PYMNTS

MAY 31, 2018

Community banking may get a boost from technology, if recent activity is any indication. In Florida, reported American Banker – in the community banking realm – Seacoast Banking has paired with SmartBiz Loans to shorten the loan approvals process. Joint efforts from community banks are reportedly picking up steam.

Community Bank 104

Community Bank Community Fintech Florida 104

PYMNTS

JUNE 14, 2019

Most consumers probably don’t have strong opinions about their banks, since the relationship tends to be more transactional than emotional. However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S.

Retail 103

Retail Study Online Mobile 103

Bank Innovation

NOVEMBER 9, 2018

Bank-backed payment service Zelle crossed $32 billion in transactions in the last quarter, almost twice that of Venmo, but the P2P provider is not as omnipresent among banks as one would expect it to be.

Community Bank 150

Community Bank Community Digital Banking Payments 150

Bank Innovation

NOVEMBER 9, 2018

Bank-backed payment service Zelle crossed $32 billion in transactions in the last quarter, almost twice that of Venmo, but the P2P provider is not as omnipresent among banks as one would expect it to be.

Community Bank 150

Community Bank Community Digital Banking Payments 150

Banking Exchange

SEPTEMBER 22, 2021

Plus: Technology Credit Union hires chief credit officer, Guggenheim Securities expands consumer and retail investment team, and banking veteran joins Rochelle State Bank Management Feature Human Resources Feature3 Community Banking.

Digital Banking 78

Digital Banking Community Bank Resources Community 78

BankInovation

AUGUST 6, 2020

Atlanta-based Agora Services announced today it is launching white-label products designed to help banks reach small businesses and teens. The startup’s technology enables community banks and credit unions to launch digital banking solutions “within a month” according to the company. “It

Digital Banking 64

Digital Banking Atlanta Community Bank Community 64

PYMNTS

DECEMBER 30, 2019

In today’s top payments news, PayPal further integrates with Argentinian eCommerce company MercadoLibre, and Singtel and Grab partner to launch a digital bank in Singapore. Singtel, Grab Team Up To Launch Digital Bank In Singapore. Singtel and Grab are partnering to launch a digital full bank in Singapore.

Digital Banking 130

Digital Banking eBook Payments America 130

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

Banking Exchange

DECEMBER 10, 2019

Few realize it, but a new era of community banking is here Community Banking Technology Retail Banking Tech Management Branch Technology/ATMs Feature3 Feature.

Community Bank 78

Community Bank ATM Digital Banking Community 78

PYMNTS

OCTOBER 4, 2019

FinTechs in Europe have been experiencing a rise in value as many investors look for alternatives to run-of-the-mill, brick-and-mortar banks. Digital banks are generally seen as more attractive, as they are no longer struggling to find a solid foothold after the financial crisis a decade ago. based customers.

Fintech 197

Fintech Community Bank Community Leadership 197

Bank Innovation

JULY 26, 2019

OceanFirst Bank is seeing more consumers and businesses choosing to interact with the bank via video and, as a result, it is preparing for a future when bankers will be comfortable working in that channel. based community bank recently trained all 538 of its customer-facing employees in digital banking with a seven-week […].

Video 199

Video Training Community Bank Community 199

Chris Skinner

JULY 20, 2017

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

ABA Community Banking

JUNE 17, 2020

The post When Will Retail Banking Return to ‘Normal’? appeared first on ABA Banking Journal. The time is right to leverage the experiences of the past few months to make significant and sustainable changes to the branch environment.

Retail 96

Retail Branch Design Branch Strategies Resources 96

PYMNTS

DECEMBER 3, 2019

Lumin Digital has signed a multi-year contract with the University of Illinois Community Credit Union (UICCU) that will have Lumin’s cloud-based platform serve as the credit union’s digital banking solution for retail banking and bill payment.

Illinois 131

Illinois Digital Banking Customer Experience Analytics 131

Bank Innovation

FEBRUARY 11, 2019

Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings, is helping neo-banks and fintechs launch and scale up through a network of 850 community banks.

Community Bank 170

Community Bank Community Software Innovation 170

PYMNTS

OCTOBER 7, 2019

Miami-based NYMBUS announced the licensing of NCR’s D3 Digital Banking platform (D3) to give financial institutions the opportunity to quickly offer customers new brands, the FinTech announced in a press release on Monday (Oct. By [adding this] platform and product capabilities, we will achieve significant acceleration in growth.”.

Miami 109

Miami Digital Banking Branding Meeting 109

PYMNTS

DECEMBER 10, 2019

“Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members. We look forward to continued success with Lumin Digital as our trusted digital banking partner.” .

Security 130

Security Illinois User Experience Digital Banking 130

ABA Community Banking

OCTOBER 21, 2019

From simplified 10-step online account openings, to value-added robo-advising, to “certified digital bankers,” OceanFirst Bank delivers a new community banking experience. The post How One Community Bank Is Reinventing CX for the Digital Age appeared first on ABA Banking Journal.

Community Bank 49

Community Bank Community Online Customer Experience 49

PopularBank

MARCH 24, 2021

BDD Designation to Provide Branch $10 Million in Subsidized Deposits to Promote Community Reinvestment within East Harlem. New York, NY – March 24, 2021 – Popular Bank , a subsidiary of Popular, Inc. Popular Bank’s East 116 th Street branch will serve as a BDD branch in the designated Community District 11 (CD 11).

