PYMNTS

DECEMBER 4, 2019

And that’s where Expedia – and, indeed, the larger travel industry – comes in. According to Expedia and reports, the issue came down to direction and strategy in the quickly changing – and ever more digital and mobile – travel industry, which is undergoing serious disruption that promises to get even more intense in the new year and decade.

Leadership 130

Leadership Industry Google Groups 130

PYMNTS

APRIL 24, 2017

The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. While BJ’s doesn’t have quite the scale, scope or name recognition of its rivals Costco and Sam’s Club, among the wholesale shoppers of the northeastern United States, the brand maintains a fairly devout following.

Millennials 109

Millennials Cards New York Branding 109

South State Correspondent

JANUARY 10, 2024

Long-term fixed-rate loans, for example, often (and should) have prepayment provisions, so a customer that takes a ten or 15-year loan out not only usually doubles their expected life with the bank because of the product but also sends the signal that they believe in the bank’s brand and will stay with them well into the future.

Management 195

Management Examples Marketing Millennials 195

PYMNTS

FEBRUARY 18, 2020

Some operations like Chipotle are even rolling out store designs that feature pick-up windows to let order-ahead diners collect their items without having to enter the restaurant. based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago.

Millennials 232

Millennials Trends Strategy United States 232

Independent Banker

NOVEMBER 21, 2021

includes (from left): Christina Johantgen (head of marketing and creative), Joe York (head of product), Kelsey Cahill (summer associate), Jackie Charron (chief operating officer and executive vice president), Debbie Morin (chief financial officer), and CEO Charley Cummings. Building a bank brand with impact. By Margaret Littman.

Community 170

Community New Hampshire New York Millennials 170

PYMNTS

JULY 31, 2019

We at PYMNTS, being writers, don’t do cakes and gifts for birthdays, but instead prefer writing retrospective stories like this, treatments that serve not only as a history of a particularly newsworthy company, but also a glimpse into the future of the industry in which it operates. Back to 2012. The timing seemed perfect.

Industry 110

Industry social media New York City Retail 110

PYMNTS

FEBRUARY 13, 2020

“2019 was another record year for WEX , capped off by an impressive fourth quarter driven by double-digit, top-line growth and strong operating leverage,” said Melissa Smith, WEX’s chair and CEO. For corporate travel, it has been encouraging partners to focus their offerings on millennials.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

JULY 31, 2019

We at PYMNTS, being writers, don’t do cakes and gifts for birthdays, but instead prefer writing retrospective stories like this, treatments that serve not only as a history of a particularly newsworthy company, but also a glimpse into the future of the industry in which it operates. Back to 2012. The timing seemed perfect.

Industry 100

Industry social media New York City Retail 100

PYMNTS

FEBRUARY 11, 2020

For its three years in operation, Brandless generated no shortage of buzz with its concept of “private label for less” and the idea that the best brand is no brand at all. Under his leadership, the plan for the brand was to pivot into higher-margin, bigger ticket products such as CBD oil and move Brandless onto store shelves.

Branding 150

Branding Operations Leadership Millennials 150

PYMNTS

APRIL 13, 2017

In a press release , the companies said the combined business will operate under the GSTV brand and deliver 3.3 National and regional marketers across all industry sectors now have a way to reach valuable, attentive consumers. billion annual impressions through more than 18,000 locations in all 50 states by year’s end. “We

Detroit 100

Detroit Video United States Millennials 100

NCR

JUNE 29, 2016

Turns out that was just a preview: Another Facebook executive, EMEA operations chief Nicola Mendelsohn, recently predicted that within five years Facebook “will be definitely mobile, [and] it will be probably all video.”. And it has to do with the dreaded ‘m’ word: Millennials. It’s always been that way. This is the new normal.

Millennials 45

Millennials social media Video Tools 45

PYMNTS

JULY 30, 2018

With millennials working multiple gigs, very few have enough time left to make a proper meal — if they aren’t eating out at a local restaurant. The firm also sells its own meal kit under the name True Chef, and is expected to use some of the acquired Chef’d assets to expand its own brand. Walmart Clears the Field.

Industry 100

Industry Los Angeles Atlanta New York City 100

PYMNTS

JANUARY 25, 2021

It’s gotten to the point where the reality of “professional gaming” is no longer some "out there" idea, and is currently pushing the boundaries of several industries at once while drawing fresh eyes and attracting big money from those looking to cash in on the hot new action. “It I felt the same way before I got into the industry,” he said.

Video 197

Video Branding Comparison Industry 197

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

CB Insights

NOVEMBER 6, 2018

GAFA’s search data, smart home devices, advertising and marketing capabilities, and more offer compelling use cases for the beauty industry. Simultaneously, the beauty industry is looking towards tech to provide an edge in an increasingly crowded market. Search data helps brands understand shopper preferences.

Google 72

Google Apple Industry Branding 72

PYMNTS

JANUARY 22, 2020

Sure, other DTC operators turn to such tactics as pop-up shops or wholesale relationships with brick-and-mortar operators, but as Dossa explained, his company’s customized products and core value are not well-suited to physical retail. “We Candles, too, provide a chance for DTC to grow – specifically, scented candles.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

NOVEMBER 21, 2018

20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). ’ All of these factors make communication with colleagues and industry peers essential during the buying process.” While nearly two-thirds of U.S.

Study 129

Study Survey Leadership Millennials 129

South State Correspondent

JULY 19, 2023

The industrial revolution was fueled by the advent of mechanical automation, where machines did the work of many. The benefits of the industrial revolution accrued to shareholders, management, and workers that could be trained to become operators. In fact, our position is the opposite.

