Perficient

JANUARY 5, 2021

Perficient’s AVPs represent a cross-section of the firm’s end-to-end digital consulting portfolio, and will provide leadership and strategy for areas including management consulting, cloud platform solutions and integration technologies, custom software development and mobile solutions, and optimized global delivery capabilities.

Leadership 531

Leadership Denver Charlotte Ohio 531

PYMNTS

JUNE 8, 2020

Retail dispute management system Chargeback announced Monday (June 8) that it has closed a $6.6 He said the firm’s dispute management system is basically deployed across all major credit card and alternative payment ecosystems, but that navigating network rules remains a complex task for retailers who face growing chargeback issues.

Retail 142

Retail Management Customer Experience Capital 142

PYMNTS

AUGUST 12, 2020

ShipStation , which works in eCommerce shipping, has collaborated with SAP to launch new enterprise resource planning (ERP) software, according to a press release. The software is designed for small- to medium-sized businesses (SMBs) in eCommerce.

Software 116

Software Customer Experience Analytics Resources 116

Abrigo

SEPTEMBER 28, 2022

Construction loan risk management software leverages technology and sound process management to pull construction lending away from its manual roots. You might also like this webinar, "How to manage a high-performing construction loan portfolio." Leveraging software to work smarter. Those days have passed.

Lending 195

Lending Software Risk Management Management 195

PYMNTS

JUNE 30, 2017

This week, Zebra Technologies launched its new MP7000 multi-plane 1D/2D imager scanner for merchants to help speed checkout processes. With this new offering, the company has integrated an intelligent illumination system that helps reduce used power and fewer parts to help enhance the consumer experience.

Technology 116

Technology Software Retail Customer Experience 116

Abrigo

SEPTEMBER 9, 2019

The same is true of financial institutions when they consider technology investments to transform their lending and credit operations. In some cases, parts were overhauled multiple times as management has changed. The technology investment will undoubtedly help the financial institution transform inefficient processes.

Technology 150

Technology Lending Software Customer Experience 150

Abrigo

SEPTEMBER 11, 2023

DOWNLOAD Takeaway 1 With generative AI technology improving by the day, the question is not if the banking industry will utilize it, but when. Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. So, what is generative AI?

Risk Management 195

Risk Management Data Technology Fintech 195

Perficient

APRIL 2, 2021

It involves using software to analyze both structured and unstructured data (i.e., Personalization of Customer Services. AI technologies, such as voice recognition and natural language processing (NLP), are being used to improve customer experience and to gain operational efficiencies. Risk Management.

Regulation 309

Regulation Industry Risk Management Analysis 309

Bobsguide

JUNE 3, 2022

Ground-breaking WWS ATM Acquiring Software Wins ATMIA Peter Kulik Innovation Award. This ATMIA award recognises new technology breakthroughs that solve major ATM industry challenges such as improving ATM security or enhancing the customer experience of digital self-service banking.

ATM 148

ATM Innovation Florida Software 148

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. More than 500 banking professionals across the country gathered for a two-day 2020 ThinkBIG: Manage Risk.

Management 195

Management Lending Community Strategy 195

Perficient

JANUARY 16, 2023

Put simply, embedded finance is the placing of a financial product in a nonfinancial customer experience, journey, or platform. . The risk is that the software must be maintained going forward. . This approach will keep all incremental revenue with the firm while minimizing the risk of the software apps becoming stale. .

blockchain 275

blockchain Software Customer Experience Strategy 275

Gonzobanker

JANUARY 4, 2024

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics.

Customer Experience 134

Customer Experience Community Knowledge Base Tools 134

Bobsguide

FEBRUARY 22, 2022

This project has served as an impetus for us to address customer and employee frustration points, simplify and de-risk how we do business, and make us more agile in adapting to future digital technology, customer and regulatory expectations. The company generated consolidated revenues of US $17.58

Software 78

Software Wyoming Idaho Nevada 78

PYMNTS

APRIL 9, 2018

While the integration means Profit Rhino users will be able to accept payments on-site, PaySimple is also providing additional back-office features to the portal, including cash flow management and forecasting, and service agreement billing. Earlier this year another company, Insynq, introduced another solution for in-field service providers.

Tools 150

Tools Management Payments Customer Experience 150

PYMNTS

JANUARY 21, 2020

Quick-service restaurants (QSRs) are intensely competitive and have very little margin for error, causing many to employ technologies such as mobile apps and self-service kiosks. The company notably develops its own software for its mobile ordering app and kiosks — a task that can strain other firms. Small Business Growth Challenges.

Technology 130

Technology Massachusetts Mobile Boston 130

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment. But the benefits of automation are a key part of the customer experience.

Lending 221

Lending Risk Management Community Management 221

Bobsguide

MAY 25, 2022

London — May 16, 2022 — Mindtree , a global technology services and digital transformation company, and Finastra , a leading financial technology provider, today announced a partnership to bring Finastra’s Fusion Payments To Go payments technology to banks in the Nordics, the UK and Ireland, as a managed service.

Management 113

Management Payments Innovation Technology 113

Abrigo

FEBRUARY 23, 2022

Another option is to make small business lending more efficient and borrower-friendly so that the financial institution can win, process, and manage more loans without big increases in staffing or other expenses. Streamline with Software. I think everybody wants to bring in the loans more efficiently.” .

How To 195

How To Lending Software Survey 195

PYMNTS

JUNE 22, 2020

The rise of enterprise Software-as-a-Service has undoubtedly benefitted corporates large and small, transforming their back offices and lowering barriers to digital transformation. ” That’s resulted in a fractured customer relationship management strategy, he said.

