PYMNTS

DECEMBER 11, 2018

Retailers are doubling down on toys amid a gap in the market left by the bankruptcy of Toys R Us. toy retailer Hamleys , for instance, is eyeing a potential New York City location for a flagship store. The atmosphere comes as brick-and-mortar retailers have to differentiate themselves from their eCommerce counterparts.

Retail 166

Retail US New York City Los Angeles 166

PYMNTS

DECEMBER 26, 2019

This year, apps aimed to make it easier and more convenient for consumers to order their favorite foods and sundries, with restaurants and other retailers tapping into delivery. To help bring these options to more consumers, retailers and technology companies decided to join forces. and Chicago.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

FEBRUARY 18, 2019

To serve travelers from China who want to shop in-store and online, retailers thousands of miles away from Asia are accepting Alipay in brick-and-mortar stores and on the web. Wang noted that the retailer is also “constantly evolving to provide more Chinese consumers a seamless and familiar way to pay.”.

Online 140

Online Las Vegas America San Francisco 140

PYMNTS

APRIL 13, 2018

Traditional brick-and-mortar retailers are flocking to digital channels to avoid going out of business. Retail apocalypse skeptics have been saying it for some time: Brick-and-mortar retail isn’t dying; it’s just changing. And the problem with traditional retail was never that it lived in physical stores instead of digital ones.

Retail 116

Retail New York City Branding New York 116

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. And what they want and expect are what’s going to drive so much of retail and payments in the coming years and decades. Shift Intensity. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

SEPTEMBER 6, 2019

Brick-and-mortar retailers are taking small-format, inventory-free locations to big cities: Nordstrom , for instance, is bringing its Nordstrom Local concept to the Big Apple. One store opened in New York City’s Upper East Side, while another is set to come to the West Village later in September. In Other Brick-and-Mortar News.

Los Angeles 101

Los Angeles Retail New York City New York 101

PYMNTS

DECEMBER 4, 2019

With its perfume that has a cult-like following, Glossier is opening temporary shops in seven Nordstrom locations, with the inclusion of the retailer’s New York flagship. A Nordstrom partnership should help Glossier reach more shoppers who don’t reside close to its Los Angeles and New York stores, per the report.

Los Angeles 131

Los Angeles New York Miami Austin 131

PYMNTS

SEPTEMBER 5, 2018

That opportunity arose for customers last year, when the retailer opened the doors to a new eatery in its Fifth Avenue store called the Blue Box Café. The concept resonated well with customers: “People who arrived even an hour before the 10 a.m. This environment really does lend itself to that type of experience.”.

Retail 102

Retail New York City New York Maine 102

PYMNTS

AUGUST 2, 2018

Retail is undergoing a reinvention with the rise of eCommerce, and merchants are trying new approaches to their brick-and-mortar stores. Nordstrom , for example, has rolled out a new store concept , Nordstrom Local, that premiered in West Hollywood. billion on online purchases in 2017. Retail spending saw a 1.6

Retail 102

Retail Marketing Los Angeles Online 102

PYMNTS

JUNE 7, 2018

market, axing plans for new stores in three U.S. That’s after opening 13 new U.S. The goal for all retailers is, of course, to deliver an excellent experience, both online and in stores, and to find ways for those disparate experiences to mesh seamlessly with one another. cities to focus on eCommerce growth.

Retail 122

Retail Customer Experience Branding Comparison 122

PYMNTS

JANUARY 27, 2020

The Vitamin Shoppe, a nutrition product retailer, has teamed up with LA Fitness to open shops inside the fitness centers, according to a release. So far, the health retailer has opened nine locations inside LA Fitness chains. The company has 700 retail locations around the U.S.,

Tampa 132

Tampa New Jersey Florida Retail 132

PYMNTS

JANUARY 27, 2020

The Vitamin Shoppe, a nutrition product retailer, has teamed up with LA Fitness to open shops inside the fitness centers, according to a release. So far, the health retailer has opened nine locations inside LA Fitness chains. The company has 700 retail locations around the U.S.,

Tampa 131

Tampa New Jersey Florida Retail 131

PYMNTS

NOVEMBER 13, 2017

Can good food restore consumers’ appetite for brick-and-mortar retail? Luxury brands seem to hope so, with several designers introducing food experiences in an effort to gain an edge in the increasingly challenging realm of physical retail. The café showcases Tiffany’s luxury home and accessories collection. Yes, as of Nov.

