PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. As the slogan implied, being an American Express card member was the only way to unlock those benefits. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

JUNE 18, 2016

This year shoppers are expected to spend a hair under $2 billion on cards and clothes for Dad, and around $1.7 In fact, recent data from Mintel indicates that millennial dads could be the future of retail. Millennial dads view shopping with their kids as a way to bond and teach them valuable lessons,” the report said.

Millennials 100

Millennials social media Data Report 100

PYMNTS

NOVEMBER 11, 2016

They’re Snapchat’s new, $130 wearable tech product: smart sunglasses with an integrated camera that shoots 10-second first-person videos and wirelessly sends them to the Memories feature on your Snapchat account (assuming you have one). It’s not just millennials and post-millennials using a free service any longer.

Millennials 143

Millennials Video Retail Regional 143

PYMNTS

JANUARY 10, 2020

With roughly 17 million active users each month and 30,000 diverse online retailers, Honey has delivered some $1 billion in savings to shoppers in the past year. Citigroup Names New Retail Banking Leader. David Chubak will head all retail sectors — branches, mortgages, wealth, risk management and small business, according to a memo.

San Francisco 130

San Francisco Millennials Cards cryptocurrency 130

PYMNTS

AUGUST 9, 2019

For Mastercard , the acquisition furthers its continued strategy to move well beyond cards, to deepen its presence in account-to-account activity and to extend its position beyond credit and debit cards. The world’s largest retailer by sales quietly filed an application with the U.S. Weddings, the Millennial Way?

Apple 115

Apple Virginia Regulation Millennials 115

PYMNTS

JULY 15, 2016

When Amazon, the largest retailer by market cap, says that it had its best day ever , it’s hard not to call that a sizzle – and then some. Pokémon GO: Pet Rock or Opportunity To Rock Retail? There was even a promotional video that show combatants around the world fighting for the title of Google’s Pokemaster.

Retail 100

Retail FDIC Bitcoin Lending 100

PYMNTS

OCTOBER 16, 2017

That’s the key takeaway from a recent survey of 1,271 credit card holders exploring consumers’ motivation for signing up for credit cards with rewards. More than 27 percent of respondents said a card’s cash back incentive was the “main reason” they signed up in the first place, followed by rewards for travel-related expenses (21.1

Millennials 101

Millennials Branding Cards Retail 101

PYMNTS

SEPTEMBER 22, 2016

Retailers can already count on more goods flying off their shelves this holiday season, judging by consumer spending. Autoplay videos are set to increase on mobile platforms and might be a disincentive to many mobile users. Marketers have latched onto this idea and are ready with videos when consumers visit a website.

Mobile 100

Mobile Video Millennials Payments 100

PYMNTS

JULY 13, 2019

and western Europe, and often attract millennials looking for some old-fashioned entertainment and a way to spend their increasing amount of disposable income, according to that report and other sources. That reflects the hot retail trends of going cashless and relying on voice-activated devices.

Video 220

Video Trends Online Millennials 220

Gonzobanker

OCTOBER 6, 2015

While bankers may be a bit fatigued this year by articles about payments, the more enlightened Gonzo bankers are paying close strategic attention to the single most impactful payments trend in our industry: the shift from a plastic card to a “card-not-present” world. times faster than card-based transactions.

Cards 60

Cards Fraud Apple Google 60

PYMNTS

MAY 11, 2017

Services and digital goods — video streaming, newspapers, music — have broadly intergenerational appeal. Millennials lead the category — with 89 percent holding some kind of services subscription — but Gen-Xers, baby boomers and retirees all make strong showings north of 65 percent. So what gives?

Millennials 118

Millennials Data Examples Video 118

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Branch innovation and branch closings.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

NOVEMBER 8, 2017

Pundits prophesy a cashless society — and indeed, vast swaths of consumers are migrating to digital and mobile channels for many of their banking needs, as shown by a decline in the number of brick-and-mortar retail bank branches. Millennials are taking a mobile-first approach to banking, driving that transformation.

