Gonzobanker

FEBRUARY 23, 2022

Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. New Cornerstone research estimates that banks can realize as much as $25 billion in BaaS revenue over the next five years through partnerships with third-party technology companies.

Community Bank 117

Community Bank Strategy Risk Management Fintech 117

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. To support this customer experience, Akin recommended leveraging technology to drive efficiency in the back office.

Management 195

Management Lending Community Strategy 195

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S.

Community 195

Community Lending Maine Resources 195

Perficient

FEBRUARY 4, 2021

An accessible site can bring in additional customers and provide brand differentiation from your competitors. Many communities of people with disabilities are very close-knit and if your site is recognized as accessible, this ends up being a competitive advantage. These include motor, cognitive, visual, and hearing disabilities.

UX 531

UX Guidelines Compliance Study 531

South State Correspondent

OCTOBER 26, 2023

Identity management, ID proofing, preventing account takeovers, limiting card-not-present risk, the rise of social engineering on remote workers, and more cyber-crime-as-a-service offerings had most of the buzz. This will present some customer experience and technological hurdles for many financial institutions.

Conference 221

Conference Las Vegas Fraud Case Study 221

Gonzobanker

NOVEMBER 2, 2023

In the throes of managing balance sheets and loan portfolios and at the same time executing daily “run the bank” operations, bankers are faced with the need to continuously develop new customer experiences and scale enterprise capabilities. And, quite frankly, they’re struggling.

Leadership 154

Leadership Industry Management Resources 154

Abrigo

FEBRUARY 23, 2022

According to the ABA report, smaller banks tend to lag in technology adoption for lending, which means they have tremendous opportunity to improve the efficiency and profitability of small business loans. That leaves two options: purchasing custom software or modifying one-size-fits-all software to fit their circumstances. Learn More.

How To 195

How To Lending Software Survey 195

Abrigo

FEBRUARY 27, 2020

Digital technology standardizes and automates many of the tasks causing the biggest headaches and delays for lenders and credit analysts. They are routinely experiencing processes that add costs, delay turnaround times, and can lead to inconsistency in pricing and risk management.

Lending 243

Lending Survey Data System 243

CFPB Monitor

APRIL 1, 2021

Improving customer experience and gaining efficiencies in the allocation of financial institution resources, such as through the use of voice recognition, natural language processing (NLP), and chatbots. Augmenting risk management and control practices. AI use by community institutions. Overfitting (i.e.

Risk Management 78

Risk Management Training Lending FDIC 78

Independent Banker

AUGUST 26, 2015

Paperless document-signing technology is growing among banks and consumers. But with the emergence of electronic signature technology, we’ve had to rethink some of assumptions. However, the adoption of electronic signature technology hasn’t been an easy undertaking. By Mark Pfeifer.

Community Bank 70

Community Bank Minneapolis Community Online 70

Insights on Business

NOVEMBER 19, 2018

Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency. The result?

Compliance 177

Compliance Regional blockchain Technology 177

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 170

Idaho Community Industry Strategy 170

PYMNTS

NOVEMBER 7, 2018

CEO Scott Sanborn said that results benefited partly as the firm was and has been able to serve broad range of investors across the company’s platform, marked by varying cost of capital and risk appetites.

Taxes 159

Taxes Management Risk Management Capital 159

Bobsguide

FEBRUARY 22, 2022

It will interface with technology offerings from TCS’ partners for CRM, sales, risk management and other enterprise functions. Further, it can leverage TCS’ fintech partner ecosystem to accelerate innovation and create superior and contextual experiences for its customers.

Innovation 78

Innovation Customer Experience Strategy Operations 78

Gonzobanker

DECEMBER 17, 2021

Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. Goes to Eric Sprink, Coastal Community Bank , Everett, Wash. 82% to over 2.3% Inspirational? You tell us.

Fintech 142

Fintech Strategy Leadership Lending 142

Gonzobanker

MARCH 6, 2020

Smarter banks focus obsessively on how they deliver value and a winning experience for customers. To stay relevant, banks and credit unions need to continually evaluate their people (organization, staffing, roles), processes, technology and enterprise/departmental strategic objectives to ensure they are achieving optimal performance.

Operations 86

Operations System Groups Technology 86

Independent Banker

FEBRUARY 24, 2016

New inspirations, fresh experiences await at ICBA’s national convention. Welcome to the Crescent City, where the largest educational gathering of community bankers convenes this month. It’s Community Banking LIVE 2016 in New Orleans. Independent Community Bankers of America. We don’t want to have missteps in technology.

