PYMNTS

MAY 16, 2018

“We exceeded our expectations and saw strong performance across all three brands — Macy’s, Bloomingdale’s and Bluemercury,” said Jeff Gennette, chairman and CEO of Macy’s, Inc., These positive factors give us confidence to raise both our sales and earnings guidance for the fiscal year.”. in a statement. and 1 percent.

Branding 100

Branding Retail User Experience Online 100

PYMNTS

MARCH 26, 2018

“The meal kit market is crowded, but it’s also growing rapidly, so there’s room for a lot of types of brands,” McDevitt told PYMNTS. The acquisition is a sign that others are seeing the rising trend in consumer demand for healthy products, which validates our brand position and gives us confidence for continued growth in our sector.”.

Branding 121

Branding User Experience Trends National 121

PYMNTS

AUGUST 4, 2020

3) that it would work with Google to deliver “smart” digital bank accounts, using Google Pay as an app-driven way to broaden its digital reach and improve users’ experiences with their financial institutions (FIs). To that end, BBVA was one of six banks that said on Monday (Aug. Ready For The Digital Shift.

Google 298

Google Digital Banking Course Branding 298

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. And it did so via a channel that was not at all conducive to a digital shopping experience.

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 14, 2018

Plus, with Amazon increasingly invested in producing private-label goods of their own, there is for some retailers a concern that selling on Amazon puts them at risk of being in direct competition with an Amazon private-label brand down the line. And, as of last week, their ranks took on a new member, at least on a provisional basis.

Retail 100

Retail Branding Course US 100

PYMNTS

MARCH 1, 2017

Looking at the geographic concentration of activity, the US was the most active region, with 47 percent of activity, followed by China at 41 percent. Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. They’re now circling your brand.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

DECEMBER 11, 2017

We have enough capital to take us to profitability.”. Moda Operandi is an up-and-coming player battling two giants that dominate online luxury retail — YOOX NET-A-PORTER and Farfetch — but its magic comes from the company’s pre-retail concept. I didn’t go into the market with the idea to fundraise,” Nicodemus admitted. “We

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

JANUARY 26, 2018

While lower income consumers make up the various dollar chains’ largest customer segment (25 percent to 30 percent of their customers make more than $60K a year), those value shoppers are certainly able and willing to shop online. Some of the brands are named and are very recognizable, if rather marked down.

Los Angeles 122

Los Angeles Retail User Experience New York 122

PYMNTS

DECEMBER 14, 2016

And the digital shoppers are winding down the last few days of online shopping before the window slams shut on the possibility of a Christmas Eve delivery. According to VisaNet data, we expect to see an 18 percent growth in online spending this holiday season, up from 16 percent last year,” Visa noted.

Online 100

Online Retail User Experience Data 100

PYMNTS

JULY 5, 2017

We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers.

Innovation 121

Innovation Customer Experience Mobile Security 121

Perficient

AUGUST 30, 2022

One financial institution realized the benefits of transforming to Agile when it asked us to help create a deposit advance product (a short-term loan designed to assist customers in times of immediate need). because it would impact the user interface and user experience, and thus, the production process.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

JANUARY 12, 2017

PYMNTS: Please provide us with a high-level overview of your business and the customers you serve. We primarily sell products through our Mi.com online platform but also through partner sites, such as Amazon, Flipkart and Snapdeal. A lot of optimizations have been made around the product sites to improve the user experience.

Payments 100

Payments Mobile US Cards 100

PYMNTS

DECEMBER 4, 2018

This all should serve as food for thought as the holidays are upon us. When it comes to a loyalty program, it’s all about a good user experience. Loyalty programs are now tailored and flexible, and a growing number are powered by artificial intelligence (AI) , all in pursuit of giving consumers what they want.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MARCH 20, 2017

What we learned was that scaling with a model built on selling local experiences was extremely difficult, and so we decided to pivot to a model based on sourcing and selling new to market — unique and well-designed products we’d love to buy ourselves. Did you have to onboard enough consumers or designers first?

Mobile 101

Mobile Resources Retail US 101

NCR

SEPTEMBER 5, 2017

Nearly half (43 percent) of American consumers told us that they wanted financial service companies to improve loyalty programs by offering a larger selection of rewards. Use offline options to drive further engagement. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

PYMNTS

DECEMBER 12, 2016

The holiday shopping season is well upon us, and the eternal question remains: How does a gift giver make sure that the gift receiver feels as though they have received the perfect gift? They can be picked up in a hurry and can be used at the recipient’s choosing in terms of time and place. But not brand.

Cards 100

Cards Mobile Branding Retail 100

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). Financial product branding is critical.

Lending 83

Lending Branding Examples Regulation 83

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. And Mastercard wasn’t the only big brand feeling the sting of European regulators wrath. Alphabet Inc.’s

Video 128

Video Data Google Cards 128

PYMNTS

DECEMBER 21, 2016

It does that by making it possible for them to connect with consumers via the online and mobile channels that are out of the reach of these small, and very localized, merchants. JK: Back when I started my career, there wasn’t a propensity to put credit card information online to the extent that it is today.

New York 100

New York US Online Marketing 100

Perficient

DECEMBER 7, 2020

Many companies come to Perficient and ask what could they do to have a better online presence or increase their website traffic. Can you tell us why CRO is involved in the site migration process? By doing it iteratively, it allows us to see what is really working and really help us maximize results and mitigate any potential loss.

