PYMNTS

MARCH 26, 2019

Retailers in the physical world are at a real disadvantage when it comes to knowing the customers in their stores, and what they do once they get there. The list goes on, but suffice it to say, the jokes about digital retailers knowing more about customers than they know about themselves didn’t appear in the culture out of nowhere.

Retail 127

Retail Security Data Software 127

PYMNTS

SEPTEMBER 22, 2020

Consumer packaged goods (CPG) – which just four years ago had only a 1 percent penetration rate online – are capturing the digital shift in a dramatic way during the pandemic. As the crisis pushed online grocery into exponential growth during the crisis, CPG companies are finally starting to sell and advertise online.

Company 140

Company Capital Resources Trends 140

PYMNTS

AUGUST 13, 2020

By comparison, the first 3-D Secure (3DS) technology provides consumers with a user experience marked by lengthy times for processing and verification. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. Merchants pay $3.13 Merchants pay $3.13

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

JUNE 5, 2020

percent of consumers were shopping for retail goods online as of May 23, up from the 32.5 percent increase of consumers who shopped online for retail goods on April 11 and 24.1 million consumers are now shopping online, compared to the 66.4 However, even the high end needs to be online. This is a 29.4

Retail 131

Retail Online Texas Comparison 131

PYMNTS

MARCH 20, 2019

From SPOT to Starbucks , online platforms and retailers are providing consumers with new ways to place orders or make purchases from the car. By comparison, mobile ordering and payment accounted for 9 percent of those transactions in the fiscal third quarter of 2017. Currently, 58.7 times a year. company-operated transactions.

Los Angeles 183

Los Angeles Retail Philadelphia Miami 183

NCR

SEPTEMBER 22, 2017

In the retail industry, like many other sectors, the maxim ‘innovate or die’ seems to be growing in authority and relevance by the day. This was partly attributed to smaller firms’ strategies of offering a combination of in-store and online shopping options. percent on average in the past year.

Retail 80

Retail Technology Comparison Trends 80

PYMNTS

DECEMBER 16, 2019

It also means that pharmacies — whether brick-and-mortar or online — are popular places, perhaps even part of a weekend to-do list that includes holiday retail shopping. That is certainly one possibility for innovation and disruption in the retail pharmacy space. Rising Costs. Recent research supports that point.

Mobile 142

Mobile Retail Innovation Course 142

PYMNTS

NOVEMBER 2, 2020

Today, the “membership has its privileges” mantra is at the core of the latest face-off between the two retail behemoths vying for an increasing portion of consumer spend: Walmart and Amazon. The Prime, Plus Membership Face-off: In-store Versus Online. A PYMNTS study of a census-balanced sample of 2,165 consumers conducted Oct.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

MARCH 2, 2017

New Balance, by comparison, brings in a mere $3 billion annually — certainly nothing to shake a stick at, but still 90 percent smaller than Nike. The watch is also water-resistant and will sync with Strava so that exercisers can share their workouts online with the rest of the Strava international running community.

Retail 100

Retail Boston Community Branding 100

PYMNTS

DECEMBER 20, 2018

Dynamic pricing promises to keep making strides in 2019, with vendors updating their repricing software (“repricing” is another term for “dynamic pricing”), and online sellers engaging in increasingly fierce competition to win the buy box. earlier in December launched a repricing software product for Walmart online marketplace sales.

Software 157

Software Retail Analysis Online 157

PYMNTS

NOVEMBER 29, 2017

When it comes to payments and technology innovations, some industries are seeing massive growth, and others are seeing declines. By comparison, U.S. 44 percent | The amount of all 2017 online commerce in the U.S. (4 4 percent of total retail) for which Amazon could be responsible.

Data 116

Data blockchain Comparison Industry 116

PYMNTS

JUNE 20, 2019

Even so, the retailer missed Wall Street’s quarterly same-store estimates as it contended with strong competition from Amazon and Walmart.). McMullen said the company knows that shoppers love their brands “and that they are hungry for innovative new products that they can only get by coming to and shopping with Kroger.”

Branding 102

Branding Indiana Retail Florida 102

PYMNTS

JANUARY 22, 2021

According to a press release, the Texas-based airline is launching what it calls “Flagship Cellars,” a joint venture with online wine retailer Vinesse that will offer home delivery of a specially curated menu of selections normally only sold to its super-premium Flagship passengers. “We million per day. Tough Times, New Thinking.

