Independent Banker

APRIL 30, 2022

As consumers’ changing preferences prompt community banks to deliver new technologies, here are some of the top trends to keep your eye on. Let’s look at a few of these trends, how community banks can determine if they’re right for them and how to get on board. By Mary Yerkes.

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Abrigo

MARCH 2, 2023

Banking technology decisions now affect future growth With the possibility of a recession, community financial institutions may consider a delay or cut in technology spending. But a community financial institution often has different needs related to origination than those of a giant lender. Experts say that would be a mistake.

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Independent Banker

OCTOBER 1, 2022

North Easton Savings Bank president and CEO Rich Spencer (left) with recipients of the bank’s annual college scholarships. College-bound high school students in Massachusetts were asked to complete essays about the intrinsic value of community banks for a chance to win a scholarship from North Easton Savings Bank.

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South State Correspondent

FEBRUARY 12, 2023

The average community bank’s cost of funding is highly correlated to Fed Funds and SOFR (for the industry, the correlation has been 94% with a six-month lag over the last 20 years). We want to highlight this option with a case study. Our bank showed the borrower a term sheet that had the options below.

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PYMNTS

APRIL 29, 2019

Retail Banking Satisfaction Study , retail banking was declared to have bounced back reputation-wise over the past decade, due to improvements in customer service spurred by innovations like mobile banking. Community banks (45.6 percent or commercial banks at 32.4 Power 2019 U.S. percent).

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Abrigo

AUGUST 26, 2019

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. customers than traditional retail banks earned in the firm’s study of retail banking satisfaction. Learn More.

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PYMNTS

FEBRUARY 25, 2019

Our FinTech industry advisory panel did include a few community banks. We had some robust discussions with them about community banking and innovation. One area that we heard about from these banks and other community banks is the challenges posed by the core service providers.

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South State Correspondent

JANUARY 30, 2024

A typical current strategy for community banks when originating commercial real estate loans is to offer floating-rate loans or shorter-term adjustable structures. Unfortunately, this strategy has all the underpinnings of a credit problem case study, and we do not have to search for a hypothetical example.

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South State Correspondent

MARCH 30, 2023

In the quest for deposits, one successful tactic at top-performing banks is to target the right types of customers. While desiring to bank everyone in your community is noble, it can be a poor use of resources. Some customers offer better returns because they use more banking services and have more deposit balances.

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Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Shielding sensitive customer information from prying eyes remains a chronic industry challenge. Bob Hickok.

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Independent Banker

OCTOBER 31, 2021

The CARES Act extended the CECL implementation deadline for many larger community banks until the end of the COVID-19 pandemic. Community bankers tell us that while the extension is welcome, they’re already down the road to implementation. ICBA tells FASB CECL isn’t feasible for community banks. By Stephanie Vozza.

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PYMNTS

OCTOBER 6, 2020

Of course, the pandemic has forced banks – like all businesses – to rethink their priorities and make adjustments to how they interface with customers. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. On Monday (Oct. 5) NCR Corp.

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South State Correspondent

OCTOBER 26, 2023

Our Top 10 Insights From Money 20/20 From these sessions and announcements, we pulled out ten of our most important takeaways, each having an impact on bank operations in the coming year. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

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Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Koger Propst.

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PYMNTS

MAY 3, 2018

The company’s 2018 PACE (Performance Against Customer Expectations) Report, published on Wednesday (May 2), found large financial institutions (FIs) are vulnerable to losing their small business customers, which tend to experience greater satisfaction levels at regional and community banks. The survey found small businesses in the U.S.

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Celent Banking

JUNE 22, 2017

In a May 2017 survey of Celent’s Branch Transformation Research Panel, we found that a significant majority of smaller institutions (those with assets less than $10 billion) are planning to increase the number of operational branches over the next two years – just the opposite among larger banks.

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Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Independent Banker

AUGUST 25, 2016

More than ever, community banks are exploring new ideas and unconventional approaches to achieving greater profitability. This month Independent Banker focuses on information and trends, processes and strategies, and case studies. on profitability in community banking. on profitability in community banking.

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PYMNTS

JANUARY 23, 2020

In today’s top news, FedEx officially expanded home delivery to include Sundays, Uber’s CEO believes his company is the most likely ride-hailing service to reach profitability, and the OCC prepares a civil suit against 10 former Wells Fargo executives for their roles in its retail banking scandals. FedEx Officially Launches Sunday Delivery.

