PYMNTS

JULY 15, 2019

billion is estimated to have been lost to cryptocurrency scams, thefts and fraud in the first quarter of 2019, and cybercriminals and scammers are not the only ones putting digital asset users at risk. Thwarting fraud and making usage as secure as possible are key concerns for Canadian trading platform Bitbuy. Facing Fraud.

cryptocurrency 193

cryptocurrency Fraud Security Bitcoin 193

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. In fact, missteps in digital fraud prevention can, as Stuppy said, “put the entire digital investment at risk.” Fraud Prevention Optimism.

How To 144

How To Fraud Online Mobile 144

ABA Community Banking

JUNE 30, 2016

Analytics, trained security people, and resilient solutions needed—and also engaged customers Risk Management Cyberfraud/ID Theft.

Customer Experience 40

Customer Experience Fraud Risk Management Training 40

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

Abrigo

MAY 5, 2022

Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S. Main Street Banking: A Podcast for Community Bankers 8. Using Data to Acquire, Engage, and Retain Banking Customers,” and “Customer Identity: Balancing Security and Seamless Banking Experiences.”

Community 195

Community Lending Maine Resources 195

PYMNTS

JULY 24, 2019

But this has been the domain of larger financial institutions, especially when community banks and credit unions are included. Last month, payment company PayFi and The Clearing House (TCH) partnered to bring real-time payment technologies to community banks. Security as an Added Benefit. This is shifting, though.

Payments 167

Payments Survey Community Bank Fraud 167

PYMNTS

DECEMBER 26, 2019

The heart of the embrace and appeal of open-source technology is the need for speed, and to evolve use cases for end users (consumers and enterprises) in a more robust and secure fashion. Security Concerns. Contactless payments also stand as another area of focus, especially in the U.S.

Software 132

Software Payments ATM Course 132

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. In fact, missteps in digital fraud prevention can, as Stuppy said, “put the entire digital investment at risk.” Fraud Prevention Optimism.

How To 108

How To Fraud Mobile Online 108

South State Correspondent

JUNE 27, 2023

While this is mostly the domain of large banks, there are three reasons why your community bank should consider adopting this language to increase future bank performance. For example, ISO 20022 provides a set of messages (you can download HERE ) to handle ATM transactions, fraud, account names, and time periods.

System 195

System Data Examples Payments 195

PYMNTS

MARCH 17, 2020

This is where open source technology has typically come to the rescue, in particular containerization and container orchestration technology based on the Kubernetes ecosystem, which allows FSI players to secure, manage and scale horizontally their payment processing functions across different computing environments. 1: Security.

Innovation 228

Innovation Payments System Security 228

PYMNTS

NOVEMBER 11, 2019

Data holds the key to helping modern enterprises develop effective anti-fraud strategies. Many businesses are sitting on massive troves of it, but they are also facing down the three “V’s” of data complexity — velocity, variety and volume — which can make tackling fraud even harder. . Structured Versus Unstructured Data.

Analytics 116

Analytics Data Fraud Tools 116

Insights on Business

MAY 1, 2018

While the advances in Payments processing are clear, there still remains a number of areas where further education is necessary, additional trust and security is required, and advances made in payments technology are still needed. How can a bank modernize securely while lowering costs? Enter, the Payments Canada Summit. Biometrics.

System 126

System Payments blockchain Fraud 126

PYMNTS

APRIL 1, 2019

In some ways, the average credit union customer is very much like the average customer of any financial institution. Credit union members want a state-of-the-art banking experience with their institutions,” he said. Everyone wants things faster and more convenient, but at the same time they also want security.”.

Innovation 141

Innovation Fintech Fraud Security 141

South State Correspondent

OCTOBER 28, 2022

While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences). Any community bank that believes it can keep up and thwart millions of attacks per second is fooling itself. If Goldman, Chase, Moven, and Simple couldn’t do it, it is doubtful a community bank can.

Conference 195

Conference Technology Las Vegas Trends 195

South State Correspondent

JULY 25, 2022

The Customer Experience: A declining equity market, problems in crypto, decreasing real estate values, and higher rates have now made both consumers and businesses care more about banking and their financial future. Now, more households and businesses are thinking about switching banks, and the customer experience is king.

Trends 195

Trends Lending Marketing Capital 195

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

Fintech 194

Fintech Community Regional Technology 194

ABA Community Banking

JUNE 26, 2019

On the latest episode of the ABA Banking Journal Podcast, CEO Brad Paige talks about "the first security enhancement that we've done that actually improved the customer experience." The enhancement: digital voice authentication.

Customer Experience 45

Customer Experience Security Community Bank Community 45

Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. Now that’s what you call a change of momentum. with Coinbase alone attracting $86 billion.

Community 216

Community Fintech Industry Innovation 216

PYMNTS

JANUARY 29, 2019

Chuck) Fagan weighed in on the sense of community CUs wield as a competitive advantage. When Webster asked what lies behind such loyalty, Fagan said the CUs have, in the past, focused their clientele outreach on select employee groups or individual employers, and — over an evolutionary period — have come to focus on specific communities.

