Abrigo

FEBRUARY 6, 2024

Takeaway 2 Community banks may face challenges seeking reimbursement for breach of warranty claims filed with other FIs. You might also like this on-demand webinar explaining how fraudsters use checks to their advantage.

Fraud 221

Fraud Training Trends Regional 221

Abrigo

DECEMBER 22, 2023

download NOW Takeaway 1 The most popular blog posts on the Abrigo site reflect many of the priorities community banks and credit unions had in 2023. Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings.

Lending 221

Lending Risk Management Community Management 221

Cisco

JANUARY 10, 2023

Whether a community bank or a credit union, regional insurer, or multi-national financial institution, cross-functional engagement with champions, key influencers and ultimate decision-makers also helps to eliminate silos inherent in the financial services industry. Contact Center/Ap Development/Unified Communications Readiness.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Abrigo

JUNE 14, 2017

Many banks and credit unions have found a path to growth via partnerships with fintechs. For some financial institutions, partnering with software providers has helped them maintain a competitive advantage. Identify what aspects of your borrower experience has the biggest impact on customers.

Fintech 170

Fintech Software Lending Millennials 170

Abrigo

AUGUST 25, 2021

Takeaway 1 Many tasks consumers once did in person have been transformed by digitalization – including retail banking. Takeaway 2 A consumer loan origination system can help FIs offer a fully digital retail lending experience. Takeaway 3 Enhancing the customer experience means delivering on customer expectations with digital offerings.

Lending 195

Lending System Community Retail 195

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Northpointe Bank in Grand Rapids, Mich., Cashing in on efficiencies.

Lending 91

Lending Community Bank Community North Dakota 91

Gonzobanker

JULY 20, 2022

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Among 300 U.S.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

Abrigo

FEBRUARY 3, 2017

They intend to: • Create a better customer experience as described above. Battle increased pressure from alternative lenders and fintech, which means the process at banks needs to be fast and competitively priced. Community banks worry they are in a lose-lose situation.

Lending 150

Lending Community Bank Meeting Community 150

Cisco

NOVEMBER 15, 2022

In today’s post pandemic world, the need for innovation at pace and scale is leading to the growing adoption and expansion of partner ecosystems to support the delivery of innovations to both customer experiences and process improvements.

Innovation 156

Innovation Security Data Innovation Strategies 156

Gonzobanker

AUGUST 21, 2020

Banking executives should take a page out of the software industry playbook and adopt an agile approach to planning. Rather, financial institutions should take a page out of the software industry playbook and adopt an agile approach to planning. For example, software-enabled group breakouts allow for seamless collaboration.

Software 78

Software Meeting Tools Community Bank 78

PYMNTS

SEPTEMBER 13, 2016

In one recent case study tied to instant issuance, Entrust Datacard stated that Woodforest National Bank, a community bank operating across 17 U.S. states and 700 branches, sought to enhance customer experience with an instant issuance solution and also needed EMV capability.

Case Study 100

Case Study United States Analysis National 100

Independent Banker

DECEMBER 31, 2022

We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming year. Following some respite in 2022, community bankers are bracing for a tougher economic landscape ahead in 2023. Corey Neil.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Independent Banker

OCTOBER 28, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. By Karen Epper Hoffman. They have lots of options. in Maplewood, Mo.,

Data 88

Data social media Community Bank Community 88

PYMNTS

JANUARY 8, 2019

That work is probably easier for the larger FIs than regional and community banks, and credit unions , he said. Those credit unions and small banks may indeed want to change how they do things, to provide those engaging experiences to cardholders, but they are often “stuck, based on what their providers can do,” he told Webster. “If

Cards 140

Cards Software Regional Data 140

Independent Banker

NOVEMBER 13, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. By Karen Epper Hoffman. They have lots of options. in Maplewood, Mo.,

Data 70

Data social media Community Bank Community 70

Abrigo

FEBRUARY 27, 2020

Maybe they kick off the data-entry process by having a lender enter customer info into a [customer relationship manager software], but if that CRM doesn’t integrate into their core, then someone at the institution has to take that info and enter it in the core system,” he said. “If

Lending 243

Lending Survey Data System 243

Abrigo

OCTOBER 20, 2020

“There is a demand coming from our customer base to make things easier, less cumbersome, and faster. At the end of the day, what counts for the customer is speed,” said panelist Okan Akin, President and Chief Risk Officer of Allegiance Bank. Planning for new technology and innovations.

Management 195

Management Lending Community Strategy 195

PYMNTS

SEPTEMBER 23, 2016

The first is the obvious issue: They lack the massive scale and deep IT pockets of the large banks. Most regional and community banks aren’t in the position to develop cutting-edge mobile banking products in-house. Community banks just aren’t offering that, according to Fossella.

