PYMNTS

JUNE 1, 2020

Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions. One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks.

Digital Banking 136

Digital Banking Delaware Tools Mobile 136

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. The results are based on insights from 102 credit union decision-makers, and highlight how CUs that focus on data analytics are more likely to pursue innovations than those that do not. For example, 91.7

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. However, CUs are not the only financial institutions (FIs) looking to offer digital banking innovations to their members.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

FEBRUARY 26, 2020

Digital banking provider Bankjoy and financial literacy education app Zogo are partnering to that end by shifting CU offerings to focus less on sales and more on financial education, which Generation Z customers tend to value more. For more on these and other CU news items, download this month’s Tracker.

Nevada 192

Nevada Security Innovation Data 192

PYMNTS

APRIL 19, 2017

Whether it’s health care, banking or social services, virtual avatars could be on the cusp of changing the way people interact with institutions like hospitals and banks — of course, with some Hollywood panache. . TO DOWNLOAD THE APRIL EDITION OF THE PYMNTS DIGITAL BANKING TRACKER™, CLICK THE BUTTON BELOW. . .

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

MAY 20, 2020

COVID-19 has forced many CUs to limit their brick-and-mortar hours of operation or close their branches completely, leaving CU members to rely primarily — and sometimes exclusively — on their CUs’ digital banking options. So, how can credit unions work to stand out from their competitors when every bank is digital-first?

Data 152

Data Digital Banking Innovation Fintech 152

PYMNTS

JANUARY 25, 2021

The banking industry is still grappling with the pandemic’s unprecedented effects, including a broad digital shift across numerous sectors. This increased digital engagement can create challenges, however, as it opens up new avenues for fraud in addition to making transactions more convenient for customers.

Fraud 235

Fraud Digital Banking Missouri Trends 235

PYMNTS

APRIL 21, 2016

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. Should they fold digital banking services into their existing traditional brick-and-mortar accounts, or spin them off into stand-alone, digital-only entities? Why spin out?

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

DECEMBER 16, 2019

South Korean FinTech startup Viva Republica , creator of the financial services platform Toss, was granted preliminary approval for a digital banking license from the Financial Services Commission of Korea , a Monday (Dec. Toss Bank will become South Korea’s third digital bank operating without a physical location.

Fintech 131

Fintech Online Digital Banking System 131

PYMNTS

DECEMBER 28, 2020

Many CUs have since leaned into these efforts with digital innovations aimed at a range of issues, such as tackling fraud or enhancing members’ remote banking access. Houston-based First Service Credit Union has selected a third-party provider’s digital banking suite to enhance its members’ online access to financial services.

North Carolina 197

North Carolina Houston Fraud Innovation 197

Abrigo

DECEMBER 17, 2021

DOWNLOAD WHITEPAPER . Takeaway 1 Having a cohesive vision from the top down is critical to a culture of innovation and the successful adoption of new software. . It’s great that more financial institutions are welcoming technological innovations, but banks and credit unions must consider the long-term impact of their partnerships.

Fintech 195

Fintech How To Innovation System 195

PYMNTS

JANUARY 26, 2021

As we look to 2021, there are a number of key drivers reshaping how credit unions operate and best meet the needs of their members, with digital solutions and innovations at the forefront of these expectations.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. contact-form-7].

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

MAY 28, 2020

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

Community Bank 176

Community Bank Community Security Digital Banking 176

PYMNTS

JUNE 30, 2020

Credit union (CU) members are traditionally loyal, but the accelerated shift to digital banking amid the pandemic has led a growing number to consider other banking options. The Credit Union Innovation Playbook: Loyalty Innovation Edition revealed that 49.1 Developments From the CU Space.

Report 133

Report Innovation Florida Cards 133

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. What is changing are the card habits of demographic groups.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

FEBRUARY 21, 2018

In the February edition of the Digital Banking Tracker , a Feedzai Collaboration, PYMNTS explores the latest developments surrounding AI and machine learning in the financial services space. Around the Digital Banking world. TO DOWNLOAD THE FEBRUARY EDITION OF THE DIGITAL BANKING TRACKER , FILL OUT THE FORM BELOW. .

Digital Banking 163

Digital Banking Fintech Software Operations 163

PYMNTS

JULY 14, 2020

Convincing consumers to designate precious space on their mobile phones to download yet another app can be a tough sell these days. percent would be very or extremely interested in downloading a prototypical “better app,” as would 51.5 Among the former group, 46.3 percent of the latter.

Cards 197

Cards Mobile Groups Survey 197

PYMNTS

MAY 16, 2018

From artificial intelligence to blockchain to new mobile app features and offerings, banks and financial institutions are investing more in innovations to give customers a better experience and gain an edge over their competition. Around the Digital Banking World . Building a Responsible AI Roadmap. contact-form-7]. .

Trends 118

Trends Digital Banking Mobile blockchain 118

PYMNTS

JANUARY 18, 2017

2017 could have some big changes in store for digital banking. As the calendar turned to January, banks rolled out new ways for both commercial and corporate banking clients to conduct business by tapping the potential of several new financial innovations. Notable news from the Digital Banking space.

