PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. billion people – will likely be using online and mobile banking services by 2024. We've got to do more of it.”. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

DECEMBER 10, 2019

Mutual Security Credit Union, with more than $315 million in assets, chose Lumin Digital because of its outstanding user experience, beyond what big banks and other financial institutions could offer. . Expected to go live in the spring of 2020, UICCU will have more than 21,000 active users on the platform.

Security 130

Security Illinois User Experience Digital Banking 130

PYMNTS

MAY 20, 2020

Seeing how people were clamoring for grocery items, Little Greek Fresh Grill used the Paytronix platform to provide them via a “community store” setup in almost all of its 44 restaurants. We were able to sell that to our guests online.”. Local Cantina in Ohio used Paytronix to sell margaritas to go.

Meeting 134

Meeting Florida Ohio Texas 134

PYMNTS

JUNE 2, 2020

FIs are meeting these shifting customer demands by adding functionalities to their online offerings that were previously available only in branches, such as account openings and loan applications,” the Tracker states. One does not simply walk into digital-first banking without preparation, however. APIs Accelerate Digital-First Adoption.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. This represents a challenge for the banking sector, as financial institutions (FIs) including community banks and credit unions (CUs) have to both manage the negative impacts of the current crisis and keep online service seamless.

Tools 167

Tools Mobile Online United States 167

Perficient

FEBRUARY 4, 2021

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. The COVID-19 pandemic demonstrated the need to engage, communicate, and support customers who cannot visit a physical store, which made the need for an accessible presence more critical.

UX 531

UX Guidelines Compliance Study 531

PYMNTS

FEBRUARY 1, 2021

If a little eBay store, so to speak, can facilitate online payment easily, the dental practice in town or the orthopedic practice in town has the same ability. Everybody pays online for everything. At the same time, he said the medical community needs to do a lot more than it currently is to boost patient confidence.

System 267

System Payments Study Cards 267

PYMNTS

FEBRUARY 28, 2019

While hosts in rural communities are legally allowed to accept both Korean citizens and foreigners as guests, hosts in urban areas can only accept those from outside the country. This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences.

Payments 183

Payments User Experience Training Case Study 183

Jack Henry

NOVEMBER 20, 2019

Since then, not much has changed with bill pay functionality to improve the experience or even make it more palatable. There have been two main ways to pay online, through your financial institution’s website or through your biller’s website.

User Experience 108

User Experience Maine Online US 108

Independent Banker

JANUARY 31, 2022

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. With less than a year until the scheduled launch of the FedNow Service, community banks are still awaiting updates on specifics. “And

Community Bank 91

Community Bank Community Resources Fraud 91

Cisco

JANUARY 13, 2022

The global community is relying on the financial sector to enable a massive reallocation of capital toward sustainability – exposing unprecedented investment opportunities while mitigating unprecedented risks – to enable a smooth transition to a net-zero world.

Community 109

Community User Experience Leadership Video 109

PYMNTS

MAY 26, 2017

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. BNO: While we’ve always been a community platform, we recently revamped our offerings to focus on being a holistic business intelligence solution.

Branding 103

Branding Community Survey Data 103

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

JULY 25, 2018

According to reports, the eTailer has launched six in-app user experiences designed to make category-based shopping easier. The experiences, called “Posh Markets,” allow Poshmark enthusiasts to zero in on their specific shopping interests. “The

User Experience 100

User Experience Marketing Community US 100

PYMNTS

JULY 27, 2016

The edge mid-sized and community banks have historically had on the big guys is that they put a face to banking. Today, though, FinTech has changed the game, and new customer demands could be taking away community banks’ leg-up on their largest peers. Carter pointed to a recent J.D. Power report on retail banking in the U.S.,

Regional 100

Regional Community Bank Community Study 100

Jack Henry

APRIL 9, 2014

I thought about those events recently while reading a series of articles about managing the online user experience. With online services becoming a more frequent touch point for customers and members, it’s important for financial institutions to consider the level of customer service embedded in their electronic channels.

UX 95

UX User Experience Online Operations 95

PYMNTS

MAY 4, 2018

Candon also said parents or athletes who are trying to resell sports gear are a very different type of seller than someone who runs an account on eBay, and they need a different user experience to make it feel valuable — or indeed, even to succeed in offloading whatever they’re trying to get rid of.

User Experience 100

User Experience Course Community Meeting 100

Gonzobanker

MARCH 13, 2018

As many community banks focus on growing their commercial lending businesses, many are embarking on transformation initiatives to improve their capabilities and competitiveness. The Importance of the User Experience. Consumerizing the commercial customer experience—i.e., The Need for a Unified Data Strategy.

Lending 60

Lending Technology User Experience Data 60

Fintech Labs Insights

MAY 14, 2017

As part of our FinDEVr Feature series , which highlights some of the speakers you will see on stage at the event, we recently interviewed the developer community manager of one of the presenting companies, eSignLive by VASCO. The post Exclusive Interview with eSignLive’s Developer Community Manager appeared first on Finovate.

Community 15

Community Management Analytics Case Study 15

PYMNTS

DECEMBER 30, 2016

There’s a lot of noise during this period, so it’s the companies capable of rising above it to get their offers heard and also leveraging their own communities of users to help them get the word out. Our top performers are typically companies that have very strong communities of users.

