Insights on Business

MAY 22, 2019

Bank of New Zealand (BNZ), one of the leading banks in ANZ, announced late last year that they have selected IBM Safer Payments to deliver cross-channel fraud protection to its customers. The multi-million-dollar deal supports BNZ’s efforts to provide frictionless and safer payments experience to their customers.

Customer Experience 87

Customer Experience Payments Fraud Security 87

PYMNTS

MARCH 22, 2018

Fraud detection startup Sift Science has raised $53 million in a series D round, bringing its total amount raised to $107 million. Founded in 2011, Sift Science plans to use this latest round of funding to grow its fraud detection and prevention product globally. Clients include Twitter, Airbnb, Twilio, Instacart, Zillow and Yelp.

Fraud 108

Fraud Atlanta Capital Big Data 108

South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The discussions were healthier, more compliance-focused, and with little expectations that banks were going to offer crypto to their customers any time soon.

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

AUGUST 19, 2020

With B2B payments being an increasingly attractive target for innovators, the landscape is growing crowded as more banks and FinTechs roll out their accounts payable (AP) automation solutions. At the same time, he explained to PYMNTS, industry collaboration can mean combining banks’ and FinTechs’ biggest strengths.

Fintech 319

Fintech Resources Payments Industry 319

Abrigo

SEPTEMBER 11, 2023

Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. But the real lifestyle upgrade came when you had fintechs like Xoom and PayPal that made payments happen in near real-time. Let us step back in time and look at the last 50 years.

Risk Management 195

Risk Management Data Technology Fintech 195

PYMNTS

JANUARY 28, 2020

The problem often stems from the environment in which they are operating — one that can put the brakes on innovation, even when innovation is key to thriving. If it’s the latter — or some combination of the latter — that means working with FinTechs or other financial services players that are not traditional FIs.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Insights on Business

NOVEMBER 22, 2017

The changes we see in the global payments landscape, driven by innovative technologies, are fundamentally changing the industry, but they come with a brand new set of challenges. On the other hand, technology capabilities are supporting increasingly complex, sophisticated and global fraud and cybercrime patterns. bn ($5.3Bn).

Fraud 125

Fraud Payments Innovation Industry 125

PYMNTS

JUNE 27, 2019

For better authentication, financial institutions (FIs) are experimenting with artificial intelligence (AI) and biometrics, attempting to create security measures that don’t frustrate consumers. In the latest Digital Banking Tracker™ , PYMNTS examines how banks are innovating to address these security vulnerabilities.

Customer Experience 109

Customer Experience Digital Banking Innovation Security 109

Insights on Business

JUNE 19, 2019

Today, IBM received recognition by Risk.net for both “Financial Crime Product of the Year” for IBM Safer Payments as well as “Best Vendor for Innovation.” And though we’re not here for the awards, this type of recognition does help validate that our new approach to how financial crime threats is not only innovative.

Innovation 116

Innovation Compliance Fraud Strategy 116

Celent Banking

FEBRUARY 28, 2017

Product Innovation — for demonstrating the ability to launch multiple innovative products. Capabilities include accelerated check clearing, enhanced mobile wallets, simplified fraud controls, and streamlined charitable donations. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

Celent Banking

FEBRUARY 28, 2017

Product Innovation — for demonstrating the ability to launch multiple innovative products. Capabilities include accelerated check clearing, enhanced mobile wallets, simplified fraud controls, and streamlined charitable donations. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

Insights on Business

DECEMBER 6, 2018

With new payment rails often come unpredictable threats, and likewise the need to help customers adopt these products easily. A balance is required between adequate reliability and security without impacting the customer experience. Fraud prevention: The first line of defense.

Fraud 79

Fraud Payments Security Technology 79

PYMNTS

DECEMBER 26, 2019

One can almost feel it in the bones: the excitement to come in the world of payments in 2020, as innovation sparks new business models and disruption. Furthermore, the lines between financial services, FinTech firms, payment providers and even open-source communities continue to blur as collaboration takes shape.

Software 132

Software Payments ATM Course 132

Abrigo

MAY 5, 2022

Breaking Banks Breaking Banks , billed as the #1 global fintech podcast and radio show, began in 2013 and is hosted by media firm Provoke.fm. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. Fraud Prevention. keep me informed. Financial Businesses.

Community 195

Community Lending Maine Resources 195

Gonzobanker

JANUARY 18, 2024

That said, here are my banking and fintech predictions for 2024: 1. Regulatory headwinds, iffy economic conditions and a more conservative approach to tech innovation spending are combining to put a damper on BaaS growth. Fintechs have an increasing appetite for new products, better tech integration and diligent compliance.

Fintech 88

Fintech Customer Experience Tools Payments 88

Abrigo

FEBRUARY 3, 2020

Creating more efficient operations and improving customer experiences are the goals driving technology strategies and investments at many U.S. Dollars for innovation tied up in IT infrastructure. Fraud Prevention. Fraud Prevention. Fraud Prevention. Technology spending priorities. Asset/Liability.

Resources 150

Resources Security Customer Experience Fraud 150

PYMNTS

OCTOBER 22, 2020

The New Jersey-based FinTech on Thursday (Oct. In particular, Alacriti said its new Cosmos for RTP “end-to-end solution features ISO 20022 native services, open APIs, integrated fraud detection and monitoring, and connectivity to The Clearing House’s RTP network.” 22) unveiled its Cosmos for RTP solution.