Comparison 147

Comparison Texas Operations Retail 147

PYMNTS

FEBRUARY 27, 2019

Even in an age when shoppers can order groceries online and have them delivered straight to their doors, the vast majority of consumers are still shopping the traditional way – hopping in their cars and heading to their local brick-and-mortar grocery store to shop the aisles or pick up an online order. Roughly three in 10 – or 27.1

Maine 135

Maine Seattle Online Retail 135

PYMNTS

JANUARY 17, 2019

Hot on their trail are machine learning and artificial intelligence (AI) technology — the software and algorithms promising to reduce the risks of overstocking and understocking, and providing other benefits that can boost retailers’ revenue. This minimizes the amount of time it takes to complete the majority of the company’s online orders.”

Retail 197

Retail Survey Analysis Apple 197

PYMNTS

JUNE 7, 2018

Finastra said this week at Money20/20 Europe that it is making the trio of core components tied to its FusionFabric.cloud platform available for open innovation, eyeing the drive to open banking. FusionStore offers an online marketplace for trying and buying applications.

Fintech 186

Fintech Comparison Innovation Analytics 186

PYMNTS

FEBRUARY 3, 2020

percent of online sales came from social channels. Instagram is a preferred platform for 92 percent of retailers engaged in social commerce, followed by Facebook (77 percent), Twitter (57 percent), and Pinterest (47 percent). Ask Amazon, which had to shutter its social shopping entry, Spark, after two years in July 2019. Savvy Brands.

social media 144

social media Branding Survey Strategy 144

PYMNTS

NOVEMBER 7, 2017

People on social media will engage in online debate for almost any reason — sometimes no reason at all. By comparison, there are more than 150 McDonald’s. According to Foursquare , the answer is yes. Unsurprisingly, fast food patrons immediately began warring on social media about whether or not the results could be trusted.

Innovation 100

Innovation Oregon social media Payments 100

PYMNTS

MARCH 25, 2019

To connect food delivery platforms with consumers looking for convenience and cost savings, eCommerce innovators are creating aggregators as price and time comparison tools. percent of customers of those establishments see online and app ordering as a feature important to success. percent of QSR managers and 83.6

Los Angeles 161

Los Angeles San Francisco Comparison Seattle 161

PYMNTS

MARCH 26, 2019

By comparison, only about two-thirds — or 66.4 Digital Innovations. Beyond turning to in-car commerce, Domino’s has introduced additional digital innovations to make it easier for consumers to order that buffalo chicken or pepperoni pizza — or drive loyalty. percent — of commuters followed the same purchasing behavior in 2017.

Phoenix 149

Phoenix Arizona Innovation Comparison 149

PYMNTS

SEPTEMBER 15, 2020

Similarly, industry and society are moving on to new experiences in futuristic online “worlds” with functioning economies where real-world and virtual events commingle in an evolution of social media-style community offering safety from COVID and, increasingly, commerce. Murmurs From The Metaverse. million viewers.

Indianapolis 160

Indianapolis social media Comparison Washington 160

PYMNTS

JANUARY 26, 2018

Finding a pair that fits her waist comfortably without needing to be hemmed six inches is a nearly impossible task even in a store, where she can try on pair after pair — let alone online, where she essentially has to guess whether the jeans will fit, and then go through the rigmarole of returning them if they don’t. Innovation Trajectory.

Data 116

Data Las Vegas Branding Online 116

PYMNTS

APRIL 4, 2018

Through platforms such as Slice , small pizzerias can tap into technology that allows their customers to order pizza online for pickup or delivery — just like the larger national chains. By comparison, Sela said 60 percent of the big pizza chains’ business is digital, leaving room for small pizzerias to grow their digital order base.

San Francisco 128

San Francisco Comparison social media Online 128

PYMNTS

MAY 2, 2016

Mothers have always been a desirable retail demographic. In the days when mom (and only mom) balanced the checkbook, retailers that could influence her purchasing decisions often had an entire family’s disposable income at their, well, disposal.

