PYMNTS

MARCH 12, 2019

Digital banking customers of today aren’t looking for the bank with the newest features — they’re looking for the bank that can keep their data safe. Any security mishap can send customers to one of the other digital banking apps that are ready and waiting for them. Around the Digital Banking World.

Digital Banking 209

Digital Banking Fraud United States Security 209

PYMNTS

MARCH 13, 2017

As banking becomes more digital, more financial institutions are turning to technological solutions to bring more customers on board. Several banks are rolling out banking solutions that are specifically focused on winning over millennial customers as they come of age and join the marketplace as adults. In the U.K.,

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. For Bank of the West, this has meant trying to get in front of expectations rather than perpetually attempting to catch up.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

FICO

AUGUST 19, 2022

Tackling the Fintech Threat: A Guide for Banks and Credit Unions. What financial institutions need to compete with fintech threat disrupters. As FinTech funding rises to new record levels – $131.5 According to a 2022 report by Cornerstone Advisors , the percentage of Gen Z, Millennial, and Gen X consumers in the U.S.

Fintech 52

Fintech Millennials Lending Tools 52

PYMNTS

JUNE 21, 2017

Several banks and financial companies are recognizing the importance of keeping consumers informed and are rolling out solutions to empower users to make well-informed choices. Banks and FinTechs rolled out several new services in recent weeks with the goal of enabling banking consumers to take smarter steps when managing their money.

Report 131

Report Digital Banking Millennials Fraud 131

PYMNTS

APRIL 18, 2017

From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The April PYMNTS Digital Banking Tracker™ looks at the various ways technology is changing the digital banking landscape.

Report 110

Report Digital Banking Tools Technology 110

PYMNTS

FEBRUARY 20, 2019

While they were once seen as novelties, challenger banking institutions are further encroaching into traditional banks’ territory, adding new responsibilities and products to their portfolios, such as lending. News From the Digital Banking Landscape. In the U.K., About the Tracker.

Digital Banking 155

Digital Banking Millennials America Lending 155

PYMNTS

JUNE 27, 2019

Fraudsters are finding new ways to slip past technological defenses, which leaves banks constantly upgrading the tools used to keep them out. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities. Around the Digital Banking World.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

PYMNTS

AUGUST 21, 2020

In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. In the past 90 days, Lesher said, 51 percent of new accounts have been opened at megabanks, 18 percent at digital banks, 15 percent at regional banks and just 10 percent at credit unions and community banks.

Cards 224

Cards Mobile Community Bank Community 224

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. What can financial institutions learn from TikTok?

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

SEPTEMBER 24, 2019

Digital banks , for one, are teaming up with technology providers to accelerate settlement times for payments collected at the point-of-sale (POS). Legacy banks are similarly at work, with one major FI seeking to beat out FinTech competition by offering same-day access to credit card deposits.

Mobile 246

Mobile Payments Apple Millennials 246

PYMNTS

JULY 1, 2020

The details are offered in Building a Better App: Banks and the Innovation Imperative Report , a collaboration between PYMNTS and Ondot Systems, the Silicon Valley-based FinTech. The rate rises to 60 percent among bridge millennials, those between the ages of 30 and 40. . The results?

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

JUNE 22, 2017

New digital banking solutions are creating new options for these citizens to make a difference in the world through their consumer purchases. The Right Tool for Millennial Shoppers? The good news for companies is millennials already understand the role businesses can play in making a difference in the world.

Millennials 117

Millennials Digital Banking Survey Tools 117

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Mobile Cards: Make or Break?

Mobile 153

Mobile Cards social media Survey 153

The Financial Brand

AUGUST 31, 2016

With more Millennials going cashless, paperless and branchless, financial institutions must master marketing fintech tools to them.

Millennials 20

Millennials Marketing Digital Banking Tools 20

NCR

APRIL 16, 2018

.” As brands seek to build up and maintain a loyal customer base in this congested region, one goal that could prove to be more significant than any other (at least as far as customer experience is concerned) is getting digital banking right. Digital demands. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

MAY 29, 2020

FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Consumers expect secure and fast access to digital tools.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JANUARY 29, 2020

Their traditional banking rivals are now supplemented by young, agile FinTechs that advertise the most advanced technology and much greater efficiency than their legacy counterparts, meaning that CUs must lean into their strengths to get ahead. Credit unions (CUs) face fierce competition in the financial industry. There’s No “I” in CU.

St. Louis 130

St. Louis Missouri Survey Kansas 130

The Financial Brand

JULY 1, 2020

If not offered the right digital tools, Millennials and Gen Z will put the funds in fintechs that compete with banks and credit unions. The post Financial Institutions at Risk of Losing Out in Coming Wealth Transfer appeared first on The Financial Brand.

