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Fintech Unfiltered: Inside HSBC Bank USA’s Lofty Innovation Strategy for 2018 [Podcast]

Bank Innovation

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. The bank […]. operations.

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Jack Ma’s Ant Financial joins Singapore digital banking race

Bank Innovation

Billionaire Jack Ma’s Ant Financial has applied for a digital banking license in Singapore, as China’s largest online financial platform steps up efforts to expand outside the mainland. We look […].

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What Legacy FIs Miss About The Need For Cloud-Based Infrastructure

PYMNTS

Allowing customers uninterrupted access to their online financial accounts and processing digital payments quickly is critical during this time as brick-and-mortar branches are either closed or on limited hours. Challenger banks are continuing to employ cloud technologies as legacy financial entities take their own steps forward.

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Why Bunq Banks On The Cloud For An Innovative Edge

PYMNTS

Customer satisfaction is critical in any industry, and that typically means providing convenient access to digital tools. Losing customers can be as easy as experiencing one too many online glitches, however, which can drive clients into the competition’s arms. The third benefit is becoming critical to the evolving banking industry.

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Midwest BankCentre incorporates new tech with success of digital offshoot

Bank Innovation

Rising Bank, the digital offshoot of St. With the success of the stand-alone digital bank, which launched in January 2019, Midwest BankCentre is now incorporating new technologies into its traditional online banking. Rising Bank] is helping us learn to do business in this digital space,” […].

St. Louis 259
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Deep Dive: How CUs Are Rethinking Their Credit Solutions During The Pandemic

PYMNTS

Credit unions of various sizes were eager to roll out credit card innovation plans before the COVID-19 pandemic’s onset. These expectations also drove CU executives’ innovation agendas, with 91 percent voicing serious interest in developing card product innovations. Credit Innovation Planning Reset .

San Diego 141
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How A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans

PYMNTS

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.