Perficient

DECEMBER 29, 2020

It is time to reimagine the traditional banking business model and optimize it for the digital age. Financial institutions that want to remain ahead of their competition must adopt new business processes and implement fresh digital strategies and technologies. How will your company take the next step in customer engagement?

Branding 294

Branding Industry Digital Strategies Customer Experience 294

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Digital Strategies Analytics System 251

Perficient

FEBRUARY 24, 2021

Always choosing to go against the grain, Jon Bostock has consistently succeeded at the toughest challenges presented by companies both large and small. He also focused on improving the customer experience, raising the company’s net promoter score, which measures brand affinity, to three times higher than the manufacturing industry average.

Branding 441

Branding Case Study Digital Strategies Strategy 441

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

SEPTEMBER 29, 2017

The Ikea deal will add capital to the company, sources told CNBC, though it was not clear how much Ikea paid for the acquisition. Ikea has been looking for ways to boost its digital customer service capabilities, as Amazon and other digital-first rivals are stepping up their game in terms of home goods and installation.

Digital Strategies 109

Digital Strategies Strategy Leadership Capital 109

Perficient

JANUARY 26, 2022

On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business. GM Financial will share how it continues to focus on the customer, while Adobe will discuss what all financial services companies can do to become “experience makers.” We’d love for you to join us.

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

PYMNTS

AUGUST 10, 2018

The company also launched a sleep-in concept in select pop-up stores along with mattress retailer Casper , which offers mattresses with ergonomic technology. In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Perficient

NOVEMBER 20, 2020

As all marketers know, visual content creation can be a long and expensive process. Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. For example, let’s say you sell pickup trucks.

Video 322

Video Tools Digital Strategies Marketing 322

Perficient

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. A robust digital strategy and API development plan are imperative for success : Partnerships and experiences serve as extensions of carrier brands, necessitating careful cultivation.

Innovation 251

Innovation Regional Strategy Trends 251

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

PYMNTS

DECEMBER 5, 2016

It’s a marketing challenge as much as any, as a lot of people who shop on Amazon are not naturally Walmart shoppers.”. But there are also reasons for concern — Walmart is catching more customers with its e-commerce efforts, but its online market share actually slipped a point to 4.1 percent during the same time period.

Digital Strategies 100

Digital Strategies Strategy Online Retail 100

FICO

JUNE 21, 2017

Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. Getting your digital strategy right will determine whether you’re one of those winners — or one of the losers.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

PYMNTS

AUGUST 15, 2019

The drivers of this modest change are that we now include the sentiment and uncertainty effects and that financial markets have responded notably to recent trade news.”. Trade finance has a significant role to play by being the conduit structures through which companies access capital to support their global trade ambitions.”.

Marketing 108

Marketing Regional Fintech Capital 108

Perficient

SEPTEMBER 26, 2022

Over 2,400 companies were in attendance, and it was said that there were over 8,500 attendees present this year. I felt very fortunate to be in the company of thousands of like-minded professionals seeking to digitally transform an industry that’s focused on protecting people, businesses, and the things they care about most.

Data 275

Data Conference Analytics Industry 275

Perficient

NOVEMBER 6, 2020

For brands and companies, it’s not always easy to deliver on these customer expectations, but it’s well worth it. Perficient’s Digital Strategy and Experience Design teams are missioned with helping our clients deliver the best possible customer experience with their digital investments.

Customer Experience 427

Customer Experience UX User Experience Branding 427

Perficient

MARCH 12, 2021

A digital transformation journey is effective for businesses because it is rooted in commerce and investing in commerce throughout a digital transformation will have a direct impact on your business and its future, starting with your go-to-market strategy. Your Go-To-Market Strategy is the North Star.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

BankInovation

DECEMBER 15, 2022

Chief financial officers and treasurers are feeling squeezed in today’s market as they juggle multiple priorities, and they can look to technology and automation to relieve some of that burden.

Company 52

Company Operations Technology Management 52

PYMNTS

NOVEMBER 16, 2020

16) that the company is seeing new consumer spending trends as a result of the pandemic. But he noted that “while this is a very dramatic short term event, we continue to be focused on the longer term and executing to continue to grow our market share and execute on our digital strategy, which is now more important than ever.".

Conference 218

Conference Trends Digital Strategies America 218

Perficient

NOVEMBER 12, 2020

Digital disruption continues to accelerate across every industry, including the digital industry itself. The digital agency emerged in the 1990s, soon after companies realized that the web would be driving customers to their web site and that they needed to make sure these customers got there. Data + Marketing.

How To 508

How To Branding Customer Experience Industry 508

Perficient

NOVEMBER 30, 2020

There is no doubt that the role of the Chief Marketing Officer (CMO) has changed significantly in the past decade. Whereas marketing used to be all about generating “buzz” and vanity metrics, today’s CMOs are charged with building business cases around campaigns and reporting out post-launch ROI metrics to justify business value.

Branding 378

Branding UX Customer Experience Marketing 378

Perficient

SEPTEMBER 10, 2020

With so many people working from home, digitizing assets, moving to the cloud, and digital transformation (connecting people where they are using various channels) are becoming key priorities to companies entering a disruptive 2021. I am outlining 6 topics that will become a key part of analytic product teams in 2021.