Community Bank 70

Community Bank Community Innovation Customer Experience 70

FICO

AUGUST 7, 2019

Working with Orange, Deutsche Telekom, British Telecom and Croatia Telekom, plus Amdocs, IBM and Bulb Technologies, we embarked on an adventure to address a common challenge within telecom business assurance. Contributing new APIs to TM Forum and new uses cases to revenue assurance and fraud management. by Mel Prescott.

Fraud 40

Fraud Customer Experience Analytics Analysis 40

Abrigo

MAY 8, 2024

WATCH Takeaway 1 Understanding generative AI and how peers are using AI and genAI helps financial institution leaders and management vet the technology and related risks. Nevertheless, understanding the technology is crucial. Even if a financial institution isn’t yet using the technology, it can learn from peers.

Examples 222

Examples Fraud Resources Risk Management 222

South State Correspondent

JANUARY 30, 2024

Marketing and technology (IT) are two budgets that have taken the most significant hit. Benchmarking can help banks better optimize capital as it gives bank management a sense of what the average is for the industry. Technology-forward banks spend as much as 16.4% As such, bank budgets have come under scrutiny.

Capital 195

Capital Operations Customer Experience Comparison 195

Bussman Advisory

SEPTEMBER 11, 2017

Driven by unprecedented speed and adoption of new technologies and business models, and accelerated by game-changing regulatory directives like PSD2 and GDPR , this new world of banking will be one of open architectures and broad, integrated ecosystems. This is certainly the case with corporate banking. In Industry 4.0,

Industry 64

Industry Innovation Fintech Leadership 64

Social Assurance

APRIL 13, 2021

Then I’ll end it with how the use of technology is currently, or will eventually, help your financial brand. In a nutshell, this means that technology can act like a human and, quite frankly, process, analyze, and learn from data far more efficiently and accurately – plus scale at a rate not possible for humans. Efficiency Ratio.

Branding 15

Branding Fraud Arizona Data 15

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. billion of assets under management. billion of assets under management. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook.

Idaho 148

Idaho Conference Data Marketing 148

Abrigo

FEBRUARY 6, 2024

Takeaway 2 Community banks may face challenges seeking reimbursement for breach of warranty claims filed with other FIs. Takeaway 3 Banks and credit unions should leverage new tools to improve check fraud prevention that can ease the burden on their staff and safeguard customers.

Fraud 222

Fraud Training Trends Regional 222

Abrigo

MARCH 24, 2021

Takeaway 1 Financial institutions that invested in technology in 2020 are using it to increase the loan portfolio in 2021. Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Technology sets up future lending success.

Lending 221

Lending Technology Survey Examples 221

Gonzobanker

MAY 21, 2019

Acme has doubled its size in the past five years with acquisitions of smaller community banks. There are no visible managerial processes tied to customer experience and learning. Define a “target customer experience” for our first go-live sprint within 120 days. Principle 3: Embrace External Trends.

Customer Experience 112

Customer Experience Analytics Management Operations 112

Independent Banker

OCTOBER 28, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Drew McMullen, a partner and managing director for Sense Corp. They have lots of options.

Data 88

Data social media Community Bank Community 88

Independent Banker

NOVEMBER 13, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. Drew McMullen, a partner and managing director for Sense Corp. They have lots of options.

Data 70

Data social media Community Bank Community 70

Gonzobanker

MAY 8, 2020

So far, bankers have taken comfort in the soundbite that “this crisis is different” because of the strong capital levels and risk management rigor that has developed since the Great Recession. As the large banks announce freezing lending in some sectors, community and mid-size banks should bring more data and common sense to the table.

Lending 103

Lending Analytics Analysis Capital 103

ZootBlog

JANUARY 7, 2016

Consumers’ use of technology—from mobile to wearables—is driving change across many industries as businesses adapt to how their customers want to engage with them. It enables banks to place their customers at the center of the business, focus on digital channels and the user experience, and develop an omnichannel strategy.

User Experience 79

User Experience Security Community Innovation 79

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. We are in awe.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

ArcBit aims to lever Bitcoin and Blockchain technology to connect you to the global Internet economy. Authy delivers proven fast-to-implement, highly scalable and reliable 2FA with an intuitive user experience and a powerful API. Using cutting edge technology, Auvenir is setting the new standard in compliance and assurance.

Company 12

Company Software Analytics Mobile 12