Data 100

Data social media Report Community Bank 100

PYMNTS

SEPTEMBER 28, 2020

The Hong Kong Monetary Authority (HKMA) approved Ant Bank’s application for a virtual banking license. Now, users can download the bank’s mobile app to establish personal bank accounts in as little as three minutes, according to the report. It was one of eight such recipients, the report stated.

Groups 272

Groups Fintech Mobile Report 272

PYMNTS

MAY 12, 2020

percent of national banks, versus 77.5 percent of local and regional banks, according to respondents. Overall, national banks offer 6.9 separate app features on average, while digital banks offer seven and local and regional offer 6.6. Another popular feature — reporting cards lost or stolen — is offered by 86.2

Regional 241

Regional National Cards Mobile 241

CB Insights

SEPTEMBER 10, 2020

Our recent webinar — The State of Fintech Q2 2020: Funding Rebound Reveals the Next Leg of Fintech Innovation — highlighted key fintech trends and deals from the second quarter of 2020, including the rise of embedded fintech applications and demand for digital banking services. Free Download: State of Fintech q2’20.

Fintech 46

Fintech Innovation Lending Regional 46

PYMNTS

MARCH 13, 2017

The March Digital Banking Tracker™ highlights the ways several banks are investing in technology and innovation to bring consumers more efficient banking solutions. . News from the World of Digital Banking. for the Tracker feature story. . About the Tracker.

Report 149

Report Digital Banking Millennials Tools 149

PYMNTS

DECEMBER 28, 2020

For more on these and other digital-first banking news items, download this month’s Tracker. Avidia Bank On Using Cross-Channel Outreach To Help Customers Take The Digital Leap. Many customers who prefer in-branch banking are struggling to keep up with new digital-first innovations, however.

ATM 182

ATM Meeting United States Industry 182

Chris Skinner

APRIL 30, 2018

Here are my headlines: 76% of millennials are looking for new forms of banking 40% of people in their twenties have downloaded a money management app 80% of millennials … The post The future of money (research report) appeared first on Chris Skinner's blog.

Report 280

Report Millennials Management Digital Banking 280

PYMNTS

MAY 17, 2017

From automation to mobile-first institutions and solutions, disruption is the new normal for the digital banking space. Financial institutions have rolled out a handful of new smartphone-first innovations for the digital banking space that are promising to bring disruption to the industry. About the Tracker.

Digital Banking 118

Digital Banking Report Mobile Tools 118

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate.

Report 114

Report Innovation Regulation National 114

PYMNTS

AUGUST 15, 2018

In response, FIs from around the space are rolling out new innovations and turning to artificial intelligence (AI) and machine learning (ML), investing $19.1 In the August edition of the Digital Banking Tracker , PYMNTS explores FIs’ latest efforts to reduce risk and protect revenues. Around The Digital Banking World.

Fraud 103

Fraud Report US Digital Banking 103

Gonzobanker

JULY 7, 2015

Yet while the demos and screen shots at events like Finovate have provided fascinating fodder regarding the future of digital banking, the FACTS show that these buzz-worthy players have had infinitesimal impact on market share. Bancorp Bank (Simple/PayPal et al) 1,495,558 4,499,959 3,004,401. billion in 2010. What’s Next?

Digital Banking 60

Digital Banking Industry Capital Strategy 60

Chris Skinner

JULY 7, 2017

I was picked as one of a few commentators to talk about what’s going on in the world and was featured in the magazine, which you can find and download here. This trend of flexible platforms and the unbundling of financial services apply even more clearly to another group of economies – the innovation economies.

America 223

America Maine Trends Innovation 223

PYMNTS

JULY 19, 2018

In the July edition of the Digital Banking Tracker , PYMNTS explores the latest AI developments from around the space and the potential AI holds for the future. Around The Digital Banking World. Meanwhile, others in the space are turning to partnerships and acquisitions to raise their innovation game.

Report 101

Report Digital Banking Fintech Community Bank 101

PYMNTS

DECEMBER 23, 2019

However, it is a quickly changing industry, thanks to digital banking. Its omnipresence is altering how members want to interact with their CUs, though regulatory and compliance issues often mean that members cannot reasonably expect the same lightning-fast interactions they might get from banks and FinTech firms. percent and 4.1

Data 131

Data Lending Michigan Regulation 131

PYMNTS

JANUARY 14, 2021

Our findings also indicate FIs that offer innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experiences, especially among younger generations like bridge millennials and millennials. One-third are very interested in using it for learning purposes, as well.

Video 224

Video social media Millennials Data 224

PYMNTS

MAY 20, 2016

This month’s Digital Banking Tracker™ cover story features an interview with Ed Metzger, Santander UK’s Head of Innovation about their early feedback from incorporating a voice assistant into their student-focused SmartBank app – and what’s next for voice technology in banking. Around the world of Digital Banking.

Digital Banking 115

Digital Banking Technology Analysis Fintech 115