PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

SEPTEMBER 24, 2019

That sentiment was underscored earlier this month when South Korea said it would delist a number of altcoins from an exchange over privacy concerns – namely, the anonymous nature of the transactions are at odds with the goals of the Financial Action Task Force (FATF), which include combating money laundering and fraud.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. For FIs, fresh data that they can’t see represents a new competitive threat.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report.

Security 133

Security Data Fraud Tools 133

PYMNTS

JULY 5, 2020

Due to the real-time factor, fraud can be mitigated, the release states. Lou Anne Alexander , chief producer officer for Early Warning Services, said the service would be innovative in its adoption of digital services.

Payments 240

Payments User Experience New York Fraud 240

PYMNTS

NOVEMBER 10, 2019

Kenya has passed a new data protection law in the hopes of attracting more foreign technology companies into the country. The law, which was approved by Kenyan President Uhuru Kenyatta last week, complies with European Union legal standards, placing restrictions on how personal user data can be handled, stored and shared.

Regulation 109

Regulation Data User Experience Training 109

PYMNTS

FEBRUARY 19, 2020

It’s not speed that’s driving corporates’ real-time payment roadmaps, however – convenience and data availability are at the top of their list of benefits. “Companies are beginning to understand the connection between payment flows and data flows,” he told Karen Webster in a recent discussion.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Fraud isn’t the only thing banks and merchants are concerned over when it comes to SCA’s upcoming deadline.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Paymode-X Invoice Automation aims to help companies automate and digitize the invoice lifecycle and reduce manual processes with “AI-powered data and image capture.” .

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

OCTOBER 2, 2018

The data is enough to spook even the hardiest of payment professionals. In the latest Data Drivers, David Divitt, vice president of financial crime products at Vocalink , told PYMNTS’ Karen Webster that there’s some light at the end of the tunnel when it comes to battling the bad guys. Relationships Preyed Upon.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

SEPTEMBER 7, 2017

There’s data, to be sure — reams of it. There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why?

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 22, 2020

SVP and GM John Owens breaks down how the firm has helped its partners deliver an improved experience, including "modernized device optimization, improved data validation, and streamlined real-time acquisition, onboarding and servicing processes.". The following is an excerpt from What Did You Change?

How To 130

How To Fraud User Experience Cards 130

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. Data Control .

Cards 140

Cards Apple Data Innovation 140

PYMNTS

JANUARY 7, 2020

But there are ways around that, he added — paths that can lead to innovation within mobile and digital financial services. That can bring or encourage broader collaboration and richer user experiences. “In That way, criminals don’t gain access to the full set of consumer data in the event of a breach. Digital Ambitions.

Mobile 139

Mobile User Experience Regional America 139

Perficient

JANUARY 16, 2023

This may require a data transfer to a bank that will underwrite the credit or credit card or payment, leaving the non-financial firm with increased sales, but no credit, fraud, or payment risk. .

blockchain 275

blockchain Software Customer Experience Strategy 275

Abrigo

FEBRUARY 8, 2022

Takeaway 1 NBFIs are agile and innovative and are competing head-to-head with traditional financial institutions. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Here are 10 basics to ensure a sound program.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JANUARY 9, 2020

Data, of course, plays a role in building customer engagement models that pay dividends, and machine learning and natural language processing will prove to be essential components of a strategy that creates context for consumers.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

MAY 3, 2016

In a press release , Paul Miller, CEO of mSIGNIA, said: “The combination of the data a user amasses and the way their behavior changes that data is a new and innovative way to recognize the user. This digital biometric can then be used to accurately authenticate identity and prevent malicious account takeover.

Security 100

Security User Experience United States Data 100

PYMNTS

NOVEMBER 2, 2018

The real “secret sauce,” he said, is having a risk engine that can access and act on data about the merchant’s processing history once they are up and running. Risk And User Experience. Aberman said this comes down to two things: real-time access to data and the newness of the merchant. The Data Dive.

Payments 162

Payments Data Software Fraud 162

PYMNTS

MARCH 8, 2019

PSD2 launched in January 2018 and has been active in the European Union for a little over a year now, meaning that banks, merchants and customers are becoming used to it and its accompanying data privacy law, GDPR. Security, verification and the benefit of data. based P2P loan provider Zopa , in a recent interview with PYMNTS.

Lending 135

Lending Data Security Regulation 135

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. He cited recent data from Ernst & Young, covered in Gizmodo , which found approximately $400 million of the $3.7

blockchain 144

blockchain Security Software Tools 144

PYMNTS

MARCH 20, 2020

In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd. One complication they face when upgrading their apps, however, is making sure payment and loyalty data is maintained during the changeover.

Technology 181

Technology Apple New York City social media 181

PYMNTS

SEPTEMBER 23, 2020

The user experience has to be good,” he said. “If If players don't have a good experience online, they're going to go somewhere else.”. As for what makes for a good experience, Connors said it always starts with choice. Connors said fraudsters want consumers’ data and are looking for the easiest opening available.

Online 221

Online Security Cards User Experience 221

PYMNTS

OCTOBER 7, 2019

But the main recurring point was how are we rising [to] this challenge, how will we meet changing expectations, and where are the opportunities to get out ahead and actually innovate,” Dobbie said. Third, innovation is often quite invisible — a consumer doesn’t necessarily have to see it to be benefited by it.

Payments 167

Payments Innovation System Security 167

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? It’s about juggling bills, planning, investing, saving and, in this day and age, guarding against fraud. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

SEPTEMBER 22, 2017

The Equifax breach lingers like the remnants of a bad lunch, making us all feel queasy about which data has been compromised and who just might be developing new ways to trick us out of money or privacy — now and in the future. PYMNTS: How would you define your company’s approach to innovation?

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

NOVEMBER 1, 2017

New data points, including the location-based information, are provided as part of the 3DS 2.0 Data Trove. The innovation that 3DS 1.0 The original 3DS drove down fraud instances while simultaneously optimizing the user experience by only challenging the transaction when absolutely necessary, Rendell said.

Security 109

Security Payments CA Data 109

PYMNTS

DECEMBER 7, 2016

” “With data and systems secured by Unisys Stealth, clients are free to innovate and grow their businesses with a minimum level of the anxiety prevalent in our digital world. Stealth(aware) meets these standards across the board.” At Unisys, we call this securing your tomorrow,” Altabef added. .

Security 100

Security Analytics User Experience Software 100

PYMNTS

OCTOBER 22, 2018

is expected to define interfaces for the secure exchange of payment data and accommodate the use of dynamic data, such as cryptograms. The finalized version 1.0 “The investments that we have made in technology and security, including EMV SRC , will help deliver what merchants and their customers are looking for.

Security 136

Security User Experience Technology Payments 136

PYMNTS

DECEMBER 26, 2016

A recent report by NTT DATA suggests that a third of consumers expect mobile money to dominate within a decade, with the U.S. billion end users making domestic as well as international P2P payments. .; With this in mind, financial institutions have invested heavily in biometric authentication user experiences.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

NOVEMBER 22, 2017

Today, there are many areas in consumer business, financial services and payments that are fraught with friction, human involvement and user data to process — So. To best serve the customer, therefore, FIs would be wise to hand off some of the heavy data-lifting to a partner that’s better suited to it — namely, AI.

Data 187

Data Branding Cards Mobile 187

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments.

Risk Management 100

Risk Management Fintech User Experience Management 100

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. Many mobile KYC processes require customers to photograph their government-issued IDs using their smartphone cameras, with FIs’ platforms extracting the necessary identity data from the images.

Mobile 130

Mobile Security Examples Study 130