Abrigo

FEBRUARY 8, 2024

As financial transactions become increasingly digital, consumers and businesses must be equipped with the knowledge to navigate day-to-day business securely. At the same time, it is important not to deter clients from using digital banking methods for daily transactions. Clients should also be wary of social media scams.

Fraud 195

Fraud Resources social media Software 195

Gonzobanker

AUGUST 17, 2022

Thankfully, there was still a smartphone and social media to commiserate. Digital Engagement Had Great Attendance and Extracurriculars. Digital banking provider Alkami acquired data analysis and marketing campaign management provider Segmint Digital banking and payments provider Bottomline was acquired by Thoma Bravo for $2.6B.

Fintech 184

Fintech Lending Software Compliance 184

Accenture

OCTOBER 3, 2017

Of course, some of this investment came from banks. But much of it originated from the group of voracious digital competitors circling banks’ traditional territory. The drive towards open banking gives them a direct line into a potentially lucrative market. That’s no surprise. So why not? Thanks for reading. [1]

social media 151

social media Millennials Online Fraud 151

PYMNTS

OCTOBER 22, 2018

Conversational platforms are becoming the new digital banking user interface,” noted the release. “As As consumers spend more time on messaging apps, IoT devices and social media, they require similar solutions from their financial institutions.”.

Cards 129

Cards social media Mobile Management 129

Independent Banker

AUGUST 31, 2022

So how do social payments fit in community banks’ long-term future? Social payments have taken today’s digital environment by storm. A recent Mercator Advisory Group survey found that 69% of respondents have used PayPal in the past year, and a full 10% reported using Facebook Pay. By Colleen Morrison.

Capital 94

Capital Payments social media Community Bank 94

South State Correspondent

APRIL 3, 2023

While there have always been problems in banks’ asset-liability models (ALM) and liquidity stress test models, the current environment exacerbates this problem. As a result, most banks are overestimating their liability sensitivity and, thus, their deposit value.

social media 195

social media Community Bank Analysis Training 195

PYMNTS

MAY 25, 2020

The rise in financial crime during the COVID-19 pandemic stems from several factors, the first of which is the unprecedented volume of customers digitally accessing their banks instead of visiting bank branches. Several banks in the U.K. One bank in the U.K. One bank in the U.K.

Fraud 167

Fraud social media Security Guidelines 167

PYMNTS

OCTOBER 19, 2016

Around the Digital Banking world. As smartphones become a more crucial part of consumers’ financial lives, companies around the digital banking space recently rolled out improvements or upgrades to the security and financial features to their mobile apps. About The Tracker.

Regulation 100

Regulation Cards Digital Banking social media 100

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. banks, the banking industry was found to be lacking. Automotive dealers (570) and property managers (558) fared best of all.

Retail 103

Retail Study Online Mobile 103

Gonzobanker

DECEMBER 14, 2023

Honorable Mentions – while this was a quiet year for M&A, we tip our hat to Atlantic Union’s acquisition of American National Bank and Eastern Bank’s acquisition of Cambridge Bank. Merger of Equals Deal of the Year (Bank) – Burke & Herbert Financial Services Corp. and Summit Financial Group, Inc.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

APRIL 3, 2019

When done right, this can result in visual delivery roadmaps with milestones, and internal champions and working groups that bring needed attention to progress. According to Cornerstone Advisors research , digital account opening is the leading technology being replaced right now.

social media 99

social media Exercises Millennials Training 99

Fintech Labs Insights

JULY 28, 2016

Digital banking pioneer Fidor Bank has been acquired by Groupe BPCE of France. Terms were not disclosed, and Fidor Bank founder and CEO Matthias Kröner will remain with the company. ” Kröner, whose bank expanded to the U.K. ” Kröner, whose bank expanded to the U.K.

Groups 12

Groups social media New York Digital Banking 12

PYMNTS

APRIL 20, 2017

Market entrants are looking to disrupt across a range of segments of the banking industry, but SME finance has become a popular target for these innovators. It seems that every few weeks another FinTech is seeking a banking license in the U.K. most KYC for challenger banks is handled by scanned ID documents,” explained Mohan. “In

Compliance 110

Compliance Innovation social media Lending 110

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. To succeed tomorrow, banks need a change in thinking today.

social media 79

social media Analytics Innovation Big Data 79

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. To succeed tomorrow, banks need a change in thinking today.

social media 70

social media Analytics Innovation Big Data 70

Insights on Business

JANUARY 22, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. To succeed tomorrow, banks need a change in thinking today.

social media 70

social media Analytics Innovation Big Data 70

Gonzobanker

DECEMBER 22, 2020

Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. This group deserves an extra spike of something in their holiday egg nog. There have been many come-and-go digital banks. The Agile Award for Rapid Tech Deployment Goes to every vendor, bank I.T.