Video 309

Video User Experience Strategy Marketing 309

PYMNTS

AUGUST 12, 2020

For online fantasy sports betting provider DraftKings — which went public in April even as world economies cratered — lockdown boredom and the absence of actual live sports to watch have created a perfect storm of opportunity. It’s one of several COVID-era innovations from the fantasy sports brand.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

DECEMBER 18, 2018

Ma noted in an interview that the firm’s most important innovation is that its underlying technology platform easily integrates online assortments from new brands. Currently, Zola’s registry has about 60,000 products on offer from 600 brands. Their intention is to remain a digitally centered brand. ”

New York City 166

New York City Branding Millennials User Experience 166

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. Branded version is available. ^KT. As a co-branding solution, it would work very well.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JULY 14, 2016

Meanwhile, small, digital-only banks with deep roots in technology are able to shift nimbly, enabling them to more quickly react to consumer feedback in order to improve customer experience. One of those online banks finding success – due in large part to its digital roots – is German bank Number26. Then he took it slightly further. “I

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

FICO

JANUARY 7, 2021

None of us has seen this in our lifetime, nor have our models. Leaders will: use descriptive summaries of the dynamic state of the network to empower experts to build a handful of explainable scenarios that will drive decision-making. Lopes then looked at three phases of supply chain resiliency – recovery, discovery and resiliency.

Management 52

Management Analytics Strategy Data 52

PYMNTS

MARCH 23, 2018

We are on track toward a world with more than 30 billion connected devices – an irreversible trend that is dramatically changing the digital economy and delivering fulfillment of the possibility that consumers have been waiting for: The ability to increase transparency, interact with brands and move faster, with less friction.

Innovation 186

Innovation Security Customer Experience Technology 186

Social Assurance

OCTOBER 13, 2021

The reality is that financial service provider websites are being neglected, and according to Jeffrey Pilcher from the Financial Brand, “ Consumer banking websites have the lowest conversion rates of all industries and the lowest perceived happiness of all financial verticals.” Invest in it. It will pay dividends.

social media 15

social media Strategy Marketing Strategies Marketing 15

PYMNTS

DECEMBER 18, 2018

With historic retailers like Toys R Us and Sears shutting their doors after more than 100 years in business, and reports of “sad Santas” in empty malls, it’s hard to not take a rather dim view of physical retail’s prospects at present. Once upon a retail day, consumers went to the store — or they went online and shopped.

Retail 140

Retail Millennials Online User Experience 140

PYMNTS

JUNE 27, 2016

The only thing Apple didn’t do was require users to wear Apple-branded gear while checking out. But let’s say that everyone who could use it and powered through the Apple Pay list of requirements for transacting on the web did. Apple Pay is a slick use of the technology – there is no question about it. But not Apple Pay.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

MAY 4, 2017

In a recent interview with PYMNTS’ Karen Webster, Rich Aberman, co-founder and chief strategy officer at online payment service provider WePay , spoke to the recent emergence of white-label payments solutions, the market opportunities they can provide businesses and what the future holds for this way of enabling payments.

Payments 118

Payments Software Risk Management Operations 118

FICO

JUNE 8, 2023

Steve, can you tell us about your Automotive Ventures Retail Risk Assessment analysis and how you created the risk matrix? This will allow for more regular communications with consumers that can empower brand retention and personalization. We’ve made 20 investments in total over the past three years. Andrew: That’s fabulous.

Data 52

Data Industry Examples Retail 52

PYMNTS

JANUARY 2, 2017

Winding down the year, the most recent Trackers examined just what it takes to get all those Christmas presents ordered online to loved ones across borders. From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers.

Retail 123

Retail Millennials blockchain Mobile 123

Banking 2020

MARCH 12, 2015

That’s perfect for industry observers and bloggers looking to pontificate, but totally boring for those of us actually in the trenches. Every customer now comes at us through multiple channels and expects the same level of personalized service in each one. It’s a boon for the user and a nightmare for the in-house IT folks.

ATM 40

ATM Retail Mobile Atlanta 40

William Mills

MAY 9, 2018

I’ve participated in every US event except one as well as Finovate Europe last year. They help more than 12,000 clients worldwide create and deliver experiences for a digital world that’s always on. Fiserv is one of the top two US FinTech companies focusing mainly on core systems. Now this will be interesting. Brian Milas.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

OCTOBER 31, 2019

Customer journey: Using chat to get people from online to brick-and-mortar. Gartner predicted 80% of all new enterprise applications would be using chatbots by the year 2020, and that by 2021 chatbots would be the “most important platform paradigm” for the enterprise. Law: Automating small claims & powering research.

Industry 78

Industry Examples Tools Retail 78

Fintech Labs Insights

MAY 25, 2017

Pulkiewicz: We provide the standard banking services seamlessly integrated with fintech services and business apps of the users’ choice. Based on your business type, industry and stage in the SME life cycle, we build a personalized user experience with features that are most relevant for your business. We are PSD2 ready!

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

Fintech Labs Insights

JANUARY 19, 2017

The need to address omnichannel continuity between a bank’s online, mobile, and in-brand experiences is becoming increasingly critical as a cohesive, engaging experience becomes the expectation of customers. Finovate: Tell us about your favorite implementation of Liferay’s technology. Nakamura: U.S.

Data 12

Data Customer Experience User Experience System 12