Retail 102

Retail New York Branding Online 102

PYMNTS

APRIL 13, 2020

At some point after the COVID-19 crisis passes, retailers will need to reckon with artificial intelligence (AI). But if data is the new oil for retail competition, AI is the jet fuel. And if the retail comeback from COVID-19 contains order and purchase spikes, ignoring AI could come at a price. to increase sales.

Big Data 256

Big Data Retail Data Analysis 256

PYMNTS

JULY 2, 2018

We think those brands – those with an authentic history and story to tell – are going to be the winners in this changing retail environment.”. And that customer base, Conn noted, is probably more diverse than most people would assume. I think we see brick-and-mortar survive in a different format,” he said.

Branding 101

Branding Retail New York Groups 101

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

SEPTEMBER 9, 2019

With this week’s Nordstrom Local debut in New York City and Starbucks’ plans for pick-up only cafes , it’s a new age for inventory-free retail. times more and account for 30 percent of online order pick-up in Los Angeles.”. times more and account for 30 percent of online order pick-up in Los Angeles.”.

Los Angeles 116

Los Angeles Retail New York City Customer Experience 116

PYMNTS

SEPTEMBER 17, 2018

The retailer recently announced that it was acquiring online marketplace Cornershop Inc., Through the service, consumers can order goods from pharmacies, supermarkets and specialty food retailers. Despite interest from Amazon, eCommerce still makes up only a small portion of all retail sales in Mexico.

Retail 166

Retail Arkansas Customer Experience Online 166

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations.

How To 176

How To New York City Retail Mobile 176

PYMNTS

MARCH 12, 2019

For physical retail, and department stores in particular, it’s both the best of times and worst of times. The headline topping the news this week was that, in 2019, more than 4,800 retail locations have or will close. certainly don’t make for compelling reading for retail executives.

New York 144

New York Retail Branding Online 144

PYMNTS

JULY 28, 2016

While a very real glass ceiling might be under assault in the political field, online-only brands that eschewed traditional methods of starting up are seeing themselves approach a limiting barrier of their own kind. Rather than be held back, though, more than a few brands are proving strong enough to break through.

Branding 100

Branding Online New York Training 100

PYMNTS

JANUARY 14, 2020

Contactless mobile payments pioneer Mobeewave and digital customer experience platform Incentivio have teamed up on a multichannel, all-in-one, contactless digital-ordering platform for restaurant customers, according to a press release. The new platform removes the need for dongles, cables and card readers.

Payments 131

Payments Customer Experience New York America 131

PYMNTS

DECEMBER 30, 2020

Issues are already starting to pop up, most notably around the on-time delivery and customer experience rating that is so important for those third-party sellers. According to New York-based Rosenbaum Famularo , Amazon has a quick hook for sellers that have minor infractions, such as not refunding customers fast enough.

Policies 250

Policies Customer Experience New York Cards 250

PYMNTS

FEBRUARY 16, 2018

The eyeglass retailer is aiming to have approximately 100 stores in the U.S. Warby Parker currently has 64 stores in markets the retailer carefully chose. The company has also experimented with pop-up stores, mobile stores and other mediums. “We by the end of 2018, CNBC reported. Warby Parker and Bonobos are not exactly unique.

New York 101

New York Retail Online Meeting 101

PYMNTS

JUNE 29, 2020

Wealthfront , the online investment service firm, has added checking features to its app. Even in pre-pandemic times, some of the key initiatives from financial institutions were focused on improving the customer experience, while at the same time focusing on fraud prevention,” he said.

