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The Recency Trap and Building Deposit Balances

South State Correspondent

Most national and regional banks allocate marketing resources to recently acquired customers to get them to build deposit balances and purchase other products, while most community banks do not. Recency Trap Experiment Of course, please don’t take our word for it. Many banks fall into the “recency trap.”

Marketing 195
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Relationship Pricing is Key to Performance

South State Correspondent

Approximately 90% of all community banks believe that they provide an above-average level of customer service (of course, the math cannot work that way, as half of all banks should be providing a below-average level of customer service). Community banks pride themselves on superior customer service.

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Banks, Build Vs Buy And The Great Digital Shift

PYMNTS

We’ve noted that the stage has been set for M&A to ramp up, due in part to lower corporate taxes, which gives firms higher profits, which in turn gives them more money to both extend loans (building up customer bases) and have money in hand to pursue deals. PNC sold its stake in Blackrock for $15 billion, adding to its dealmaking ability.

Google 189
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Getting Past ‘Standard’ To ‘Fair’: Tech Brings Efficiency To Mileage Reimbursements

PYMNTS

That’s not so say that everyone involved with mileage reimbursement is a crook (though, of course, mileage fraud does persist). Beyond that, though, using the IRS rate can lead to unnecessary expenses, including tax-related ones, for employers. Mileage Misconceptions. Different Programs. Different Programs.

Taxes 128
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What’s Next For Real Estate In Amazon’s HQ2 Cities?

PYMNTS

The Seattle-based eCommerce operator and cloud computing provider decided to build in both Crystal City, an urban area in North Virginia near Washington, D.C., Nothing Amazon does exists in a vacuum, of course, and that applies to real estate. Nothing Amazon does exists in a vacuum, of course, and that applies to real estate.

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Data Dive, The Bad, The Worse And The Ugly Edition: Store Closures, Coronavirus And Bitcoin

PYMNTS

And of course, the new year is roughly only a month old. The emergent form of coronavirus that originated in China’s Wuhan region continues to spread and pick up fatalities. The Coronavirus Continues to Cut Down the Chinese Economy . Starbucks has also closed over 2,000 locations in China. So what did we learn this week?

Bitcoin 132
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Retail Crisis In U.S., U.K. A Fizzle For 2020?

PYMNTS

More than 9,300 stores went dark, and among them were locations operated by marquee names, such as Sears , Party City and Payless. These retailers — the surviving ones, of course — are in for an even rockier road if an economic downturn materializes. A bit closer to home, 2019 marked a record year in the U.S. —

Retail 131