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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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GBST named in top 100 most innovative WealthTech companies in the world for the third year running

Bobsguide

For the third consecutive year, GBST has been named in the top 100 most innovative companies across the wealth and asset management industry, cementing its position as a global leader. The post GBST named in top 100 most innovative WealthTech companies in the world for the third year running appeared first on Bobsguide.

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CPG Companies Capitalize On Dramatic Digital Shift

PYMNTS

Many CPG companies like Pepsi and Heinz have launched limited but innovative D2C programs. According to a recent Euromonitor survey, more than 95 percent of CPG online sales occur on retail partner sites, because consumers are attracted to the selection of products and personalization of the experience. “To

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In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

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UX Design is Next Big Hurdle for Banks, Vested Ventures Says

Bank Innovation

To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

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Brex Notches $150M To Advance Expense Management Tools

PYMNTS

FinTech startup unicorn Brex has closed a $150 million funding round led by previous investor DST and new investor Lone Pine Capital, Brex said in a statement on Tuesday (May 19). The new location has a 40-person workforce and will focus on software engineering and user experience processes. .

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How Alternative Lending Technology Stays Flexible For SMBs

PYMNTS

While this partnership model remains popular, market volatility has once again created a need to connect more SMBs to capital as quickly and efficiently as possible. In Canada, one of those alternative players is Thinking Capital. This is a market that's going to be digital-first in the future," he said.

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