Perficient

JUNE 1, 2023

As the financial services industry continues to evolve, companies are looking for ways to stay ahead of the competition and increase their market share. We understand the complexities of the industry and are here to make the process of integrating Generative AI as seamless as possible.

Compliance 251

Compliance Industry Regulation Data 251

PYMNTS

JUNE 22, 2016

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience? – Insider perspective on leading industry trends and how using predictive analytics will bring more value to businesses.

Customer Experience 104

Customer Experience Chicago Analytics Big Data 104

Perficient

AUGUST 9, 2022

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?

Community 275

Community Customer Experience ATM Examples 275

Insights on Business

OCTOBER 3, 2018

Advances in artificial intelligence (AI), blockchain, and cybersecurity are poised to transform the financial services industries. These technologies bring capabilities that speed risk modeling, automate fraud detection, ensure regulatory compliance, enable distributed trust, and protect sensitive financial information.

Industry 155

Industry Innovation blockchain Compliance 155

PYMNTS

JANUARY 14, 2020

Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.

User Experience 253

User Experience Security Payments Compliance 253

FICO

JUNE 2, 2020

As a fraud professional, I am passionate about fighting financial crime — yet, at the same time, I tout the importance of balancing security with the customer experience. The frustrating treatment I received illustrates some lessons for a more positive customer experience. My former wireless provider, I will add.).

Customer Experience 52

Customer Experience Fraud Handbook Management 52

Perficient

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Banks are focused on efficiency initiatives to optimize their operations and lower costs. Contact one of our financial services experts today.

Banking Trends 474

Banking Trends Trends United States FDIC 474

PYMNTS

DECEMBER 29, 2020

With it, financial institutions need to strengthen their compliance to mitigate the risk of running afoul of the law. So it’s important for industry to support them aligned with the obligations they face under the Bank Secrecy Act,” he said. Can you really know your customer if you don’t know their location?” Complex Compliance.

Fraud 270

Fraud Compliance cryptocurrency Security 270

Perficient

NOVEMBER 17, 2020

Nobody in the banking industry planned for a year like 2020. At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.”

Mobile 294

Mobile Online Conference Customer Experience 294

CFPB Monitor

SEPTEMBER 8, 2022

Noting that BaaS is not an issue limited to large banks, he commented that banks and fintechs, “in an effort to provide a ‘seamless’ customer experience, are teaming up in ways that make it more difficult for customers, and regulators, and the industry to distinguish between where the bank stops and the tech firm starts.”.

Fintech 146

Fintech Risk Management Conference Lending 146

PYMNTS

NOVEMBER 7, 2019

Back-office technology is paramount in supporting an elevated consumer experience, but this industry struggles with additional, industry-specific back-office challenges, as Matt Danna, co-founder and CEO of Boulevard , recently told PYMNTS. Inventory management is another component of supporting the customer experience.

Customer Experience 102

Customer Experience Fintech Industry Technology 102

PYMNTS

APRIL 8, 2020

One connection to the platform offers a network effect that can cut time to market, improve customer experiences, bolster operating efficiency and assist with following regulatory mandates per the firm. million trading partners throughout multiple industries and kinds of businesses.

Tools 181

Tools Customer Experience Resources Compliance 181

Insights on Business

JULY 26, 2018

One of the best things about working at IBM—and in the RegTech field in particular—is meeting daily with the engineers and developers who are driving technological innovation in the financial industry. Customer Experience. The enhanced customer experience and cost savings offered by blockchain for KYC are significant.

blockchain 151

blockchain Innovation Customer Experience Compliance 151

Abrigo

MARCH 2, 2023

Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages. But as Southwest’s scheduling system crisis over the holidays showed banking and all other industries, technology shortcomings create enormous costs in the short-term and in the future.

Technology 195

Technology Lending Community Software 195

South State Correspondent

OCTOBER 26, 2023

Money 20/20 (M2020) is the only conference in the industry where it is both possible and expected to pull off two breakfasts, two lunches, three cocktail parties, and two dinners PER DAY. Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customer experience.

Conference 221

Conference Las Vegas Fraud Case Study 221

PYMNTS

DECEMBER 27, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of …” eBook. Through Enova Decisions, we were able to innovate and optimize our operational payment processes by building and implementing our Smart ACH™ solution.

Analytics 110

Analytics Innovation Payments eBook 110

Perficient

JULY 11, 2023

Document creation and management is a crucial part of their operations. To make it easy, Omnistudio provides document generation capabilities, tailored to meet the unique requirements of different Industries. What is Industries Document Generation? You can leverage that or can build your own to fulfill your purposes.

Industry 346

Industry Data Management Meeting 346

Cisco

APRIL 26, 2022

They now oversee subsidiaries that leverage their finance and data analytics competencies to build ecosystems for a variety of non-financial industries like healthcare and real estate. The financial services industry is looking to the promise of artificial intelligence (AI) and the elastic scalability of the cloud. What Lies Ahead.

Big Data 148

Big Data Data Analytics Examples 148

PYMNTS

FEBRUARY 20, 2019

“With the support of Goldman Sachs , QED and Camber Creek, Rabbet will further its mission to bring frictionless transactions to the construction industry,” Rabbet CEO and Co-Founder Will Mitchell said in the press release. Through its platform, Rabbet aims to bring efficiency, accuracy, and visibility to the construction finance industry.

Fintech 134

Fintech Austin Texas Software 134

Insights on Business

FEBRUARY 21, 2019

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Optimizing risk, compliance and security. Optimizing risk, compliance and security.

