Gonzobanker

JANUARY 18, 2024

That adds up to opportunity for larger banks (>$100 billion in assets) to get into the space more aggressively. A sneak peek into Cornerstone Advisors’ forthcoming What’s Going On In Banking study shows that the percentage of banks looking to get into the banking as a service (BaaS) space is down from previous years. Big surprise, eh?

Fintech 88

Fintech Customer Experience Tools Payments 88

Gonzobanker

MARCH 7, 2024

It happened this week: Fintech Meetup , one of the newer trade events that brought 4,000 or so fintech and banker types to Las Vegas. The experience felt akin to entering a mosh pit but instead of musicians, you are in it with bankers and entrepreneurs and there are chairs. He likened it to regression testing.

Las Vegas 147

Las Vegas Fintech Conference San Francisco 147

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. But the benefits of automation are a key part of the customer experience.

Lending 221

Lending Risk Management Community Management 221

Gonzobanker

DECEMBER 17, 2021

It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. We know the customer buying and use of financial services is being fundamentally changed by fintech, but our long-term strategies to invest/partner/buy/compete are very much works in progress. Doug Larson.

Fintech 143

Fintech Strategy Leadership Lending 143

South State Correspondent

JUNE 22, 2022

Many banks don’t think in terms of innovation and are not set up for innovation. Every bank, no matter the size, should think and train bankers on where, and how to look for improvements. 98% of bank innovation falls within the incremental improvement category which is about how it is in other industries. Framing Innovation.

Innovation 195

Innovation Meeting Apple Maine 195

Independent Banker

OCTOBER 31, 2022

Improving the small business loan experience is a great way to build new relationships and deepen existing ones. We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses. Offer the ability to speed up the entire process. By William Atkinson.

Lending 91

Lending Community Bank Community Illinois 91

Gonzobanker

DECEMBER 22, 2020

Bankers started the year with good business plans, strong balance sheets, and optimism. By providing unprecedented loan relief and loan counseling/assistance for millions of their customers impacted by the pandemic. Bad things about the banking industry. Even George Bailey would have given you the thumbs up. Everything.

Idaho 172

Idaho Community Industry Strategy 172

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. An executive from Ally Bank made an interesting observation at a recent industry conference. This is an opportunity for banks.”. Technology is great, but it must deliver.

Fintech 60

Fintech Customer Experience Mobile Security 60

Gonzobanker

JULY 28, 2014

Let’s just get this out of the way right up front: most bankers rank going through a formal system selection process right up there with a trip to the dentist. So, having dispensed with the pleasantries we’ll move right along and in the spirit of Kramer, just say “Giddy Up!”. Online Applications and Borrower Portal.

System 102

System Lending Data US 102

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 115

Technology Resources Fraud Strategy 115

Independent Banker

DECEMBER 31, 2022

Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Illustration by Jack Hudson. We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Social Assurance

OCTOBER 1, 2021

Maybe it’s the interactions a customer experiences while visiting the branch? In 2019 , [community bankers] had only 12 percent of total industry assets and 15 percent of total industry loans. In 2019 , [community bankers] had only 12 percent of total industry assets and 15 percent of total industry loans.

Community 15

Community Community Bank social media Branding 15

FICO

JUNE 9, 2022

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. It is a kiosk game with a waist-high playing surface with five holes, where plastic “moles” reside; these moles randomly pop up out of their holes, but quickly drop back down into them.

Analytics 52

Analytics Strategy Management Customer Experience 52

Javelin Strategy & Research

FEBRUARY 12, 2015

What do I have to DO to get into the best digital customer relationships? Here’s another favorite I here: “ We’re just going to be a fast-follower in digital ” is another common refrain I hear, yet privately these same folks tell me the only thing they are rapidly doing is losing their younger and more profitable customers.

Austin 40

Austin Customer Experience Data Retail 40

Perficient

MAY 21, 2021

BONUS: Perficient’s Women in Tech ERG Shares Career Growth Experiences with Bright Paths Students. Perficient Bright Paths is a program designed to advance STEM education and career opportunities for underrepresented constituencies and communities. Learn More About Perficient’s Bright Paths. Celeste Rowe’s Bright Paths Project: Grow Better.

Milwaukee 348

Milwaukee Software Course Detroit 348

CB Insights

JUNE 3, 2020

On the one hand, companies serving the restaurant industry are facing existential crises. Payments companies focused on the restaurant industry are perhaps most at-risk, with merchant acquiring companies here hit particularly hard. At the same time, the story for fintech is more nuanced. Take the payments sector.

Lending 75

Lending Capital Online Marketing 75

Gonzobanker

NOVEMBER 9, 2015

Money20/20 became quite the event in a very short time, with 10,000 – count ’em – attendees up from 2,300 only three years ago. Bankers had long suspected MCX’s plan was to bypass the Visa/MasterCard rails by processing transactions as ACH. The logistics. Would we all take that growth? Big stories/buzz. Apple Pay … not.

blockchain 60

blockchain Bitcoin Lending Innovation 60

Gonzobanker

DECEMBER 20, 2019

They have never been more passionate about their mission, more excited about the opportunities, more committed to their customers, or prouder of their teams. They have never been more passionate about their mission, more excited about the opportunities, more committed to their customers, or prouder of their teams. THE BANKING AWARDS.

Idaho 148

Idaho Conference Data Marketing 148

William Mills

SEPTEMBER 9, 2016

Check back for new updates throughout the day. An App Store for FinTech applications. I’ve seen these folks before, it’s pretty slick. Showing how someone can connect to other vendors for free for their clients. Showing how someone can connect to other vendors for free for their clients. I like what they are doing and I think they could be very big.

social media 40

social media ATM Mobile Customer Experience 40

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Independent Banker Survey. Technology sets up future lending success.

Lending 221

Lending Technology Survey Examples 221

Gonzobanker

DECEMBER 19, 2022

All of you with your hands up… … uh huh. It would have required a few trips to the local dispensary to dream up what bankers have endured this year. As expected, these rate hikes stopped the mortgage industry in its tracks. In January, we were discussing crypto and the need to formulate customer crypto strategies.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Just think of what the industry dealt with in the last 12 months: The brunt of the unprecedented scope and pace of Fed rate hikes hit home, and banks have seen an.80 Four massive bank failures helped the industry’s reputation and customer confidence not one iota. We are so proud to work in this industry. What a year.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 19, 2016

As the year draws to a close, there’s a theme resonating throughout the industry: tired and complacent financial institutions are being pushed around and torn apart. A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

As the year draws to a close, there’s a theme resonating throughout the industry: tired and complacent financial institutions are being pushed around and torn apart. A deep mistrust is growing for anything that feels bureaucratic or obfuscated, and bankers stand at a crossroads as to where they may fall in this shakeout.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

So pick up your ticket while you still can and join the 1,500-person gathering in Manhattan September 16 & 17. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. AcceptEmail serves today’s consumers with online, real-time email payments.

Company 12

Company Software Analytics Mobile 12