ATM 126

ATM Strategy Mobile Millennials 126

PYMNTS

FEBRUARY 8, 2020

All in, according to the National Retail Federation (NRF), Americans will drop about $27.4 The rest of the spend will go mainly toward evenings out, clothes, candy, flowers, gift cards and greeting cards. As for who will be doing the spending, that is largely men and bridge millennials. per person, up 21 percent.

National 185

National Maine Millennials Video 185

PYMNTS

JANUARY 5, 2017

Video screens. Unattended retail has been on a technological march toward progress — so much so that it is no longer an afterthought for companies but a solid revenue driver if done correctly. Especially with unattended retail, as people really are creatures of habit. Cashless payments. Mobile promos.

Retail 107

Retail Technology Mobile Millennials 107

PYMNTS

AUGUST 26, 2016

According to AppleInsider , although some retailers have announced plans for Apple Pay in the past, some still have not supported Apple Pay; Anthropologie and Forever 21 are two examples. Bloomberg reported that Apple is taking on Snapchat and Facebook with a video- and image-sharing app to be launched in 2017. cardholders a week ago.

Apple 100

Apple social media Retail Strategy 100

Insights on Business

FEBRUARY 27, 2019

To ensure success in 2025, however, the focus should be on customers who use newer models in digital channels: Generation Y, Z, and Alpha, too—the children of millennials. Use case: Focus on the millennial market with mobile. AI is built into the video and photo apps we use. With no card, there is no brand intimacy.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

DECEMBER 7, 2017

These features will enable AWS customers to develop and train their own custom artificial intelligence (AI) algorithms for tasks such as real-time translation, video analysis and transcribing audio, then scanning and analyzing text for keywords and ideas. It’s finally here: with the iOS 11.2

Apple 111

Apple social media Google Video 111

PYMNTS

DECEMBER 11, 2017

That might not be a crazy assumption: Reports from Nielsen reveal that television viewership by that demographic has declined more than 40 percent since 2010 and is off 11 percent year over year for the older half of millennials aged 25 to 34. Payments today are complemented by credit cards, mobile wallets and even Amazon Pay.

Millennials 109

Millennials Video Maine Operations 109

PYMNTS

APRIL 4, 2016

The app will also allow users to record a 15-second “digital lip-sync video” that can be shared on social media using the hashtag #ShareaCoke, the brand told Ad Age. Both are launching packaging-based interactive campaigns this summer that aim to engage the ever-so-valuable young consumer.

social media 100

social media Millennials New York Branding 100

PYMNTS

MARCH 19, 2018

His premise knits together a series of storylines that regular readers of PYMNTS are quite familiar with: That the Amazon Effect on retail , despite the company’s 4 percent share of it, is real and that it uses its diversified sources of revenue, like Amazon Web Services, to subsidize its retail business at the expense of traditional retail.

Google 148

Google Apple Retail Millennials 148

PYMNTS

MAY 18, 2018

Posts focused on financial service topics relevant to the country’s unbanked, underbanked and millennial consumers, on how to budget and how to start putting funds away into savings. The company has also joined forces with Walmart , allowing customers to pay cash at local retail stores to load value into their eWallets.

Community 116

Community Cards Marketing Branding 116

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. Consumers still overwhelmingly rely on credit and debit cards and cash for payments and will for some time, even if a chip on the smartphone replaces plastic cards.

Mobile 105

Mobile Community Bank Community Technology 105

Long Lasting Ideas

JANUARY 5, 2015

A whopping 63 percent of millennials (ages 18 to 29) don’t have a credit card, according to a survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International. The same Economist article pointed out that one in 10 millennials have hung up in frustration when dealing with call centers.

Marketing 40

Marketing Millennials Community Bank social media 40

Gonzobanker

OCTOBER 31, 2018

What is P2P and Venmo, and why should customers use debit cards or P2P payments instead of checks? Employees that cannot answer these questions are not relevant to Millennial customers. What happens when customers use their debit cards? Is it better to use a PIN number or sign for a transaction?