Innovation 79

Innovation Seattle blockchain Customer Experience 79

PYMNTS

MAY 27, 2020

CUs are also faced with the challenge of how to adjust their operations to match new legal regulatory requirements, such as those stipulated in the CARES Act, and the Credit Union National Association (CUNA) hopes to help. Deep Dive: Offering An End-To-End Customer Experience Through ATMs. About The Tracker.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

OCTOBER 8, 2019

Furthermore, according to the latest edition of PYMNTS’ PSD2 Tracker , only 40 percent of merchants operating in the European Union that are aware of SCA reported being ready as of that date. Across the EEA right now, said Bayliss, a majority of industry players agree on the need for a transition period.

Compliance 156

Compliance Security Industry Regulation 156

Insights on Business

JANUARY 17, 2019

And the conference holds an impressive line up of education and activities for financial leaders focused on: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Digitally transforming operations, operating models and technologies to compete in a changing industry structure.

San Francisco 93

San Francisco CA social media blockchain 93

Abrigo

DECEMBER 22, 2023

Smaller banks can be encouraged by these numbers, and S&P Market Intelligence predicts a return to relative construction industry normalcy in 2023. But the benefits of automation are a key part of the customer experience. Reduce operating cost while ensuring loan policy consistency.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

JANUARY 6, 2021

“The three verticals that we service at NCR today — banking, restaurants and retail — I think they had the common bond for us that they was all about, ‘how do you simplify operations and the customer experience?’” Brown said in a recent conversation with PYMNTS’ Karen Webster. “So So we led with technology.”.

Innovation 318

Innovation Data Examples Community Bank 318

Insights on Business

JANUARY 4, 2018

In banking and in financial services generally, we’re seeing new technologies emerge every day, in both customer-facing and operational capabilities. Fintechs were nearly all born in the cloud and they operate with a nimbleness that enables them to serve customers very effectively. Banks want immediate scalability.

Customer Experience 156

Customer Experience Innovation Fintech System 156

Insights on Business

JUNE 25, 2018

FinTech is undeniably transforming banking and financial industries. Everyday there is a new hot topic or a new application of an existing technology that is reshaping the industry. In these articles our IBM subject matter experts present some of the starting points for executives to begin emphasizing customer experience over products.

Fintech 111

Fintech Technology Industry Customer Experience 111

NCR

MARCH 2, 2016

For banks to deliver a truly personalized customer experience, they must first abandon their “inside-out” approach and gain a better understanding of how customers consume services and how to deliver across multiple platforms. According to industry experts, human interaction accounts for two to five errors per 100 tasks.

Customer Experience 40

Customer Experience Software System Industry 40

PYMNTS

JULY 15, 2019

Both firms are human resources Software-as-a-Service (SaaS) providers specializing in compliance and training, but the firms pointed to Mammoth HR’s strength in the payroll and human capital management spaces as key additions to the combined company. In a press release , ThinkHR announced it has reached an agreement to merge with Mammoth HR.

Resources 100

Resources Software Training Capital 100

Bank Innovation

OCTOBER 28, 2019

It’s taking its position to regulators around the world in an effort to change how the industry operates. -based money transfer startup TransferWise is going beyond cheeky ads to spread its message of foreign exchange fee transparency. The eight-year-old company, which is reportedly valued at $3.8

Regulation 170

Regulation Operations Industry Report 170

Bank Innovation

MARCH 11, 2020

At Royal Media, Bank Innovation‘s publisher, we take great pride in the value of our exceptional industry conferences and the effort we put into their production. We rightly view our more than a dozen annual conferences as crucial opportunities for business development in our industries.

Conference 243

Conference Innovation Industry Customer Experience 243

FICO

AUGUST 25, 2021

In this final blog in my series, let’s explore how can lenders take advantage of advanced modeling technology to cost-effectively originate profitable, compliant decisions that protect your bottom line AND deliver an optimized customer experience to the best customers. Does that sound like a tall order? Is it doable? Absolutely.

Compliance 52

Compliance Customer Experience Analytics Lending 52

PYMNTS

JUNE 26, 2017

These services are not just enabling merchants to offer consumers greater convenience, but are also providing new opportunities to foster customer engagement, beef up payment security and collect data insights. Other payment solutions could improve the customer experience when car owners get their vehicles serviced at a dealership.

Report 150

Report Payments Meeting Tools 150

Insights on Business

MAY 1, 2018

As the banking Payments ecosystem in Canada continues to expand, IBM is looking forward participating in the upcoming Payments Canada Summit , held in Toronto on May 9-11 with industry leaders, innovators and challengers. Compliance. With over 90 speakers and 40 different breakout sessions, there is something for everyone. Biometrics.

System 126

System Payments blockchain Fraud 126

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

NOVEMBER 27, 2018

“The trusted and tested correspondent banking approach has encountered challenges from emerging alternative solutions and new players upending some of the industry’s fundamentals,” wrote SWIFT Head of Banking Harry Newman and McKinsey Partner Olivier Denecker in the report’s introduction.

Payments 123

Payments Innovation Comparison Meeting 123

PYMNTS

JANUARY 30, 2020

In a statement, Jørgen Christian Juul, founder and CEO of Cardlay, highlighted the importance of industry collaboration in enhancing corporate financial services. Our platform is championing a culture of collaboration throughout the industry, enabling us to provide a better customer experience to corporate cardholders.”.

Data 161

Data Fintech Cards Software 161