Analytics 322

Analytics Data Tools Examples 322

PYMNTS

JANUARY 19, 2021

And the pandemic has done nothing but coalesce LendingClub’s digital strategy to become a full spectrum of consumer and commercial loan products across digital conduits, said Nayar (who added that LendingClub already exists as a “massive powerhouse on the loan side”).

Digital Banking 290

Digital Banking Cards Digital Strategies Survey 290

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

AUGUST 5, 2019

The acquisition of Credible underscores Fox Corporation’s innovative digital strategy that emphasizes direct interactions with our consumers,” Lachlan Murdoch, Fox Corp’s executive chairman and chief executive, said in a statement to Reuters. mortgage market, as well as student and personal loans. trillion U.S. trillion U.S.

San Francisco 108

San Francisco Lending Digital Strategies Marketing 108

PYMNTS

JANUARY 20, 2021

Broadly speaking, P&G’s business lines — both individually and collectively — are enjoying momentum from changes the company put in place long before the coronavirus struck, as each of its 10 product categories grew organic sales, led by a 30 percent increase in Home Care and double-digit gains in both Oral Care and Family Care.

Online 292

Online Report Strategy Trends 292

PYMNTS

OCTOBER 29, 2020

"Our strategy, planning and execution enabled us to adjust to changing market conditions, rebound quickly from the sharp downturn COVID-19 caused during the second quarter, and deliver strong profitability for shareholders," said Ersek, adding that while macroeconomic headwinds persist, "our business continues to improve.".

Digital Strategies 204

Digital Strategies Strategy Operations US 204

PYMNTS

AUGUST 10, 2020

At the time, Ersek said despite the challenging global environment of the pandemic, WU will position the company for growth. The Denver-based digital platforms reported it had $1.2 WU’s market value is $9.6 Ersek told FT that any future deals would have to deliver cost savings and fit with WU’s digital strategy. “In

Denver 198

Denver Digital Strategies Report Strategy 198

PYMNTS

JUNE 5, 2019

Russian eCommerce giant Mail.ru, mobile company MegaFon and Alibaba have announced a joint partnership for a new venture called AliExpress Russia JV, according to reports. This agreement is in line with our digital strategy of ‘driving [the] digital world,’ aimed at creating new opportunities for over 76 million customers.

Digital Strategies 122

Digital Strategies Groups Mobile Regional 122

PYMNTS

JANUARY 20, 2020

The layoffs affected sales, product development, marketing and ground operations and took place over the last few months, two sources said. The company also closed down numerous EasyDay stores, adding to the 140 closures in November. By 2018 the company had 500-600 employees developing digital assets for Retail 3.0.

Groups 101

Groups Retail Digital Strategies Analysis 101

PYMNTS

FEBRUARY 28, 2019

Chinese eCommerce company JD.com and luxury fashion platform Farfetch are expanding on a previous partnership to bring a “Premier Luxury Gateway to China,” according to a release by the companies. Jon Liao, chief strategy officer of JD.com, said the partnership is fortuitous for both companies.

Branding 123

Branding Digital Strategies Strategy Operations 123

Perficient

JULY 27, 2020

If we were to draw it out, it would look like this: The short of this is that you continue to answer the why began in your business strategy but really begin to get into the details with the what and how. Every company starts with different needs, different systems, and definitely a different culture. Take a holistic approach.

Strategy 332

Strategy Course Digital Strategies Technology 332

Perficient

FEBRUARY 25, 2021

CX IQ also tells us how company leaders perceive those capabilities and the degree to which they share these perceptions. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

MAY 12, 2020

Retailers and direct-to-consumer (D2C) brands that are now seeing their eCommerce sales take flight would be remiss to ignore the data being generated by the digital shift and the potential marketing opportunities. Big brands like J.Crew and Macy’s have cut marketing spend, leaving the door open for startups and smaller D2C brands.

Retail 130

Retail How To Branding Strategy 130

Bobsguide

MAY 19, 2016

In recent years, technology disruption has forced companies in many industries to rethink their digital strategy. Some, digital-first companies are able to identify and exploit service weaknesses in markets from travel to retail. Others, traditional companies, are fighting to stay relevant in a.

Digital Strategies 74

Digital Strategies Mobile Strategy Retail 74

PYMNTS

MAY 18, 2018

As Nordstrom ramps up its digital efforts, the department store retailer reported better-than-expected first-quarter earnings. The company reported earnings per share of 51 cents and revenues of $3.47 percent, but the company also saw an 18 percent increase in sales enabled through digital capabilities compared to the previous year.

New York 116

New York New York City Retail Digital Strategies 116

Perficient

DECEMBER 10, 2020

The pandemic exposed both good and bad customer experiences as companies reacted to the changing market and economic conditions. Reality: Only 35% of companies have a C-Level sponsor for CX. Reality: Channel focus (investment) for these companies were #1 Email, #2 Web, #3 Digital Ads. Expectations vs Reality.

Customer Experience 340

Customer Experience Leadership Study Groups 340

Cisco

OCTOBER 11, 2021

It’s a time of transition and digital transformation in financial services. Only 14% of banks are in the execution phase of their digital strategy… BDO. 61% of corporate leaders believe sustainability leads to market differentiation and improved financial performance… USGBC.org.

Branch Design 141

Branch Design Branch Strategies ATM Digital Strategies 141