Idaho 172

Idaho Community Industry Strategy 172

Insights on Business

JANUARY 21, 2016

Digital forces are transforming industries beyond recognition. Big data, mobility, social media and cloud computing are changing the way people live, work and think – and forcing banks to develop new strategies to meet ever-shifting customer expectations. This is the time of the next generation bank.

social media 70

social media Analytics Innovation Big Data 70

Celent Banking

DECEMBER 15, 2015

For those unfamiliar, mBank is a Polish direct bank brand established by BRE Bank in 2000 as one of the first of its kind in the country. Thanks to the mBank’s business achievements and potential of the brand as first and the biggest internet bank in Poland, BRE Bank Group decided in 2013 to change company name to mBank.

Branding 100

Branding Retail social media Video 100

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Telephone is the most frequent servicing channel customers use to resolve problems.

Customer Experience 71

Customer Experience Retail San Diego Study 71

Insights on Business

JANUARY 28, 2019

Backbase is the leading solution provider in digital banking and a strategic alliance partner of IBM. Together, IBM and Backbase have helped many banks around the world transform to become more agile, more digital and more customer-centric. –> Explore IBM Banking and Financial Markets Solutions.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

CB Insights

NOVEMBER 5, 2019

The first is the financial affiliate of Chinese e-commerce giant Alibaba Group , Ant Financial , valued at $150B. While Tencent groups the results of the division with business services (cloud and B2B services), fintech is now driving growth at the social media and gaming giant.

Fintech 51

Fintech social media Analysis Marketing 51

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.” General Sessions.

Chicago 97

Chicago Retail Branch Design Training 97

PYMNTS

AUGUST 4, 2017

Silly uses — and the social media logging of them — soon became the thing for which QR codes became best known. And, he noted, as different markets have different needs, they pursue the transformation into digitizing cash along different paths. No one’s going to be happy about this one.

Payments 124

Payments Mobile United States Technology 124

PYMNTS

OCTOBER 29, 2018

Not only do consumers want to keep their money in the bank, but they also want innovative mobile and digital banking solutions from them that make it easier to access and manage their money. Online and digital banking is an innovation enjoyed by many consumers, as is P2P payments.

Payments 196

Payments Google Apple Innovation 196

Insights on Business

FEBRUARY 10, 2019

9:30 AM – 10:10 AM | Session ID: 6925A and 7504B Digitizing the Flow of Goods, Information and Money with Blockchain. 10:30 AM – 11:10 AM | Session ID: 4305 | Next: A New Digital Bank Needs a New Customer Service Experience. Get social. IBM Think LinkedIn Group. Tuesday, February 12. IBMFintech Twitter.

San Francisco 79

San Francisco blockchain Conference Video 79

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). Telephone is the most frequent servicing channel customers use to resolve problems.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JULY 29, 2016

There are digital banks popping up just to woo them. Traditional banks are adapting services to attract more of them. In fact, if you added the population of China (#1) to the entire population of the United States (#3), Facebook users would still outnumber the group. Context + commerce = sizzle. Millennials.

Apple 100

Apple Millennials Mobile Fintech 100

Independent Banker

DECEMBER 31, 2022

West: We have a major initiative to significantly improve our digital delivery system. On the heels of that, we’re going to build a new digital banking platform and data warehouse. It’s a major undertaking for a bank of our size. We’re about to launch our loan automation, which will be our 2023 project.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Fintech Labs Insights

JANUARY 15, 2016

.” He added that imaginBank would “secure greater loyalty” among the 18-to-35-year-old bank customer, as well as boost new customer acquisition. And one in every three Spanish millennials is a customer of their bank. In addition to being mobile-only, imaginBank is social media friendly, as well.

Millennials 12

Millennials Mobile social media ATM 12

Gonzobanker

MARCH 9, 2016

Between the dominant national banks in America and the hundreds of fintech startups aimed at disrupting our industry, there lies a group of resilient mid-size financial institutions. Accenture has urged banks to embrace an “outside-in strategy to reinvent customer experience in the age of digital banking.”

National 60

National Innovation San Francisco Industry 60

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. They record automatically on digital channels.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

JUNE 17, 2020

For example, Hims & Hers has rolled out free anonymized group therapy sessions — which will eventually cost $15 each — to help users cope with the stress of the pandemic. Understanding the need to meet consumers where they are, many retailers have embraced chatbots as part of broader social media engagement strategies.

Industry 101

Industry Technology Online Video 101

Gonzobanker

DECEMBER 22, 2015

Jill Castilla, CEO of Citizens Bank of Edmond, Okla. This year, the award is less about advancing “your career” as it is about advancing “your bank.” No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond).

Community Bank 60

Community Bank Apple Community Technology 60

William Mills

MAY 9, 2018

How they describe their product/innovation: Fiserv integrates Samsung SDS biometric authentication and collaboration solutions into its award-winning Commercial Center: Security (CC:S) for a more secure and convenient digital banking experience. Showing their platform for PFM. I like their web-based UI. Nice this is a cool dashboard.

Security 40

Security Samsung Strategy San Jose 40