Marketing 195

Marketing Training Video Tools 195

PYMNTS

AUGUST 25, 2016

Can the biggest banks in the United States catch up to the millennial-beloved Venmo with their own P2P payments app? If it sounds a bit familiar, it is probably that the service has been operating for several years under the name clearXchange. Why choose Zelle for a name — other than the obvious Zelle-on-Earth puns?

Millennials 100

Millennials United States Mobile Risk Management 100

PYMNTS

APRIL 23, 2019

Tick down the list of offerings spanning decades (the Mac, the iPhone, the iPod, iTunes, the iOS operating system/ecosystem), and one can find that the ways we communicate, listen, stream and, indeed, interact with technology have all shifted. Yet, for Apple, the card and cash-back structure, “to me, is about two things.

Apple 200

Apple Cards Payments Course 200

Accenture

SEPTEMBER 22, 2019

In my frequent conversations with clients across the UK and Irish banking industry, one of today’s hottest topics is the rise of the challenger banks such as CYBG, Metro and AIB UK, and particularly the neo-challenger banks providing digital-only services, like Monzo, Atom and Starling. Why the intense interest in the neo-challengers?

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

MAY 5, 2020

With the retail industry sliding into Mother’s Day in just a week, the return issue is bound to raise its head. And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. Some stats around the issue show just how substantial it is for retailers. Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. Most estimates for 2018 are around $900 million.

Retail 166

Retail America Video Millennials 166

PYMNTS

JANUARY 30, 2020

Other signs of distress in the fast fashion industry come from outside colleges. In 2018 alone fast fashion as a segment of the apparel industry brought in over $35 billion. This group provides an accessible, convenient option for students interested in buying and selling unwanted clothes to reduce clothing waste.

Retail 142

Retail New York City New York social media 142

PYMNTS

MAY 4, 2017

Cash is also growing as a slice of the spending pie, and thus the onus is on the payments industry to make access to cash both safe and easy for those who prefer to use that conduit for payments. As for demographics, Pierce stated that tech use does indeed skew younger, but that millennials do use a hybrid of cash and digital payments.

ATM 192

ATM Millennials United States Study 192

PYMNTS

JANUARY 21, 2020

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators.

Mobile 148

Mobile Trends United States Online 148

PYMNTS

JUNE 18, 2018

feel more comfortable with data exchange than in the past, with that number increasing to 54 percent among millennials. That feeling, said Acxiom, is particularly true among younger demographics, with one quarter of millennials and 31 percent of those between the ages of 18 and 34 falling into that category.

Data 100

Data US Survey Millennials 100

PYMNTS

OCTOBER 15, 2018

Kitchen United CEO Jim Collins told Karen Webster that, as the owner-operator of Montrose Town Kitchen & Grill in California, he had a front-row seat to this a few years ago when the Postmates delivery people first started showing up at his door. Some established brands like to test the waters before expanding into new markets.

Millennials 145

Millennials Branding Online Retail 145

PYMNTS

FEBRUARY 29, 2016

Last week, Sears CEO Edward Lampert got personal as he went into detail about the retailer’s continuing woes and the challenges it (and many other “old-line” retailers like it) face in a rapidly changing industry. The chain, which operates both the Sears and Kmart brands, reported a loss of $580 million in the quarter ending Jan.

Retail 100

Retail Branding Taxes Operations 100

PYMNTS

SEPTEMBER 30, 2019

According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. Globally, the industry loses $30.3 This is revenue drain on brands and has the potential to damage their public image, as well. billion per year to fake online sales. Social Media.

Online 101

Online Fraud Branding social media 101

PYMNTS

JULY 9, 2020

In an interview with Karen Webster, Truepill Co-Founder and President Sid Viswanathan and CEO Umar Afridi said that the staid pharmaceutical industry is due for a jolt from technology (specifically application programming interfaces or APIs), and a direct-to-consumer (DTC) focus. Call it the Amazonification of healthcare. How The RX Flows.

Video 187

Video Millennials Company Online 187

PYMNTS

MAY 28, 2019

million buyers who operate in industries such as website development, logo design and blog writing. Mallzee created a digital mall where consumers can compare many different retail brands. Brands can learn about their consumers by showcasing their goods on Mallzee and gauging response.

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

DECEMBER 31, 2020

In a year filled with unexpected challenges and a COVID-era economic climate that proved fatal for many companies, PYMNTS was lucky to hear directly from the front lines how scores of company leaders and industry experts were coping with the crisis and turning conflict into opportunity.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

SEPTEMBER 18, 2017

Discogs operates as an online, crowdsourced avenue through which individuals can list their popular and rare audio recordings for sale. Those are some big numbers for a supposedly dying industry. Can their products or services be re-branded or associated with forward-moving trends to win over a new generation of consumers?

Millennials 109

Millennials Retail Google Apple 109

PYMNTS

JULY 15, 2016

It’s as quiet as a hot summer night, as the prepaid industry awaits the final ruling from the CFPB. That sets up one of the biggest areas of contention from the standpoint of the prepaid card industry: the majority of users perceive and use prepaid cards no differently than a standard demand deposit account. Who Uses Prepaid Anyway?

Cards 100

Cards Millennials Regulation Cyber Security 100

PYMNTS

MAY 17, 2016

Although those concepts (and then some) were bandied about at the most recent RIC, held in New York City last week, perhaps the most unlikely “big idea” to emerge from the event was defined as such (“unlikely,” that is) because, for so long throughout the history of retail, it existed as a central tenet of the industry: Focus on the shopper.

Retail 100

Retail Conference New York City Innovation 100