Independent Banker

OCTOBER 1, 2022

By identifying the preferred banking and spending habits of different generations, scammers can tailor how they reach their targets. We look at community banks’ options for fighting this type of crime. How to minimize age-related fraud. Social media. By Katie Kuehner-Hebert. A cohesive strategy.

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Fraud social media Millennials Examples 133

Social Assurance

JANUARY 11, 2021

In a recent article from Social Media Today , they shared their social media marketing predictions for 2021. Here we have broken down some of those social media trends that you should be paying attention to as a financial marketer. This is a formidable challenge for community banks.

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social media Branding Trends Tools 15

Social Assurance

JANUARY 11, 2021

In a recent article from Social Media Today , they shared their social media marketing predictions for 2021. Here we have broken down some of those social media trends that you should be paying attention to as a financial marketer. This is a formidable challenge for community banks.

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social media Branding Trends Tools 15

PYMNTS

JANUARY 18, 2017

As the calendar turned to January, banks rolled out new ways for both commercial and corporate banking clients to conduct business by tapping the potential of several new financial innovations. While community banks continue to struggle to compete with larger banks, these innovations could be starting to turn the tide.

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Data social media Report Community Bank 100

South State Correspondent

SEPTEMBER 20, 2022

Bank Marketing Lesson 9: Goal Setting – A Common Theme. Many sessions discussed the importance of setting clear goals for any marketing effort, such as the talk by Jessica Reese (graphical notes below), the Social Media Manager for Arvest Bank (AR, $27B). The audience learned from these banks’ mistakes and successes.

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Conference Marketing social media Data 195

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Millennials Community Bank social media Community 110

Abrigo

MAY 5, 2022

In many cases, the podcasts or hosts have sizable social media followings, and all release a new episode at least once per month so you can stay up to date with the latest trends in the finance world. Listen to the podcast episode, " How To Sleep Easier at Night About Capital and Risk Levels.". keep me informed. Whitepaper.

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Community Lending Maine Resources 195

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. This is really the moment for community banks to show that they’re a fit for millennials.

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Millennials Community Bank social media Community 87

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023.

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Community Bank Community Tampa North Carolina 91

Social Assurance

APRIL 24, 2020

From news on increasing unemployment claims to extended social distancing precautions, communities are continuing to be challenged in new and dramatic ways during COVID-19. As a community bank, more people are looking to you not only for help financially — but also for the main thing that all leaders need to provide — hope.

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How To Marketing Community social media 17

Long Lasting Ideas

FEBRUARY 2, 2015

While much of the advertising dollar goes to the prized 18-to-35 demographic, Bill Murtha’s recent post on mature adults gives powerful witness as to why marketing to mature adults is critical, especially for community banks and credit unions. 35 percent of seniors online use social media, like Facebook and LinkedIn.

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Meeting Marketing social media Community Bank 40

South State Correspondent

OCTOBER 4, 2022

Banks often benchmark themselves to the categories and classes below published by the American Customer Satisfaction Index. To track if they are wowing the customer, banks compare their score to the benchmark. The average for community banks last year was a composite score of “80.”

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How To Customer Experience Examples social media 195

FICO

APRIL 3, 2020

When it comes to the financial fallout, small businesses, including smaller community banks, will take the biggest hit. This is part of an extensive government rescue package that would provide support to struggling businesses – and banks need to get with the program. Community banks are just that—in the community.

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Community Bank Community Lending social media 52

Long Lasting Ideas

FEBRUARY 16, 2016

Here are some creative ideas for how to get some bounce for your digital presence. The Independent Community Bankers Association and BankMarketingCenter.com offer some great ideas that BankMarketingCenter.com can help you plan and implement great digital marketing. Let me know what your bank is doing.

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social media Community Tools Strategy 40

South State Correspondent

MAY 1, 2024

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. Leveraging social media, Gentle Monster started to get traction. How Banks Can Leverage: While not exactly a banking innovation, banks can better allocate capital to COIs.

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Innovation social media Branding Marketing 195

Long Lasting Ideas

JANUARY 5, 2015

But how do we attract a generation that communicates phone-to-phone and text to text, not face to face? Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. Conservative bankers might dismiss social media.

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Marketing Millennials Community Bank social media 40

Social Assurance

OCTOBER 10, 2016

With so much work to be done during harvesting, you might think that this is one of the worst times of the year to connect with your agricultural customers via social media. Keep your content fresh and relevant for your followers and see if you can snag a few more with your social content this fall.

