always be teenagers, after all, and they have significant power and influence, along with a native mastery of mobile and other associated technologies. According to a report on Tuesday (May 28), a France-based “digital banking startup aimed at teenagers” called Pixpay has raised nearly $3.5. Banking App.

Digital Banking 139

Digital Banking Google Mobile Groups 139

PYMNTS

JULY 31, 2020

We have deep dives into cloud technology for financial institutions (FIs), debit cards and a potential credit card default crisis. Richard Davies is leaving his position as chief executive of Revolut , the digital banking company, one year after coming aboard. Synchrony CEO Warns Of US Credit Card Default Crisis.

Cards 142

Cards Technology Apple Digital Banking 142

Banking Exchange

APRIL 26, 2021

The pandemic greatly accelerated the technology shift as customers were largely unable or not willing to visit branches in-person The Economy Technology Duties Security Tech Management Mobile Online Operational Risk Feature3 Feature.

Security 117

Security Digital Banking Mobile Operations 117

PYMNTS

NOVEMBER 19, 2019

The Monetary Authority of Singapore is offering as many as five digital banking permits to non-banks to boost competition. China is offering up to two licenses for a full digital bank, which can serve all customers and require S$1.5 billion ($1.1 billion) in capital and local control.

Digital Banking 101

Digital Banking Capital Taxes Groups 101

PYMNTS

MAY 31, 2019

The chief operating officer of Goldman Sachs said the bank is working on a digital money management tool in an attempt to attract more customers from Main Street, according to a report by Reuters. “We Management is targeting growth in the U.S. In terms of technology spend, the company has spent around $1.1

Management 162

Management New York Tools Conference 162

PYMNTS

OCTOBER 11, 2018

Europe’s largest banks have landed in the hot seat, thanks to a recent Fortytwo Data report that found 90 percent had been sanctioned for money laundering activities. Now, a new report is shining a spotlight on European banks’ lackluster performance in another area: small business (SMB) services. In the U.K.

Digital Banking 172

Digital Banking Survey Online Report 172

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

FICO

JANUARY 25, 2021

Customer identity management is a term that is subject to a number of definitions. The goal of CIM is to meet regulatory rules and legislation, prevent fraud and financial crime, and manage risk—all while making it simple for customers to transact. Customer identity management operates today in an unpredictable environment.

Management 98

Management Fraud Customer Experience Compliance 98

PYMNTS

JANUARY 15, 2021

The remaining $2 billion that was released came from the bank’s wholesale operations. That activity ties in with the near-term uncertainty of the economic landscape, said management on the call. Beyond the trading revenues – which, as would be expected in a volatile stock market environment, were up double digits.

Management 151

Management Mobile Conference Lending 151

Bobsguide

MAY 25, 2022

London — May 16, 2022 — Mindtree , a global technology services and digital transformation company, and Finastra , a leading financial technology provider, today announced a partnership to bring Finastra’s Fusion Payments To Go payments technology to banks in the Nordics, the UK and Ireland, as a managed service.

Management 113

Management Payments Innovation Technology 113

PYMNTS

SEPTEMBER 11, 2019

Anglo-Gulf Trade Bank (AGTB) was awarded the first digital banking license and Category 1 status from the Financial Services Regulatory Authority (FSRA) of Abu Dhabi Global Market (ADGM), Islamic Business & Finance reported on Wednesday (Sept.

Digital Banking 109

Digital Banking Marketing Innovation Regional 109