New Jersey 146

New Jersey Customer Experience Fraud Payments 146

Insights on Business

APRIL 2, 2019

Exposure to operational risks, data breaches and fraud losses can rise as a consequence of adopting new payment types and channels. The future of payments will increasingly be shaped by fintechs who are quick to respond to market needs with new payment services that offer exceptional value and customer experience.

Payments 125

Payments New York City Fraud New York 125

Insights on Business

MARCH 27, 2019

Balancing the need for adequate antifraud measures without impacting the customer experience has never been more important. Faster payments mean faster fraud. As a result, real-time P2P fraud solutions need to be even more effective to identify and prevent suspicious activity as quickly as possible.

Fraud 93

Fraud Payments Video Customer Experience 93

South State Correspondent

NOVEMBER 9, 2023

With the rise of data, generative AI, personalization, instant payments, embedded banking, and traditional AI, the customer experience in banking is now often better through digital channels. The underlying point here is that banks have traditionally used fraud data on an ad hoc basis.

Trends 195

Trends Technology Fraud Data 195

PYMNTS

MARCH 3, 2020

Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. The following Deep Dive explores the benefits digital-first banking can offer customers as well as the challenges inherent in such transformations. million.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

MARCH 20, 2020

FinTechs continue to push the envelope to see how far open banking frameworks can go in improving the SMB banking experience, and increasingly, SMB lending is shifting to the center of these collaborative efforts. For lenders, unlocking data also means strengthened fraud mitigation. ” The U.S.’s ” The U.S.’s

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

JULY 24, 2019

According to a recent survey , 90 percent of businesses now expect real-time payments – but, as with many innovations, there is a gap between expectations and reality. It’s also possible that FinTechs are not conveying the benefits of electronic payables when discussing processes with FIs. Interestingly, 63.5

Payments 167

Payments Survey Community Bank Fraud 167

Insights on Business

OCTOBER 16, 2018

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Building blocks for a fintech world: Hands-on workshop. Fintech application development is supported in the IBM Cloud.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

PYMNTS

OCTOBER 10, 2018

Rarely does the wire transfer come into play as an exciting, innovative payment rail ready to disrupt cross-border B2B payments. The wire transfer, made popular by Western Union more than 150 years ago, may not seem to be the most innovative rail. Thieves attempted to steal $5.3

Fraud 116

Fraud Compliance Innovation Payments 116

PYMNTS

OCTOBER 22, 2020

Mitek noted in a press release that its new NFC-enabled “fast lane” can enable “banks, FinTechs and financial organizations onboard their customers more simply and securely.”. We are committed to helping brands grow by putting their customers first and to providing a best-in-class digital onboarding experience.”.

Technology 134

Technology Comparison Security Customer Experience 134

South State Correspondent

OCTOBER 28, 2022

Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). AI, payments, data, and other aspects of innovation are dropping behind the scenes. Big Idea – Trends.

Conference 195

Conference Technology Las Vegas Trends 195

PYMNTS

JANUARY 29, 2019

That’s reflected in data (this is Data Drivers, after all) from the Credit Union Innovation Index , a joint effort between PSCU and PYMNTS. PYMNTS and PSCU found that 59 percent of credit union members said they want innovation, though it wouldn’t necessarily sway them to choose one CU over another. Avoiding Complacency.

Innovation 176

Innovation Fintech Data Community 176

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. Data and Authentication Frustrations.

Security 133

Security Data Fraud Tools 133

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. The “What the Hell Are Bankers Doing?”

Fintech 195

Fintech Community Regional Technology 195

PYMNTS

MAY 19, 2019

As FinTechs and the big banks pour millions of dollars into digital offerings, credit unions are rushing to catch up. At the same time, the credit unions are on the hook to not only provide for customer experience but also security.

New York 181

New York Security Customer Experience Innovation 181

Cisco

APRIL 26, 2022

Some familiar examples are receiving banking fraud alerts on mobile devices, submitting photos for insurance adjustments, or using robo-advisors for investment decisions. This momentum is also being fueled by growing adoption of cloud-native fintech solutions that are built on these capabilities.

Big Data 148

Big Data Data Analytics Examples 148

Insights on Business

OCTOBER 10, 2017

Modernize transactions – the technology choices banks make today on cloud, via APIs and in application development, will determine their ability to innovate new customer engagement tactics, optimize back-end efficiency, monetize data streams and reinforce their leadership in the banking sector in years to come.

blockchain 87

blockchain Customer Experience Compliance Fraud 87

South State Correspondent

AUGUST 10, 2023

Fraud detection, for example, must either be run in a separate application and then brought back into the core, or all core processes must stop to run a fraud sequence. Maybe an incoming payment was not processed by another bank, for example, and the customer never received funds. This stifles innovation.

System 195

System Examples Operations Data 195

William Mills

JANUARY 25, 2018

Sample findings include: James Van Dyke, CEO of Futurion, says that large Customer Experience (CX) projects take 21.5 According to NTT DATA Services, mobile payments represent only 8% of total payments because of concerns about fraud and complex processes for mobile payments programs. Fraud Prevention. Introduction.

Report 40

Report Technology Innovation Atlanta 40

PYMNTS

OCTOBER 1, 2019

The idea that a FinTech could get its customers to sign up for a fantastic service, but the payment takes time to get through to the beneficiary… well, that is not the proposition they want to offer.”. As he noted, banks have depth of knowledge when it comes to compliance, while FinTech firms have strength in innovation.

Payments 174

Payments Customer Experience Fintech Examples 174