Millennials 100

Millennials US Online Retail 100

Cisco

DECEMBER 7, 2020

Retail financial institutions in particular understand the longer-term significance of this moment to their future business. And make no mistake, these goals include improving customer experience in retail branches as well. Institutions are quickly recognizing the strategic advantages of online appointment scheduling.

Meeting 82

Meeting Video Customer Experience Innovation 82

PYMNTS

OCTOBER 2, 2018

Apart from the fine, the European Commission (EC) gave Google 90 days to “stop its illegal conduct” and offer other price-comparison services the chance to compete on a balanced playing field. It denied other companies the chance to compete on the merits and to innovate.

Google 100

Google Report Comparison Regulation 100

PYMNTS

JULY 23, 2018

Target reported that its one-day sale on July 17 was its biggest online shopping day of the year, in terms of both traffic and sales. “As a result of Amazon’s holiday increasing in popularity, numerous retailers offered deals on their own sites to combat Amazon, turning mid-July into a mini holiday shopping season.

Google 100

Google Retail Online System 100

PYMNTS

NOVEMBER 20, 2020

But as the pandemic has progressed it has become increasingly clear that Target is also laying claim to the paycheck, and is often more innovative and digital-first than Walmart. It’s hardly competing with Amazon yet, but Target has shown more digital momentum than any major retailer during the pandemic.

Comparison 165

Comparison Strategy Retail Minneapolis 165

Abrigo

MAY 20, 2015

When the Apple Watch hits retail shelves within the next few weeks, chief technology officers and developers at financial institutions will be working to make sure that their mobile app translates to the latest wearable tech. An innovation like that can make the Apple Watch and Bitcoin seem archaic in comparison.

Apple 150

Apple Comparison Mobile Innovation 150

PYMNTS

JULY 10, 2019

Digital platforms facilitate everything from online shopping to ridesharing to booking a hotel. An unexpected consequence of the retailer race to offer same-day and one-day delivery is increased fraud exposure. By comparison, fraud itself is considered a top friction point by only 16.4 Nearly one-third (30.4

Fraud 140

Fraud Strategy Study Comparison 140

PYMNTS

AUGUST 19, 2019

Retailers need to work harder to get more consumers to download mobile commerce apps, one of the main areas of focus for retail going into the 2020s. percent of respondents who shop mostly online and 44.5 percent of respondents who shop mostly online and 44.5 More specifically, 77.6 Even more on point, “42.6

Retail 165

Retail Mobile Innovation Maine 165

PYMNTS

APRIL 16, 2018

At the intersection of data privacy and security and payments innovation lies friction, possibly, for the consumer experience. In the case of the latter, of course, the EU’s online privacy laws have implications for firms far beyond Europe’s borders – to the tune of hefty fines for non-compliance. Are merchants ready?

Mobile 106

Mobile System Data Course 106

PYMNTS

NOVEMBER 11, 2019

That sounds like a large number, though it is difficult to make an apples-to-apples comparison with cards issued by others, since as a general rule banks do not break out performance by individual cards. According to reports last week, Amazon will soon be heading to Boston to construct a $40 million state-of-the-art robotics innovation hub.

Apple 101

Apple Massachusetts Data Cards 101

PYMNTS

AUGUST 5, 2016

For a startup that’s done some pretty heavy lifting to successfully recruit merchants to join an innovative new eCommerce platform, being front page news lauding its accomplishments is always great news. Most local liquor store retailers don’t have websites, which means that they don’t have online product catalogues for starters.

Comparison 100

Comparison Retail Boston Online 100

PYMNTS

JANUARY 25, 2021

By comparison, Netflix's 75 million U.S. That is triggering a deeper analysis of things like return on investment and the most innovative ways to effectively reach gamers. Overlay the eye-popping data on the number of hours of gaming content that is consumed, and the enormity of the opportunity starts to emerge. “I How do we test this?

Video 197

Video Branding Comparison Industry 197

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. According to Steph So , head of Digital Experience at Shake Shack , said the pandemic accelerated the companies use of digital-first innovations, among them contactless payments.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

DECEMBER 13, 2019

The clock is ticking — holiday shipping deadlines are approaching and the last of the holiday shopping procrastinators are either rushing to order online or resigning themselves to a last-minute trip to a crowded mall or shopping center to tough it out in line with all the other procrastinators. billion a year. billion and FedEx 3 billion. “We

New York City 131

New York City New York Retail US 131