PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

William Mills

APRIL 7, 2016

3 topics to discuss with Gen Y members through blogs, social media and video. Millennials have misgivings about Wall Street, making credit unions ideal financial institutions to capture this demographic group’s business. Debt is a controversial topic for millennials since many are still struggling with student loans.

Millennials 40

Millennials social media Video Resources 40

NCR

FEBRUARY 17, 2016

Millennials are broke, burdened with too many college loans and living in their parents’ basements. In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3 In fact, Millennials ( who most define as those born between 1980 and the mid 2000s) contribute $1.3

Millennials 40

Millennials Study Mobile Training 40

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. That number climbs to 38 percent among baby boomers, 74 percent for Generation Xers and 85 percent for millennials and Generation Z consumers.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

JULY 13, 2019

In this age of live multi-player online gaming, and virtual reality, and all things digital, it can be easy to think of board games as an artifact of the analog world. As well, the article continues, younger parents today grew up with board games (and early video games, of course) and are passing along that tradition to their own children.

Video 220

Video Trends Online Millennials 220

PYMNTS

AUGUST 9, 2019

For Mastercard , the acquisition furthers its continued strategy to move well beyond cards, to deepen its presence in account-to-account activity and to extend its position beyond credit and debit cards. Weddings, the Millennial Way? Why Mastercard Acquired Nets. Bank Regulators Probe Amazon Cloud.

Apple 115

Apple Virginia Regulation Millennials 115

PYMNTS

JANUARY 10, 2020

With roughly 17 million active users each month and 30,000 diverse online retailers, Honey has delivered some $1 billion in savings to shoppers in the past year. independent sales organizations sold terminals and card processing, mostly to brick-and-mortar merchants. Are Virtual Cards The Future Of B2B Travel Payments?

San Francisco 130

San Francisco Millennials Cards cryptocurrency 130

PYMNTS

SEPTEMBER 22, 2016

Autoplay videos are set to increase on mobile platforms and might be a disincentive to many mobile users. Apple and Google have enabled their mobile web browsers for video content to play automatically on web pages as long as the audio is muted. Estimates by eMarketer show that digital video ad spending in the U.S.

Mobile 100

Mobile Video Millennials Payments 100

BankBazaar

JANUARY 9, 2020

BankBazaar , India’s leading online marketplace for financial products has launched the second edition of the BankBazaar Moneymood ® 2020 report. Moneymood® 2020 is the second edition of BankBazaar’s annual report that sheds light on how different credit products such as Personal Loans , Home Loans , Car Loans , Credit Cards , etc.,

Report 136

Report Metro Cards Trends 136

PYMNTS

DECEMBER 2, 2020

What had been an orderly progression of corporations and institutions building trust face-to-face around their brands, as consumers eased into using a multi-channel model that combines in-store with app or online experiences, has now arrived at a place of unprecedented consumer comfort with a digital lifestyle.

Fraud 256

Fraud Branding Millennials Cards 256

Gonzobanker

OCTOBER 6, 2015

While bankers may be a bit fatigued this year by articles about payments, the more enlightened Gonzo bankers are paying close strategic attention to the single most impactful payments trend in our industry: the shift from a plastic card to a “card-not-present” world. times faster than card-based transactions.

Cards 60

Cards Fraud Apple Google 60

PYMNTS

DECEMBER 7, 2017

In another blow to online artisan marketplace Etsy, Amazon is pushing its own artisanal wares this holiday season by offering last-minute, one- and two-hour Prime Now delivery through Christmas Eve on items from its Amazon Handmade marketplace. It’s finally here: with the iOS 11.2

Apple 111

Apple social media Google Video 111

PYMNTS

MARCH 4, 2020

“What keeps a consumer loyal isn’t a loyalty program or even a store-branded card offering goodies or rewards. That means embracing the tools and platforms that consumers, particularly the Bridge Millennials, use on their paths to purchase.”. It’s providing a more personalized, more efficient and more convenient way to shop and pay.

Retail 131

Retail Branding Report Tools 131

PYMNTS

NOVEMBER 12, 2019

percent of Gen Z consumers and 37 percent of millennials planned to give up digital media subscriptions within a year, compared to just 21.6 One that is commonly cited: no longer desiring the coffees of the month, geek culture paraphernalia or online video provided by the subscription. PYMNTS’ research found that 34.2

Video 109

Video Millennials Resources Study 109

PYMNTS

NOVEMBER 8, 2017

Millennials are taking a mobile-first approach to banking, driving that transformation. However, older populations — and even millennials — still need the services provided by bank branches. One such advance has been the ability to transact without swiping a card. Demographics are changing in the U.S., The ATM Opportunity.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

JANUARY 19, 2021

In financial services, in the eternal war to keep customers (and themselves) safe from online fraudsters, banks may lift a mantra from the real estate sector: It’s all about location, location, location. PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts.

Data 227

Data Fraud Los Angeles Compliance 227

PYMNTS

OCTOBER 25, 2017

For example, we are working with a virtual prepaid Visa card which, coupled with a user experience layer and Apple Pay, can create an alternative to a gift card for any near-field, communication-enabled merchant. That has potential to replace the entire gift card business as we know it. The first is personalization.

