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NEW DATA: Better Customer Service Could Sway 3 in 10 Consumers To Switch Credit Cards

PYMNTS

There is a growing list of things millennials have seemingly been blamed for rendering obsolete, such as cocktail napkins, casual dining and expensive engagement rings. These are among the key conclusions of Delivering Cardholder Customer Service Report , a collaboration with Elan , for which PYMNTS surveyed of 2,078 U.S.

Cards 216
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New Data: Consumers Want Banks To Use Location Data To Keep Accounts, Transactions Fraud-Free

PYMNTS

There are other benefits that the function could provide, however, including more robust fraud protection. How can banks better communicate the benefits of location sharing — and its vast potential to combat fraud — to customers who are on the fence? The report surveyed 2,141 U.S. The report surveyed 2,141 U.S.

Fraud 171
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Deep Dive: Why FIs, Businesses Must Readjust Their Debit Fraud Protection Strategies In 2021

PYMNTS

Merchants, card issuers and banks are no strangers to facing off against evolving fraud threats. Debit-related fraud is a particular concern for businesses and banks as failing to thwart such schemes could have significant and costly consequences. Debit And The Fraud Catch .

Fraud 148
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DoorDash, Airbnb IPOs; BNPL Trends; Pet Fraud Top This Week's News

PYMNTS

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. Report: Digital Lender SoFi Eyes IPO Via SPAC. Trackers And Reports. million in consumer losses.

Trends 175
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Why Online Retail Fraud Is On the Rise

PYMNTS

In the company’s ongoing efforts to prevent fraud on its site, Amazon announced a new program, Intellectual Property Accelerator, last month to help sellers make sure their products won’t be copied or counterfeited. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017.

Fraud 124
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Mobile Card Apps: The Future Isn’t Plastic

PYMNTS

adults to possess a credit card , so the warp-speed adoption of mobile card apps has been a comparative blur. In surveying mobile card app usage for the December 2019 Bridging the Gap: Mobile Card App Adoption Report , PYMNTS found a vibrant, growing payments ecosystem. It took 70 years for a majority of U.S.

Mobile 132
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Mastercard Card Clearing In China, Unattended Retail, Rapid Settlements Top This Week’s News

PYMNTS

11 to set up a bank card clearing business, providing it with access to a $27 trillion payments market. The People’s Bank of China said it has approved an application by Mastercard’s Chinese joint venture to run a bank card clearing business in the nation. Uber reported its earnings last week. Trackers and Reports.

Retail 141