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social media How To Community Meeting 12

South State Correspondent

MARCH 15, 2023

The ratio would provide a bank’s current core capital position to risk-adjusted assets. Some form of this ratio will likely be applied to the national and regional banks, which means larger community banks will also be judged by this ratio. 9) Brand Matters: SVB had one of the best brands in banking.

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social media FDIC Branding Management 195

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

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Idaho Community Industry Strategy 172

FICO

FEBRUARY 5, 2021

Fintech startups don’t appear to be gaining market share because their growth isn’t captured in government reporting; their partner banks are the ones reporting. How to Respond? Other challenger banks (grouped together because of sample size) scored 7.81, ahead of Citibank, community banks and Wells Fargo.

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Millennials social media Fintech Examples 52

Social Assurance

JANUARY 27, 2020

Embrace Digital Marketing and Social Media Advertising. Startups know that in order to compete with established brands, they often can’t allocate much of their budget toward traditional media. Instead, they have to get inventive and leverage new media.

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Fintech Marketing social media Community 15

South State Correspondent

MAY 18, 2022

The larger your bank, the more likely your customer is going to be satisfied with how their problem turned out. Conversely, the smaller your bank, there is a 60% correlation to being unhappy with the outcome of your resolution. Solving Problem Resolution Issues. Putting This into Practice.

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social media Training Customer Experience Community Bank 195

South State Correspondent

APRIL 3, 2023

While there have always been problems in banks’ asset-liability models (ALM) and liquidity stress test models, the current environment exacerbates this problem. As a result, most banks are overestimating their liability sensitivity and, thus, their deposit value. This reduces the duration of these non-maturity deposits.

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social media Community Bank Analysis Training 195

Independent Banker

AUGUST 25, 2016

to boost your community bank’s. social media presence. With the average individual spending 100 minutes on social media each day, it’s entirely possible for community banks to share some of that screen time. 2016 IB Social Media Leaders. View 2016 IB Social Media Leaders here.

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social media Community Bank Community Video 70

South State Correspondent

MAY 31, 2023

The more personal and closer to the mass private banking model you can get, the more influential the campaign will be. Customer anxiety around branch banking starts and stops with the customer not knowing how to solve their challenge. Putting This into Action Managing branch traffic and staffing are not passive exercises.

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Data Branch Strategies Strategy Mobile 195

Social Assurance

DECEMBER 16, 2016

Banking and credit union marketing teams invest lots of energy, time and money in trying to figure out how to achieve the highest levels of social engagement. My friend had just closed on a new house, and graciously made a Facebook post (of a Snapchat screenshot) giving her community bank some love. But I digress.

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social media Community Bank Branding Community 12

Fintech Labs Insights

OCTOBER 6, 2015

Fidor Bank introduced community banking more than five years ago and were early enablers of Bitcoin and Ripple. Now we are the first bank to offer open RESTful APIs secured with OAuth2.0, Fidor Bank is a fully licensed online bank with both a user-oriented and tech-driven mindset. No Stack Banking.

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Digital Banking social media Software Community Bank 12

William Mills

MAY 11, 2016

Managing cash flow – targeted at small business in partnership with banks. Credit HQ helps demonstrate to a small business how to start trading. The account has a tie into social media and sharing. This is an extension of business services, powered by a local community bank. Karl Falk (CEO).

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Video Mobile social media Analytics 40

Gonzobanker

DECEMBER 22, 2015

Jill Castilla, CEO of Citizens Bank of Edmond, Okla. This year, the award is less about advancing “your career” as it is about advancing “your bank.” No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond).

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Community Bank Apple Community Technology 60

Gonzobanker

NOVEMBER 18, 2014

Ringlemann said IndieGogo will be a banker’s friend because IndieGogo will take the risks banks will not and incubate the companies to get to loan-ready. Reminded us of how Lee Scott said Walmart would be the banker’s friend last year. Bank’s Dominic Venturo’s session on innovation rocked. Where are the new capabilities?

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Chicago Retail Branch Design Training 97

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking.

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Fintech Community Regional Technology 194

South State Correspondent

JUNE 13, 2022

Banks that are looking to enhance their risk management practices should consider incorporating the concept of the velocity of risk into their enterprise-wide risk management practices. In this age of social media, global interconnectedness, and market volatility, banks can be one tweet torrent away from a lightning-fast onset of risk.

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Risk Management Examples social media Management 195

Gonzobanker

DECEMBER 20, 2018

We’ve stressed over loan growth and then sweated how to fund it. We’ve seen the big Wall Street banks raise the hurdle (and clear it!) Despite some controversy about the deal bidding structure, the point is that MB got close to $5 billion for the franchise and locked in an exchange rate before the bank equity market softened.

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Fintech Conference Innovation Community 102