Software 131

Software Customer Experience Management Tools 131

PYMNTS

MARCH 20, 2018

In an effort to help high-volume eCommerce retailers and merchants improve their customer experiences, FedEx has unveiled a new returns management product. Trade publication Logistics Management reported that the offering, called FedEx Returns Technology, helps ease the return logistics process for large businesses.

Management 108

Management Customer Experience Retail Strategy 108

Perficient

JANUARY 31, 2022

As soon as its risk management system discovered the attack, it suspended withdrawals across the platform, reimbursed customers who were affected, and “revamped and migrated to a completely new 2FA infrastructure,” according to the company statement. The Crypto.com hack exposes shortcomings of multi-factor authentication.

Security 294

Security Risk Management Knowledge Base Customer Experience 294

PYMNTS

OCTOBER 7, 2020

whose offerings help cloud-based software systems verify the identity of users, have teamed up on Salesforce's Work.com offering. “As We’re excited for Okta to integrate with Work.com to make reopening even easier for our customers and to help them with long-term business resilience and continuity.”. Salesforce and Okta Inc.

Tools 273

Tools System Security Customer Experience 273

FICO

MAY 10, 2023

Orchestration enables banks to execute processes related to customer experience and fraud prevention. As customer journeys and fraud management processes become more integrated and digitized, the outcomes from their automated decisions can influence other decisions made along the chain.

Fraud 52

Fraud Management Customer Experience Analysis 52

PYMNTS

SEPTEMBER 16, 2020

The technology challenge that confronts incumbent FIs is one where they must create a customer experience that is integrated across channels, which touches on everything from how the FI supports the customer, the data that is made accessible, and ultimately how that data is used (and even how banks personalize their services). “The

Digital Banking 294

Digital Banking Software System Meeting 294

FICO

MAY 27, 2021

In other words, just as the vaccine provides guidelines for preventing or fighting off Covid-19, the software platform helps companies to anticipate needs and make the best decisions. The decision-making platform provides the directions companies need to react quickly and make the necessary choices to continue growing.

Customer Experience 52

Customer Experience Guidelines Operations Analysis 52

PYMNTS

MARCH 11, 2020

Amid the seismic changes that have refashioned the payments landscape over the last few years — as large players get ever larger (such as the $22 billion Fiserv-First Data deal) — there is an opportunity for software-as-a-service (SaaS) companies and digital marketplaces to monetize payments. Consolidation Across Software.

Payments 132

Payments Software United States Branding 132

Bobsguide

JUNE 3, 2022

Stefano Cipollone, Auriga’s Business Development Manager, reveals why WinWebServer (WWS), the integrated ATM acquiring solution, was selected and what it means for customers. Our WWS software proposition is based on a channel integration model that solves many of the problems that most ATM infrastructures are coming up against.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

MARCH 24, 2020

Not surprisingly, there’s been an evolution over the past several years as the roster of providers and technologies has changed. Embedded payments started as a complex addition to back-end software and required partnering with an acquirer. The payments are almost invisible to the end customer, he said. The Journey.

Innovation 141

Innovation Payments Software Customer Experience 141

Perficient

FEBRUARY 2, 2023

Vendor and payment companies alike are seeking and creating solutions to provide their customers with the most secure digital payment experiences possible. A biometric payment is a point-of-sale technology that authenticates payments by pairing a payment card with a physical identifier of the cardholder.

Industry 471

Industry Trends social media Payments 471

Abrigo

FEBRUARY 3, 2020

Key Takeaways At many financial institutions, a substantial share of the IT budget is tied up in technology infrastructure and maintenance and cannot be used for new initiatives. Technology spending priorities. Banks spend about 7 percent of revenues on information technology, the report’s authors estimate.

Resources 150

Resources Security Customer Experience Fraud 150

PYMNTS

JANUARY 14, 2020

Contactless mobile payments pioneer Mobeewave and digital customer experience platform Incentivio have teamed up on a multichannel, all-in-one, contactless digital-ordering platform for restaurant customers, according to a press release. The new platform removes the need for dongles, cables and card readers.

Payments 131

Payments Customer Experience New York America 131

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

JUNE 10, 2020

To help facilitate global small and medium-sized business (SMB) trade, Morgan Goodwin has linked its EdgeCTP digital trade technology with the WU EDGE system of Western Union Business Solutions. Highly integrated digital trade is here, right now,” Geoff Runcie, managing director of Morgan Goodwin, said in the announcement. “We

Risk Management 131

Risk Management Customer Experience Technology System 131

Gonzobanker

SEPTEMBER 4, 2018

Executives are quickly finding, however, that rather than gaining valuable efficiencies from their vendor partnerships, technology options represent a huge execution risk. In fact, leaders are faced with navigating a perfect storm of suboptimal technology choices. Pulling basic management reports requires a phone book-sized manual.

Technology 117

Technology Resources Fraud Strategy 117

PYMNTS

JANUARY 20, 2021

Ryan Frere, executive vice president and general manager of B2B for Flywire , believes that embedded finance in B2B is key to payments optimization in 2021. We are seeing payments become an inextricable and largely invisible part of customers’ experiences with different product or service providers. Apple iTunes is another.

Payments 175

Payments Examples Software Management 175

Abrigo

MARCH 3, 2022

By leveraging their strengths in relationship lending and their access to technology in order to grow the small business loan portfolio profitably. CFIs are poised to regain the small business lending market Community Financial Institutions can leverage technology to improve customer experience and regain the small business lending market.

Lending 195

Lending Community Marketing Community Bank 195

Perficient

MAY 28, 2020

“What makes me the most excited to come to work each day with the Pega Team was the curiosity of how best to implement within the guardrails provided by the Pega software. More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. Enjoy Autonomy and Flexibility.

Leadership 467

Leadership Groups DC Management 467