Training 84

Training Fraud Management Tools 84

PYMNTS

DECEMBER 31, 2016

The startup drew jealous ire from competitor Facebook/Instagram , success from millennials and confused befuddlement from baby boomers this year, along with a $1.81 Apple Pay was adopted slowly and still isn’t particularly differentiated enough from card payments. And Prime Video is available in 200 countries and territories.

Apple 109

Apple Security social media Study 109

PYMNTS

OCTOBER 27, 2017

Millennials and recent college graduates often don’t even have a credit card, Burkhart said, so the thought of purchasing a car fills them with trepidation. It’s not just about reaching millennials, said Burkhart. “The subscription lowers the bar for aspirational customers to get in the seat of a Porsche and to get hooked.”.

Millennials 104

Millennials Industry Resources Branding 104

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Not just for video games… okay, you have my attention. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Svyatoslav Ostrovsky (Head of Retail Digital Business).

Video 40

Video Mobile social media Analytics 40

CB Insights

JUNE 17, 2020

Retail: Shopping goes even more online as grocery joins the e-commerce revolution. In fact, about 75% of doctor, urgent care, and ER visits “are either unnecessary or could be handled safely and effectively over the phone or video,” according to the American Medical Association. Remote learning technology. Online courses & content.

Industry 101

Industry Technology Online Video 101

William Mills

MAY 11, 2016

01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. Going to speak about technology can be better used in the card world. Card-linking – link to Facebook, BofA, other so you can get a targeted real-time discount offer. Based in Hong Kong; showing integration with free to play video games.

Video 40

Video Lending social media Analytics 40

CB Insights

MARCH 2, 2018

BRIEFING: Surviving the Retail Apocalypse. How are brick-and-mortar retailers surviving and adapting in the world of digital commerce? They also know how successful a retailer can be if it builds a leading e-commerce presence and brings a country into online retail. First Name.

Regional 68

Regional Retail Marketing Online 68

PYMNTS

JULY 9, 2018

Credit is being unbundled from the traditional line-of-credit, card-based products. The anecdote to the millennial’s so-called hatred of traditional banks hasn’t really taken off as investors envisioned. The irony of video streaming services is that they are big bundles of individual programming options from which consumers can pick.

Strategy 105

Strategy Millennials Online Branding 105

PYMNTS

NOVEMBER 18, 2019

According to that same study, among bridge millennials , the consumer group between the ages of 30 and 40 who represent the first generation of connected consumers with buying power, Google rises to No. Consumers may watch YouTube and not buy anything at all, simply using it as a place to watch cool videos and endure the ads.

Google 177

Google Study Payments Branding 177

PYMNTS

JULY 11, 2016

Thirteen years later, in 2016, American consumers now spend 46 minutes a day shopping, with women dedicating about 35 percent more of their day to retail pursuits than their male counterparts. Fifty percent of retail spend happened there. Thirteen years later, smartphones make shopping an on the go/anytime/anywhere experience.

Google 100

Google Mobile Apple Online 100

CB Insights

JUNE 3, 2020

These include Toast ( which cut 50% of its staff in early April ), TouchBistro ( which furloughed 20% of its workforce in April ), and Square ( card present volume down 60% in final 2 weeks of Q1’20 ). Most notably, Covid-19 is contributing to an explosion in e-commerce at the expense of physical retail. Banking and Lending.

Lending 75

Lending Capital Online Marketing 75

PYMNTS

AUGUST 6, 2018

But like the shift from physical to online retail, online ordering is a space that’s growing rapidly, driven by the consumer’s desire for convenience — regardless of whether that online order is delivered or picked up and taken out of the restaurant to eat somewhere else.

Online 125

Online Branding Mobile Millennials 125

PYMNTS

APRIL 11, 2016

Software platforms today bring developers and a range of devices together to provide new and valuable functionality to PCs and video games and smartphones and tablets and voice-activated Echo’s and thermostats and cars — and soon just about anything that can connect to the Internet. Even payments cards charge both sides.

San Francisco 100

San Francisco Operations Examples Branding 100