PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

NCR

FEBRUARY 17, 2016

Millennials are broke, burdened with too many college loans and living in their parents’ basements. In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3 In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3

Millennials 40

Millennials Study Mobile Training 40

PYMNTS

NOVEMBER 11, 2016

They’re Snapchat’s new, $130 wearable tech product: smart sunglasses with an integrated camera that shoots 10-second first-person videos and wirelessly sends them to the Memories feature on your Snapchat account (assuming you have one). It’s not just millennials and post-millennials using a free service any longer.

Millennials 143

Millennials Video Retail Regional 143

PYMNTS

AUGUST 13, 2019

Video games have changed a lot since the early days of home gaming in the late 1970s and early ’80s. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Online 155

Online Video Fraud Examples 155

PYMNTS

OCTOBER 31, 2016

Disappointed millennials rejected by credit card companies. Millennials — Once Rejected, Twice Shy. Millennials’ “take it or leave it” attitude toward credit has been well documented over the last several years. Because there was lots of disappointment to go around last week.

Data 100

Data Millennials Chicago Lending 100

PYMNTS

AUGUST 11, 2017

Over-the-top (OTT) media services started as an alternative for millennials who didn’t want to (and often couldn’t) pay $150 per month for a bloated cable package full of channels they didn’t want just so they could watch a few shows they cared about. Enter Netflix.

Millennials 100

Millennials Fraud Video Company 100

PYMNTS

JANUARY 19, 2018

Fifty dollars, a paper check or a gift card stuffed into a greeting card feels very impersonal, and is largely saved by the fact that it can be delivered in person. It then added other gifting mechanisms, like prepaid and gift cards. which is a win for both parties. However, cash doesn’t have much flair. Worlds Collide.

Cards 121

Cards Millennials User Experience Video 121

PYMNTS

JANUARY 10, 2020

independent sales organizations sold terminals and card processing, mostly to brick-and-mortar merchants. Are Virtual Cards The Future Of B2B Travel Payments? The video streaming landscape is swamped with providers. Battle For Millennials. Ten years ago, the world of payments and commerce was in a very different place.

San Francisco 130

San Francisco Millennials Cards cryptocurrency 130

PYMNTS

SEPTEMBER 15, 2020

That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers. For example, if I should lose my card, I should be able [to] get a replacement, get it instantly pushed to my digital wallet and be able to activate it instantly online.”.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

AUGUST 9, 2019

For Mastercard , the acquisition furthers its continued strategy to move well beyond cards, to deepen its presence in account-to-account activity and to extend its position beyond credit and debit cards. Weddings, the Millennial Way? Why Mastercard Acquired Nets. Bank Regulators Probe Amazon Cloud.

Apple 115

Apple Virginia Regulation Millennials 115

PYMNTS

MAY 11, 2017

Services and digital goods — video streaming, newspapers, music — have broadly intergenerational appeal. Millennials lead the category — with 89 percent holding some kind of services subscription — but Gen-Xers, baby boomers and retirees all make strong showings north of 65 percent. So what gives?

Millennials 118

Millennials Data Examples Video 118

PYMNTS

APRIL 30, 2020

Customers can use mobile banking services to do everything from check account balances and pay bills to temporarily shut down misplaced debit cards. Data from a 2018 survey showed that 43 percent of millennial consumers had given up on mobile banking activities that felt too complicated or lengthy, for example.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

BankBazaar

JANUARY 9, 2020

Moneymood® 2020 is the second edition of BankBazaar’s annual report that sheds light on how different credit products such as Personal Loans , Home Loans , Car Loans , Credit Cards , etc., Consumers are increasingly turning to the diverse benefits offered by premium Credit Cards, thereby showcasing a 30% growth across the board.

Report 136

Report Metro Cards Trends 136

PYMNTS

MAY 4, 2017

Be it an Uber ride, a music or video download or access to banking services, consumers expect instant gratification. While other services, including Zelle and Splitwise, allow users to divvy up expenses, they lack a social media element that millennials have come to enjoy. A 3 percent fee is applied to credit card transactions.

social media 104

social media Payments Millennials Mobile 104

PYMNTS

NOVEMBER 8, 2017

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. One such advance has been the ability to transact without swiping a card. Demographics are changing in the U.S., The ATM Opportunity.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

MARCH 4, 2020

“What keeps a consumer loyal isn’t a loyalty program or even a store-branded card offering goodies or rewards. That means embracing the tools and platforms that consumers, particularly the Bridge Millennials, use on their paths to purchase.”. It’s providing a more personalized, more efficient and more convenient way to shop and pay.

Retail 131

Retail Branding Report Tools 131

PYMNTS

FEBRUARY 8, 2020

The rest of the spend will go mainly toward evenings out, clothes, candy, flowers, gift cards and greeting cards. As for who will be doing the spending, that is largely men and bridge millennials. But an awful lot of people will be getting jewelry, as shoppers plan to spend $5.8 billion on all kinds of bling.

National 185

National Maine Millennials Video 185

PYMNTS

DECEMBER 7, 2017

These features will enable AWS customers to develop and train their own custom artificial intelligence (AI) algorithms for tasks such as real-time translation, video analysis and transcribing audio, then scanning and analyzing text for keywords and ideas. It’s finally here: with the iOS 11.2

Apple 111

Apple social media Google Video 111

PYMNTS

OCTOBER 25, 2017

For example, we are working with a virtual prepaid Visa card which, coupled with a user experience layer and Apple Pay, can create an alternative to a gift card for any near-field, communication-enabled merchant. That has potential to replace the entire gift card business as we know it. The first is personalization.

