BMO’s Digital-First Transformation Unlocks Operational Efficiencies
PYMNTS
JANUARY 30, 2020
These operations are quantifiably more efficient: A recent study found that customers typically spend nine minutes to acquire a check from a bank teller, but only 40 seconds to complete the same task with a self-service kiosk. BMO expanded its footprint to the United States by purchasing Harris Bank of Chicago in 1984.
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