Mobile 100

Mobile User Experience Examples Millennials 100

Insights on Business

FEBRUARY 27, 2019

We moved from telephone banking to online or internet banking. To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials. Use case: Focus on the millennial market with mobile. With no card, there is no brand intimacy.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

AUGUST 6, 2018

LevelUp is front and center on the Chase site as its partner for online ordering using Chase Pay and Chase Commerce Solutions (aka Chase Paymentech). That model — aggregating menus from local restaurants in one place and enabling easy online ordering from that online platform — remained Grubhub’s mainstay over the next decade.

Online 125

Online Branding Mobile Millennials 125

PYMNTS

DECEMBER 11, 2017

That might not be a crazy assumption: Reports from Nielsen reveal that television viewership by that demographic has declined more than 40 percent since 2010 and is off 11 percent year over year for the older half of millennials aged 25 to 34. Payments today are complemented by credit cards, mobile wallets and even Amazon Pay.

Millennials 109

Millennials Video Maine Operations 109

PYMNTS

OCTOBER 22, 2020

The mobile device has become the primary instrument of communication, agreed panelists, and increasingly users — especially younger consumers in the Millennial demographic — will use those devices to conduct daily financial life. Debit cards work virtually. Loans get people started on online stock trading platforms.

Fintech 169

Fintech Capital Innovation Data 169

Gonzobanker

OCTOBER 31, 2018

How do customers learn the status of their online loan applications? If branch employees are going to be relevant to multi-channel customers, they need access to the status of an online application. What is P2P and Venmo, and why should customers use debit cards or P2P payments instead of checks?

Training 84

Training Fraud Management Tools 84

PYMNTS

MAY 18, 2018

LaBella said it all began with a strong online presence, built around a blog and community forum. Posts focused on financial service topics relevant to the country’s unbanked, underbanked and millennial consumers, on how to budget and how to start putting funds away into savings.

Community 116

Community Cards Marketing Branding 116

Long Lasting Ideas

JANUARY 5, 2015

In the age of Apple Pay, Google Wallet, and online banking, the old assumptions are shattered. A whopping 63 percent of millennials (ages 18 to 29) don’t have a credit card, according to a survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International. Offer millennials the human touch.

Marketing 40

Marketing Millennials Community Bank social media 40

PYMNTS

DECEMBER 30, 2020

Robinhood offers an easy-to-use app to trade stocks commission-free, making the company popular with millennials. Petco said the upgrades include a focus on curbside pickup, same-day delivery, online appointment booking for veterinary care and more. Rival online pet supply firm Chewy staged a successful IPO last year.

Marketing 198

Marketing Company Online Management 198

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumers still overwhelmingly rely on credit and debit cards and cash for payments and will for some time, even if a chip on the smartphone replaces plastic cards.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

JANUARY 5, 2017

Video screens. If they’re not using the app, consumers can go online and register a rewards or credit card and get a More account, signing up for emails or text messages for alerts about promotions. Cashless payments. Mobile promos. There is a mobile app that can interact and alert consumers to promotions. What’s ahead?

Retail 107

Retail Technology Mobile Millennials 107

PYMNTS

JULY 9, 2018

All of the things that stores and malls used to aggregate are available at one of literally thousands of places online, where they can be bought and shipped home, one product at a time, when and wherever the consumer’s impulse to purchase strikes. Credit is being unbundled from the traditional line-of-credit, card-based products.

Strategy 105

Strategy Millennials Online Branding 105

PYMNTS

OCTOBER 9, 2017

Home video and cable TV would go mainstream by the ‘80s, and movie date night suddenly had a run for its money. Whether it’s Netflix or Spotify, Farnsworth explained, millennials prefer subscription services for their anytime, on-demand access and the seamless experiences they offer. The service first cost its users $49.95

social media 101

social media New York City Cards Google 101

CB Insights

JUNE 17, 2020

In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Education: Technology and online content make the classroom optional. Online courses & content. Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Online grocery. 3D printing.

Industry 101

Industry Technology Online Video 101

William Mills

MAY 11, 2016

Do no go online and get another online loan. Under the scenario the consumer can transfer much-needed cash as well get cash (that was earned, not paid yet) so no payday or online lending debt is added. 01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. Personalized video content on a mass scale.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Not just for video games… okay, you have my attention. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Fiserv is meeting that need for FIs and millennials.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

JULY 14, 2016

Today, Student Loan Genius is inviting employers to do the same thing when it comes to millennial workers and student loan debt. He even carries the amount – $100,000 – etched on a business card. Hackley: Our CEO is a former financial planner who helped millennials achieve wellness.

Millennials 12

Millennials Tools Austin San Jose 12

CB Insights

JUNE 3, 2020

These include Toast ( which cut 50% of its staff in early April ), TouchBistro ( which furloughed 20% of its workforce in April ), and Square ( card present volume down 60% in final 2 weeks of Q1’20 ). Instant underwriting and online purchasing capabilities will be more important for consumers. Banking and Lending.

Lending 75

Lending Capital Online Marketing 75

PYMNTS

MARCH 19, 2018

How about Facebook gift cards? You notice it’s your friend’s birthday and have the perfect opportunity to send a … physical gift card that they receive 10 days after the event. A Google search directed me to an online merchant that sent them to me (from Italy) four days later. A slam dunk for Facebook, right?

Google 148

Google Apple Retail Millennials 148

CB Insights

MARCH 2, 2018

They also know how successful a retailer can be if it builds a leading e-commerce presence and brings a country into online retail. Those users combined to spend $18.38B on online retail from Sept ‘16 – Sept ‘17. Research from Morgan Stanley projects the online retail market will explode from $15B in 2016 to $200B in 2026.

Regional 68

Regional Retail Marketing Online 68