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Retailers Are Getting Smarter About Artificial Intelligence

PYMNTS

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.

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Biometrics Changes Tempt eCommerce Companies As Fraud Defense

PYMNTS

As the digital shift continues to keep pace with post-coronavirus shopping behaviors, eCommerce fraud is growing with it. In fact, 22 percent of respondents in a recent TransUnion survey claimed they had “been targeted by digital fraud related to COVID-19.” The company’s technology tracks user behavior to determine fraud.

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When Retail Fraud Is An Inside Job

PYMNTS

When it comes to a retailer protecting its assets — digital and otherwise — the intrinsic assumption might be that the focus ought to look outward. But the reality is that the greatest security threat facing retail companies, according to a number of recent surveys, often comes from within. In a story posted yesterday (Feb.

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Can Digital Platforms Solve The Fraud vs. Friction Dilemma?

PYMNTS

These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. An unexpected consequence of the retailer race to offer same-day and one-day delivery is increased fraud exposure. Nearly one-third (30.4

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PAAY Rolls Out Partner Platform To Complement EMV 3DS Technology

PYMNTS

By comparison, the first 3-D Secure (3DS) technology provides consumers with a user experience marked by lengthy times for processing and verification. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. Merchants pay $3.13

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Sharing Platforms Fight Fraud, Make Friends

PYMNTS

Platforms are doubling down on security in the wake of embarrassing data breaches and steady consumer fraud complaints, but it’s a fluid situation. The happier story, by comparison, is payments. Parallel developments are happening in retail, of course. recently raised $14 million to upgrade its unique apartment rental app.

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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. Indeed, as the recently completed National Retail Federation (NRF) retail show in New York City demonstrated, commerce keeps moving to what Webster called in the webinar a “customer-centric approach.”

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