Millennials 38

Millennials Tools Branding Fintech 38

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

APRIL 2, 2018

Consumers demand easy, digital banking, but this pressure for banks to deliver is also coming from corporate clients. Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens.

blockchain 171

blockchain Lending User Experience Mobile 171

Gonzobanker

APRIL 3, 2019

It’s not a “Millennial thing.” According to Cornerstone Advisors research , digital account opening is the leading technology being replaced right now. About one-third of community banks are planning to add or replace this technology. Consider fintech partnerships that offer digital delivery.

social media 106

social media Exercises Millennials Training 106

CB Insights

NOVEMBER 5, 2019

There are just two China-based fintech businesses valued at over $100B in the world. The second, conceivably, is Tencent’s fintech business. In May 2019, Barclays released a note estimating the value of Tencent’s fintech business at $123B, or close to a third of the company’s total market cap.

Fintech 51

Fintech social media Analysis Marketing 51

Gonzobanker

OCTOBER 5, 2022

In addition, about three in 10 respondents said reporting lost or stolen cards, cardless ATM access, turning debit and credit cards on or off, and person-to-person (P2P) payments were features that would lead them to be “extremely likely” to switch banks. Banks strive to become consumers’ “primary” bank. SOURCE: S&P GLOBAL.

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

In addition, about three in 10 respondents said reporting lost or stolen cards, cardless ATM access, turning debit and credit cards on or off, and person-to-person (P2P) payments were features that would lead them to be “extremely likely” to switch banks. Banks strive to become consumers’ “primary” bank. SOURCE: S&P GLOBAL.

Survey 78

Survey Mobile ATM Cards 78

CB Insights

DECEMBER 10, 2020

Bank of America, for one, saw profits drop 16% year-over-year (YoY) in Q3’20 to $4.9B. The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. First name. Company Name.

America 101

America Lending Cards San Francisco 101

PYMNTS

MARCH 2, 2020

Big Tech, FinTech and neo-banks are increasingly there to lap up the opportunities innovation is presenting to offer an alternative path to financial services. Among bridge millennials, Americans biggest earning and spending demographic, the figure jumps to 41 percent. Emerging Entry Points.

Innovation 222

Innovation Data System Mobile 222

PYMNTS

NOVEMBER 16, 2016

Banks’ shortcomings when servicing small business clients have become an engine behind the FinTech boom. Alternative lenders, for instance, largely emerged as a response to banks retreating from the SME lending market. Kriplani pointed to a very basic banking solution to illustrate this point. Promoting Progress.

Meeting 100

Meeting Fintech Tools Payments 100

American Banker

JUNE 24, 2016

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

Digital Strategies 53

Digital Strategies Strategy Millennials Tools 53

Insights on Business

FEBRUARY 27, 2019

We moved from telephone banking to online or internet banking. It is hard to remember how we managed with the rudimentary tools of ten years ago; so turn on your imagination and wonder what banking will be like ten years from now. How should banks prepare for the digital future?

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

CB Insights

OCTOBER 10, 2018

What these startups share is the goal of creating customer-centric banking products that target underserved individuals and businesses. DOWNLOAD THE 61-PAGE consumer banking REPORT. See which startups are helping JPMorgan, Bank of America, and Citi build the digital banking platforms of the future.

Retail 78

Retail Cards Millennials Mobile 78

Gonzobanker

JULY 27, 2018

Ask four different industry experts how satisfied bank customers are with their delivery options and you’ll likely get four completely different answers. Power 2018 survey revelation was that 71% of millennials use a branch an average of 11 times a year. It will be no different with digital delivery. Recent examples: The J.D.

Study 85

Study Survey Millennials Online 85

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. CaixaBank CEO Gonzalo Gortázar said the new mobile-only bank was part of a “commitment to providing new services that perfectly complement the more traditional banking model.” CaixaBank serves 2.9

Millennials 12

Millennials Mobile social media ATM 12

PYMNTS

DECEMBER 15, 2017

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.

Millennials 134

Millennials Management Cards Security 134

PYMNTS

MAY 30, 2016

Consumers are moving to the Web to do their shopping, and the tool of choice that they are using is their mobile phone (or tablet). Digital Banking. The 411 On The Digital Banking Evolution. Digital Identity. may be unable to participate in the banking system and all it has to offer.

Trends 100

Trends Retail Fraud Mobile 100

Fintech Labs Insights

JANUARY 18, 2016

App Annie garnered $63 million for its mobile analytics and development tools. million to its digital banking platform. Year-to-date fintech companies have raised $450 million in new equity, 67% more than the $270 million raised in the first half of January 2015. Startup digital bank. SaaS banking platform.

Company 12

Company New York City Fintech San Francisco 12

CB Insights

JUNE 3, 2020

Mirroring other sectors, fintech activity and investment has been muted through the first five months of 2020. At the same time, the story for fintech is more nuanced. In this brief, we look at the short-term and long-term effects of Covid-19 on five parts of the fintech ecosystem: Payments. Banking & Lending.

Lending 75

Lending Capital Online Marketing 75