Mobile 100

Mobile User Experience Examples Millennials 100

Insights on Business

FEBRUARY 27, 2019

To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials. Use case: Focus on the millennial market with mobile. AI is built into the video and photo apps we use. With no card, there is no brand intimacy.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

MAY 18, 2018

Posts focused on financial service topics relevant to the country’s unbanked, underbanked and millennial consumers, on how to budget and how to start putting funds away into savings. LaBella said it all began with a strong online presence, built around a blog and community forum.

Community 116

Community Cards Marketing Branding 116

PYMNTS

AUGUST 26, 2016

One of the retailers, Coles, which is also a credit card issuer, argues that opening up NFC technology is in the best interests of consumers, who should have more choice in digital wallet apps. Bloomberg reported that Apple is taking on Snapchat and Facebook with a video- and image-sharing app to be launched in 2017.

Apple 100

Apple social media Retail Strategy 100

PYMNTS

OCTOBER 9, 2017

Home video and cable TV would go mainstream by the ‘80s, and movie date night suddenly had a run for its money. Whether it’s Netflix or Spotify, Farnsworth explained, millennials prefer subscription services for their anytime, on-demand access and the seamless experiences they offer. The service first cost its users $49.95

social media 101

social media New York City Cards Google 101

Gonzobanker

OCTOBER 31, 2018

What is P2P and Venmo, and why should customers use debit cards or P2P payments instead of checks? Employees that cannot answer these questions are not relevant to Millennial customers. What happens when customers use their debit cards? Is it better to use a PIN number or sign for a transaction?

Training 84

Training Fraud Management Tools 84

PYMNTS

JANUARY 5, 2017

Video screens. If they’re not using the app, consumers can go online and register a rewards or credit card and get a More account, signing up for emails or text messages for alerts about promotions. Cashless payments. Mobile promos. There is a mobile app that can interact and alert consumers to promotions. What’s ahead?

Retail 107

Retail Technology Mobile Millennials 107

Long Lasting Ideas

JANUARY 5, 2015

A whopping 63 percent of millennials (ages 18 to 29) don’t have a credit card, according to a survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International. The same Economist article pointed out that one in 10 millennials have hung up in frustration when dealing with call centers.

Marketing 40

Marketing Millennials Community Bank social media 40

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumers still overwhelmingly rely on credit and debit cards and cash for payments and will for some time, even if a chip on the smartphone replaces plastic cards.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

OCTOBER 2, 2017

millennials), “plastic does not even have to be a card anymore; it means access to … schemes such as Visa and Mastercard, perhaps through mobile devices … they will get on that and stay on that.”. Video games? Funded by the youngsters with a debit card or prepaid card. One segment is defined as generational.

Millennials 119

Millennials Cards Retail Study 119

PYMNTS

OCTOBER 22, 2020

The mobile device has become the primary instrument of communication, agreed panelists, and increasingly users — especially younger consumers in the Millennial demographic — will use those devices to conduct daily financial life. Debit cards work virtually. Loans get people started on online stock trading platforms. Data Privacy .

Fintech 169

Fintech Capital Innovation Data 169

NCR

JANUARY 12, 2017

A bank may start with an in-feed video ad, directing consumers to a webpage where they can fill out a credit card application. But what if some of them watch the video but don’t visit the web page? They clearly trust Snapchat, though – after all, they watch ten billion videos every day.

social media 40

social media Video Branding Examples 40

William Mills

MAY 11, 2016

01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. Going to speak about technology can be better used in the card world. Card-linking – link to Facebook, BofA, other so you can get a targeted real-time discount offer. Based in Hong Kong; showing integration with free to play video games.

Video 40

Video Lending social media Analytics 40

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Branch innovation and branch closings.

Retail 40

Retail Trends Millennials Mobile 40

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Not just for video games… okay, you have my attention. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. Plus the 1% rewards. Virtual reality?

Video 40

Video Mobile social media Analytics 40

PYMNTS

DECEMBER 30, 2020

Robinhood offers an easy-to-use app to trade stocks commission-free, making the company popular with millennials. Roblox allows users to play millions of user-created video games for free, or make new games using online tools that the company provides. It's fun to see the world waking up to this opportunity," he said.

Marketing 198

Marketing Company Online Management 198

PYMNTS

DECEMBER 31, 2016

The startup drew jealous ire from competitor Facebook/Instagram , success from millennials and confused befuddlement from baby boomers this year, along with a $1.81 Apple Pay was adopted slowly and still isn’t particularly differentiated enough from card payments. And Prime Video is available in 200 countries and territories.

Apple 109

Apple Security social media Study 109

Fintech Labs Insights

SEPTEMBER 22, 2015

Though FinovateFall is behind us, it has left us with a slough of new innovations, piles of fresh business cards, and a full list of press coverage. The Latest FinTech Innovations For Millennials. By Millennial EH. Millennial banking startup and e-commerce innovator take top N.Y.C. FinovateFall 2015 Day 1 Video Recap.

Millennials 12

Millennials Video New York Innovation 12

FICO

JUNE 22, 2022

Netflix posts viewing recommendations that continually hit the button, while online fast-food outlets are creating bespoke menus for every loyalty card-holding customer. Amazon knows what we want, often before we do. We all know our data has value - but the exchange of personal information comes at a price. Enter FICO Platform.

Trends 52

Trends Data Customer Experience Analytics 52