Fintech 151

Fintech California New York ATM 151

PYMNTS

MAY 13, 2016

With traditional brick-and-mortar retail facing big problems , some chains are addressing them with small solutions. Is this a viable answer to the beating that Sears’ bottom line (and that of many other one-time stalwarts of brick-and-mortar retail) have been taking in recent years? Specifically, with small(er) stores.

Retail 100

Retail San Diego Los Angeles Colorado 100

PYMNTS

MAY 7, 2019

Amazon’s announcement that it plans to inject $800 million to facilitate next-day delivery has created opportunities for logistics startups that can help retailers remain competitive against the eCommerce giant, according to a report by Bloomberg. shoppers online this year, and retailers need to get creative to keep up.

New York 108

New York Retail Customer Experience Meeting 108

PYMNTS

DECEMBER 13, 2019

Pop-up bars, pop-up candy shops, pop-up hairdressers, pop-up sleeping pods, pop-up museums – since 2015, one can basically take any retail-connected noun, pair it with the word “pop-up” and have a better than 50/50 chance of finding a match somewhere in an American city. But what worked 10 or 20 years ago, Scaretta said, just won’t work now.

Retail 138

Retail New York Tools Training 138

PYMNTS

FEBRUARY 23, 2018

McDelivery on the Uber Eats app is available from more than 2,000 restaurants around the country, with 1,000 new stores added in 2017. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery. Taco Bell’s $9.8 Burger King’s $9.3

Online 101

Online US Payments Mobile 101

PYMNTS

NOVEMBER 2, 2018

The eCommerce retailer brought Bonobos and Nike dedicated shops to its site, Chain Store Age reported. Jet.com President Simon Belsham said, according to the outlet, “As we continue implementing our new strategy focused on the city consumer, we’re delighted to welcome Nike and Bonobos to Jet.com. It gets better the more you use it.

Branding 123

Branding New York Retail Customer Experience 123

PYMNTS

MAY 16, 2019

Which is what drove DTC food brand Hungryroot to open its first pop-up store this spring in New York City, according to Mollie Chen, vice president of brand and customer experience. We’re hoping the store will put us in touch with more customers and real-time feedback,” she said in an interview.

New York City 158

New York City Innovation Branding New York 158

PYMNTS

APRIL 8, 2019

economy right now,” Luke Tilley, chief economist at Wilmington Trust, told The New York Times. But not all labor market strength is distributed equally – and the retail segment continues to lag. On the upside, it is less than the 56,526 jobs cut in the retail segment during the same quarter in 2018.

Retail 148

Retail Study United States Report 148

PYMNTS

APRIL 15, 2020

Article is an online furniture pure-play. In order to grow its delivery track record and customer satisfaction scores, the company introduced an in-house delivery program, the Article Delivery Team (ADT), to serve customers in Los Angeles, New York, Seattle, Vancouver and, most recently, Toronto.

Marketing 141

Marketing Los Angeles Branding Customer Experience 141

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. 9 on Crain’s New York’s Fast 50 list of the fastest-growing companies in New York, and has ranked three times on the Inc.

UX 210

UX Retail Technology Mobile 210

PYMNTS

AUGUST 21, 2019

Moreover, in the two years since Amazon officially closed its deal to purchase Whole Foods , the grocery retail landscape has become a series of maneuvers and counter-maneuvers in an attempt to gain the customer’s favor. Walgreens customers have responded very favorably to the Kroger Express pilot in northern Kentucky.

Report 170

Report Kentucky New York Branding 170

PYMNTS

OCTOBER 25, 2017

The October edition of the PYMNTS Unattended Retail Tracker™ highlights how the latest developments in unattended retail technology are disrupting the ways in which consumers use public transportation, shop for vehicles, pay for fast food and more. All the customer has to do to place their order is smile at the camera.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. 7) in New York City. In Other Brick-And-Mortar News.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135