Innovation 176

Innovation Fintech Data Community 176

Insights on Business

NOVEMBER 19, 2018

Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency. Customer service in finance is also getting an overhaul thanks to cognitive solutions.

Compliance 177

Compliance Regional blockchain Technology 177

Independent Banker

MARCH 15, 2015

Some of the latest biometric security systems are available now at relatively affordable prices for community banks, technology experts say. says that community banks that outsource their customer contact centers should urge their providers to use voice biometrics, as it also potentially enhances customer service experiences.

San Francisco 70

San Francisco Community Bank System Technology 70

Independent Banker

FEBRUARY 24, 2015

Some of the latest biometric security systems are available now at relatively affordable prices for community banks, technology experts say. says that community banks that outsource their customer contact centers should urge their providers to use voice biometrics, as it also potentially enhances customer service experiences.

San Francisco 70

San Francisco Community Bank System Technology 70

William Mills

FEBRUARY 7, 2017

Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience. Download the full report here.

Report 40

Report social media Customer Experience Industry 40

Independent Banker

NOVEMBER 13, 2014

Here are five technology terms, concepts and activities that community bankers are likely to hear more about and possibly apply in the coming months. Omnichannel involves providing streamlined, synchronized interactions across multiple customer touch points. Omnichannel. The concept of Identify 2.0 The concept of Identify 2.0

ATM 70

ATM social media System Technology 70

Gonzobanker

MARCH 6, 2020

Many financial institutions are leveraging robotic process automation (RPA) capabilities to improve customer experience and remain competitive. By quickly completing repetitive, labor-intensive tasks without human intervention, RPA can save labor and operational costs and minimize errors.

Operations 86

Operations System Groups Technology 86

Gonzobanker

OCTOBER 6, 2015

Even though Wells feels like it has room to grow, this 35% penetration is much stronger than the 10% to 20% Cornerstone typically sees at community institutions. Fight the good fight to build a kick-butt payments self-service experience. Shift your battle plan with the shift in fraud. Dammit we’re serious: elevate analytics.

Cards 60

Cards Fraud Apple Google 60

PYMNTS

MAY 29, 2020

In fact, the most technologically advanced thing you were likely to encounter “was a clown at the drive-thru with a microphone in its mouth,” said Rich Stuppy , chief customer experience officer at fraud prevention firm Kount. How the frauds are structured varies. More Than Just The Risk Of An Occasional Stolen Pizza.

Fraud 161

Fraud Security Customer Experience Groups 161

Fintech Labs Insights

DECEMBER 21, 2016

NuData Security partners with Arvato Financial Solutions to combat fraud and enable a smoother customer experience. Arxan Technologies wins six industry IoT security awards. Stay current on daily news from the fintech developer community! Nubank Raises $80 Million in Series D Funding. Alumni updates.

New York 12

New York Customer Experience Security Technology 12

CB Insights

FEBRUARY 13, 2020

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. Stripe’s early success in acquiring customers was largely due to its mass appeal to the developer community. Fraud prevention tools. Funding, valuation, and investors. Source: Finix.

Online 98

Online Company Retail Payments 98

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security. Lots of useable data. ^KT.

Video 40

Video Mobile social media Analytics 40

PYMNTS

OCTOBER 13, 2020

By way of example, he pointed to HSBC’s Omni collections offerings in Asia, which smooths the collections process — and offers a greater range of payments choice — across marketplaces and communities where the use of mobile devices to conduct commerce (and make payments) is high.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

OCTOBER 29, 2019

CUs face external challenges as well: Bank adv ocacy groups such as the American Bankers Association (ABA) and the Independent Community Bankers of America (ICBA) have been waging war against CUs in recent years, aiming to erode the public’s trust in them via negative campaigns. Deep Dive: CUs Work To Bridge The AI Innovation Gap.

Data 103

Data Maine Analytics Case Study 103

CB Insights

AUGUST 23, 2018

Notably, the ad for this service targets members looking to buy a second home, as the bank continues to focus on the “emerging affluent” community. We really wanted to provide a simple and fast experience for our customers to access capital when they needed it.”.

Cards 76

Cards Mobile Strategy Branding 76

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor. Blockcypher will explain how Bitcoin and block chains enable programmable money.

San Francisco 12

San Francisco Video Fintech Data 12

Fintech Labs Insights

AUGUST 1, 2016

Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omni-channel onboarding journey. Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.

How To 12

How To Analytics Millennials Data 12

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

MARCH 11, 2019

Brands like Best Buy, Goat, Sephora, and others are all using data collection to provide customized experiences for their consumers. From snack aisles for co-eds to city-specific running shoes, retailers are tweaking product offerings to meet the needs of local communities. Micro-Fulfillment. Localization. Voice Shopping.

Trends 70

Trends Retail Branding blockchain 70