Remove Customer Experience Remove Fintech Remove Leadership Remove Operations
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The Four Pillars of Smarter Bank Leadership

Gonzobanker

Financial institutions standing in 2030 will have completed a significant and gut-wrenching transformation of their leadership talent. To overcome the struggle, banks need to build leadership teams that align with how a future “Smarter Bank” will operate. That’s the new DNA we need to increase across the banking industry.

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Neobank Revolut Applies For UK Financial Services License 

PYMNTS

He added that Revolut strives to be “the best in class for customer experience, value and capabilities” and offer a full range of services from deposit accounts and overdraft protection to loans and credit cards. He will be tasked with developing the board and leadership team. billion valuation.

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End-to-end digitization – the key to outstanding customer experience?

NCR

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. Firstly, there should be clear leadership from the very top of the organization. ” Overcoming the obstacles.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

While experience is a critical ingredient for the top technology role, it’s important to recognize that decades of experience translate to a leader who grew up in the “tactical” era of technology. The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets.

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10 Top Banking Podcasts You Should be Listening to

Abrigo

Breaking Banks Breaking Banks , billed as the #1 global fintech podcast and radio show, began in 2013 and is hosted by media firm Provoke.fm. Some recent episode titles: “Secret Sauce for Deeper Relationships & What’s So Nifty About NFTs” and “Fintech Investment and Growth Opportunities.”

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Tide Founder Departs One Year After Launching SMB Services

PYMNTS

FinTech Tide officially launched, its CEO and founder is stepping down. Financial Conduct Authority to operate as an electronic money institution, enabling it to run its own banking infrastructure. With slow sign-up processes, hidden charges and poor customer experience, business banking has been stuck in the dark ages.”.