New York 91

New York Community New York City New Jersey 91

PopularBank

OCTOBER 28, 2020

Popular is committed to meeting the needs of our customers and communities, guided by our 127-year legacy. This realignment in our New York Metro market is consistent with our small business and retail services model in South Florida,” said Popular, Inc. President and CEO Ignacio Alvarez. “We

Puerto Rico 52

Puerto Rico New York Metro Community 52

PopularBank

JUNE 10, 2021

Receiving a superior rating by BauerFinancial is a testament to Popular Bank’s financial strength and commitment to our customers and the communities we serve. It is particularly meaningful given the unprecedented environment that both Popular Bank and the financial industry have had to navigate.

New Jersey 98

New Jersey New York Florida Community 98

Gonzobanker

JANUARY 4, 2024

In the spirit of New Year’s resolutions, here are three ways “Smarter Banks” will flip the customer experience (CX) script in 2024. #1 Personalized offers are presented in digital banking but are invisible to the contact center agent who has dramatically different product knowledge than their counterpart in the branch.

Customer Experience 120

Customer Experience Community Knowledge Base Tools 120

PopularBank

JANUARY 27, 2020

DFS Awards 1620 Pitkin Avenue Branch $10 Million in Subsidized Deposits to Deliver Financial Education and Access to Financial Services within Ocean Hill-Brownsville Community. New York, NY – January 27, 2020 – Popular Bank, a subsidiary of Popular, Inc. Our Community Commitment. About Popular Bank. banks by assets.

New York 91

New York Community New Jersey Houston 91

Abrigo

AUGUST 26, 2019

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. customers than traditional retail banks earned in the firm’s study of retail banking satisfaction.

Conference 150

Conference Lending Oklahoma Alabama 150

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Tackling those tougher problems to simplify things — and that’s true in banking, retail and restaurants.”.

Innovation 318

Innovation Data Examples Community Bank 318

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. Tue, 07/02/2019 - 02:45. by Sarah Rutherford. expand_less Back To Top.

Survey 52

Survey Fraud Digital Banking social media 52

Independent Banker

NOVEMBER 30, 2022

As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned to artificial intelligence. Greg Ohlendorf, First Community Bank and Trust. Photo by MirageC/Getty Images.

Management 91

Management Community Bank Community Data 91

CB Insights

JUNE 21, 2021

Growth of challenger banks. New niche & community-focused banks. Retail bank digitization. Banking-as-a-service . Digital wallets. Social and retail investing . Digital asset custody. Real-time payments. Cross-border payments. Buy Now Pay Later frenzy. ESG investing.

Trends 74

Trends Fintech Lending Analysis 74

BankInovation

DECEMBER 6, 2022

government is stepping in to ensure continuity of bank services for isolated communities and vulnerable, elderly or financially excluded customers with its new access to cash legislation, which is part of its imminent Financial Services and Markets Bill. LONDON — The U.K.

Community 52

Community Digital Banking Marketing Online 52

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Bad things about the banking industry. Bravo Brett and team!

Idaho 172

Idaho Community Industry Strategy 172

Gonzobanker

AUGUST 17, 2022

Digital Engagement Had Great Attendance and Extracurriculars. Digital banking provider Alkami acquired data analysis and marketing campaign management provider Segmint Digital banking and payments provider Bottomline was acquired by Thoma Bravo for $2.6B.

Fintech 184

Fintech Lending Software Compliance 184

PYMNTS

DECEMBER 7, 2020

You’d be forgiven for thinking that, in banking, the deal is dead. NCR Digital Banking Senior Vice President and General Manager Doug Brown told Karen Webster there will be an acceleration of deal making on the other side of the pandemic, particularly as financial institutions (FIs) recalibrate and expand their digital efforts.

Google 282

Google Examples Regional Lending 282

PYMNTS

OCTOBER 22, 2019

This developing world of payments and the fierce competition offered by non-traditional providers of financial services presents big challenges to smaller and community banks – those financial institutions (FIs) with less than $10 billion in assets. That brings [smaller] banks an immediate string of deposits,” Good said.

Community Bank 116

Community Bank Community Operations Leadership 116

PYMNTS

OCTOBER 17, 2018

A few weeks before the CCC issued its final licenses, GFA Federal Credit Union of Gardner, Massachusetts, announced it would be willing to work with legalized marijuana businesses, extending financial services to the industry and providing marijuana retailers with the same financial benefits used by traditional businesses.

Colorado 126

Colorado Massachusetts US Industry 126

PYMNTS

OCTOBER 31, 2019

A press release this week said Intellect Design Arena will connect Commonwealth Trade Bank to its Intellect Digital Core Solution, IDC 19.1, which Intellect said would help the financial institution (FI) to promote its digitization efforts. will support their vision of becoming an innovative and responsive digital bank.

Innovation 101

Innovation Community Bank Customer Experience Operations 101

PYMNTS

APRIL 30, 2019

Fidelity National bested first quarter estimates on the heels of transaction growth and increased spending by banks as they embraced upgrades to infrastructure amid transitions to digital banking and payments. Management also pointed to synergies and tailwinds behind the pending acquisition of Worldpay.

Conference 134

Conference Innovation Digital Banking Payments 134

Gonzobanker

APRIL 8, 2020

CMS and digital banking – Today’s regulatory environment will not tolerate a bank sending batch content updates to a vendor using a proprietary CMS requiring lots of manual intervention. There are over two dozen digital banking and origination providers in the market. Email us for a list.

Leadership 170

Leadership Analytics System Digital Banking 170