Mobile 100

Mobile Community Bank Tools Community 100

Independent Banker

JANUARY 26, 2016

As community banks attempt to grow funding for expanding their loan portfolios, most turn to a tried-and-true method: They promote a certificate of deposit “special.” that sells retail deposit pricing and sales software. Five ways to price and sell CD rates, without hurting profitability. By Neil Stanley and Kimberly Myszkewicz.

Omaha 70

Omaha Community Community Bank Massachusetts 70

Independent Banker

FEBRUARY 3, 2016

By capturing and analyzing each customer relationship and its behavioral patterns, in real-time, integrated CRMs allow all bank staff to see the data and use it to create a truly exceptional customer experience, leading to higher wallet share, increased loan growth, better customer acquisition and healthier deposits.

Leadership 70

Leadership Customer Experience Management Data 70

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking.

Fintech 194

Fintech Community Regional Technology 194

Independent Banker

NOVEMBER 13, 2014

It’s an annoying buzzword, but it’s also a useful concept describing the direction toward greater integration bank technology systems and channels are heading. Omnichannel involves providing streamlined, synchronized interactions across multiple customer touch points.

ATM 70

ATM social media System Technology 70

Jeff For Banks

DECEMBER 28, 2023

I work for The Kafafian Group, a community bank consulting firm based in Bethlehem, Pennsylvania. Many of my readers might not know what my firm does, so I want to dedicate this post to the problems we help community bankers solve. Our competition in this line of business are software solutions providers.

Groups 85

Groups Capital US Community 85

South State Correspondent

AUGUST 10, 2023

Because the debits and credits take place at different times and the balances are not truly known until they are updated with batch processing, there is an array of problems banks and customers need to handle. On any given morning, banks must deal with various account issues. A typical community bank may pay $1.5M

System 195

System Examples Operations Data 195

Gonzobanker

JUNE 26, 2019

Two years after the revival of CRM software in banking, the trend of implementation challenges continues. Fortunately, in our travels we’ve come across a number of “ CRM Conquerors ,” banks and credit unions that pragmatically solved specific pain points. Lessons Learned. Enterprise Unification & Workflow.

Idaho 131

Idaho Michigan System Lending 131

Gonzobanker

APRIL 28, 2016

According to Cornerstone Advisors research , roughly six in 10 community bank and credit union CEOs are concerned with the regulatory burden. We are hopeful that community banks will also pursue efforts to communicate the real cost of regulatory burden to our friends in Washington. Vendor Management Solutions.

Regulation 60

Regulation Management Community Bank System 60

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.” General Sessions.

Chicago 97

Chicago Retail Branch Design Training 97

William Mills

MAY 11, 2016

11:37 am William Mills, CEO of William Mills Agency, and Stephen Ramirez, CEO of Beyond the Arc, discuss major trends presented at this year’s Finovate and highlight key companies such as Malauzai Software, PayActiv and many more! The software/platform pieces is the ability to use virtual card numbers. v=tSR3jjaegjs.

Video 40

Video Mobile social media Analytics 40

Gonzobanker

DECEMBER 17, 2021

The deal demonstrated both an emergence of banks acquiring fintechs and – in the spirit of City National’s prior acquisitions of Exactuals and Filmtrack in the entertainment industry – a niche industry focus on healthcare practices. Fintech Acquiring Bank. Goes to Eric Sprink, Coastal Community Bank , Everett, Wash.

Fintech 143

Fintech Strategy Leadership Lending 143

CB Insights

MAY 15, 2019

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2010.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. The FinTech Partner Best Practice Award – Goes to Cambridge Savings Bank and SigFig for their digital investment platform partnership.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. A Gonzo community bank being a leader and not a fast follower – that’s pretty cool! Check it out on YouTube.

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

SEPTEMBER 1, 2015

Market segments include insurance, banks, telecom, utilities, and property management. Adobe is changing the world through digital experiences. Advisor Software is a Cloud provider of sophisticated wealth management and digital investment advice APIs and apps for financial services enterprises. Blockstack.io Dynamics, Inc.

Company 12

Company Software Analytics Mobile 12

Fintech Labs Insights

AUGUST 1, 2016

Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omni-channel onboarding journey. Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.

How To 12

How To Analytics Millennials Data 12

Fintech Labs Insights

JULY 22, 2015

Here’s a preview of what you’ll experience at the event. Advisor Software will provide an overview of its wealth management cloud platform – an end-to-end suite of APIs, apps and widgets that power digital investment advice and financial planning applications. Fidor Bank introduced community banking five years ago.

San Francisco 12

San Francisco Video Fintech Data 12