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Fraud Community Bank Analytics Study 131

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Millennials Community Bank social media Community 87

Independent Banker

JULY 29, 2016

The demand for professional development opportunities for community bankers has never been greater. Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training.

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Independent Banker

OCTOBER 29, 2014

Employees serve the bank’s customers. Jason Lord, Sunmark Community Bank. SunMark Community Bank. At SunMark Community Bank in Hawkinsville, Ga., Jason Lord plays a central responsive role in sustaining systems operations in a fast-paced environment of continual change. Photo by Audra Melton.

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Jeff For Banks

MARCH 5, 2021

A bank trade association CEO asked me a couple of questions while he was researching an op-ed piece. Shouldn't the CFPB work to address the impediments to starting a bank in LMI markets rather than punish community banks who scrambled to serve their customers when the economy shut down? The edited Q&A is below.

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Independent Banker

NOVEMBER 13, 2014

Once upon a time, community banks were more than happy to leave the chore of choosing technical devices and running networks to their chief technology officers. Several recent in-depth industry studies have provided observations on the changing role of chief information officers across various business sectors, including banking.

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PYMNTS

SEPTEMBER 13, 2016

In one recent case study tied to instant issuance, Entrust Datacard stated that Woodforest National Bank, a community bank operating across 17 U.S. The firm has said that, to date, it has instant issuance deployments at more than 30,000 locations globally, with more than 10.6 in the past year.

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Independent Banker

JULY 30, 2015

An interview with Lindsay LaNore, executive vice president, Community Banker University®. Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Community Banker University.

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Independent Banker

MARCH 15, 2015

The ICBA and community bank campaign to improve those rules has included a comprehensive study on their impact that was released before the CFPB announcement of its proposed changes, which are expected to be formally adopted. Of course, this community bank victory is not the result of just one survey.

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PYMNTS

APRIL 30, 2018

and finance experts are celebrating with new data on the state of the entrepreneurial community. But analysts from Bank of America, Square, Navcom and the National Association for the Self-Employed warn that challenges for some SMBs have reached new heights, too. National Small Business Week is this week in the U.S.,

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Independent Banker

FEBRUARY 24, 2015

The ICBA and community bank campaign to improve those rules has included a comprehensive study on their impact that was released before the CFPB announcement of its proposed changes, which are expected to be formally adopted. Of course, this community bank victory is not the result of just one survey.

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Washington Community Bank Community Survey 70

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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PYMNTS

MARCH 31, 2020

Banks looking to make the most out of these branch visits are increasingly deploying data analytics, which leverage both data provided to them by customers — including transaction histories, personal financial information and more — as well as exter nal data, such as market studies and demographics.

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PYMNTS

AUGUST 7, 2020

This has had a ripple effect on the broader investment industry, as banks and other financial firms look to meet customers’ needs while mitigating the pandemic’s effects on their operations. Millennials have been hit especially hard, with one study finding that 5.6 trillion shy of the funds they need to do so.

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Independent Banker

MARCH 15, 2015

So building trusted, one-on-one relationships—what community bankers do best—is an avenue to serving millennials effectively and establishing long-term and potentially lifelong relationships with the economically pivotal generation. But do community banks know the unwritten rules of successfully engaging with millennials?

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Independent Banker

FEBRUARY 24, 2015

So building trusted, one-on-one relationships—what community bankers do best—is an avenue to serving millennials effectively and establishing long-term and potentially lifelong relationships with the economically pivotal generation. But do community banks know the unwritten rules of successfully engaging with millennials?

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Millennials Community Bank Community social media 70

CFPB Monitor

AUGUST 22, 2016

The CFPB has announced the appointment of new members to its Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. Community Bank Advisory Council Members. Ballard, Vice President and Director, First Iowa State Bank, Albia, IA.

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Independent Banker

SEPTEMBER 21, 2015

imberly Anderson, senior vice president and chief administrative officer of Cañon National Bank in southern Colorado, became her community bank’s loan compliance officer in 2003. In early 2004, examiners visited her $253 million-asset bank, an experience that revealed a need—someone with a stronger compliance background.

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Independent Banker

AUGUST 9, 2016

Community banks should evaluate solutions that align with their service-oriented traditions and bring value to customers throughout their communities. If unable to support in-house marketing teams, community banks should look for a program that offers branded marketing support. The full study can be read here.

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