Community 129

Community User Experience US Company 129

PYMNTS

DECEMBER 2, 2019

Rosen said Commerce Venture’s approach was borne out of the reality that there’s a continuous need for the more-entrenched financial services and payment players to keep up with best-in-class user experiences, processes and interfaces. It’s not a one-sided relationship, though.

Capital 127

Capital Innovation User Experience Payments 127

PYMNTS

MAY 6, 2019

“And most fake accounts selling counterfeit merchandise usually upload a large quantity of posts every day, resulting in a chaotic and negative user experience,” the report stated. billion per year to fake online sales. Global counterfeiting is a big business, worth about $1.2 trillion every year.

social media 123

social media Branding Survey Report 123

PYMNTS

FEBRUARY 11, 2020

The fraud community is more and more using machine learning to access data, and moving away from attacking payments directly and into account takeover, synthetic identities and other means,” Sevounts said. The ultimate goal of online commerce is to be able to improve the user experience,” he said.

Fraud 146

Fraud Security Data Tools 146

Gonzobanker

JANUARY 17, 2020

Community banks and credit unions do not fear each other. Here’s a great question for community bank executives: What would it take for your local competitors to fear you as much as a Top 5 player? We are in the infant stages of integrating digital marketing and online origination. This must change from the top.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

MAY 11, 2017

For example, some businesses are turning to APIs to offer eCommerce solutions to help them tap into the online market which, by some accounts , is expected to be worth $1.3 With such a staggering amount of money up for grabs, it’s little wonder that SMBs are seeking solutions to tap the online market’s potential. At this event, U.S.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

DECEMBER 3, 2019

Others are turning toward collaboration and the developer community to more easily create their own corporate card solutions, and explore new use cases. .” This week’s exploration of commercial card innovation looks at how top players in commerce and payments are attempting to fill adoption gaps.

Cards 101

Cards Innovation Tools Study 101

Jack Henry

AUGUST 13, 2014

The community banks and credit unions have always been fighting “the good fight” for customers/members. Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. But there is a bigger fish out there that both the community banks, credit unions, and big FIs should be worried about.

Google 108

Google Mobile Apple Community Bank 108

Perficient

NOVEMBER 1, 2020

Material Design and Cupertino widgets to differentiate Google & Apple’s user interface design to help Flutter app look and behave naturally on different platforms (Android, iOS etc.), Improved user experience when compared with other hybrid app development frameworks. Mature, vast community. Check out more here.

Google 416

Google Survey User Experience Community 416

Gonzobanker

FEBRUARY 6, 2017

Maciej Lipiec, a User Experience Director for K2 (which develops chatbots), wrote : “Processes with lots of options are hard to adapt for conversational UIs. A good conversational user interface is not a simple adaptation of your forms with a bot asking a question for every possible form field. The Long Run Impact.

social media 60

social media Technology Survey Data 60

Gonzobanker

FEBRUARY 6, 2017

Maciej Lipiec, a User Experience Director for K2 (which develops chatbots), wrote : “Processes with lots of options are hard to adapt for conversational UIs. A good conversational user interface is not a simple adaptation of your forms with a bot asking a question for every possible form field. The Long Run Impact.

social media 60

social media Technology Survey Data 60

Fintech Labs Insights

OCTOBER 7, 2015

Thomson Reuters connects and powers the global financial community through our open and trusted news, data, analytics and insight, tools and applications, trading capabilities, and infrastructure and services – enabling discovery, liquidity and compliance. Eikon Application Platform / Partner Program / Professional Developer Community.

Analytics 12

Analytics How To Community User Experience 12

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. This is an extension of business services, powered by a local community bank.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

APRIL 11, 2017

Update: Check out a copy of AARP’s April 2017 Financial Innovation Frontiers report online. Although the 50-plus community represents only 35% of the entire U.S. They are avid users of digital tools, services, and products, and they are increasingly finding that their needs are not met by the bank offerings alone.

Fintech 18

Fintech Innovation CA User Experience 18

CB Insights

JULY 31, 2017

Cybersecurity is an area of focus for Facebook, which has recently been publishing job solicitations for people with experience in investigating and analyzing online threat actors, tactics, and techniques. 3D content — Sketchfab is an online platform for publishing and searching for 3D content.

Company 28

Company Video social media Conference 28

PYMNTS

JULY 1, 2020

It’s an effort designed to optimize the end-user experience and limit the need for cardholders to toggle from one platform to another to view all of their financial information. community bank Arvest Bank has adopted the trade finance technology of Finzly , according to a press release. Arvest Bank Taps Finzly Platform.

Fintech 141

Fintech Strategy Fraud User Experience 141

PYMNTS

DECEMBER 18, 2018

An approach, he said, that has many variations on that theme: line-busting tech in the store, beacons, smart digital clothes hangers that signal popular items online or rich loyalty offerings. The methods vary, but the goal is similar, which is to offer consumers a faster, more efficient, more secure and more pleasant shopping experience.

Retail 140

Retail Millennials Online User Experience 140

PYMNTS

MARCH 18, 2019

While some larger financial institutions (FIs) have joined the platform, regional community banks and CUs account for 85 percent of Zelle’s participants. Users receive messages for scheduled transactions, reminding them that they should only make P2P transfers to trustworthy parties.

Security 148

Security Fraud User Experience California 148