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Addressing the Need for Personalization in the Financial Services Industry

Perficient

Across financial services – industries such as banking, wealth management, and insurance – the need for greater personalization has been a theme for several years. In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences.

Industry 294
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Report: How Faster Disbursements Can Woo Millennial Investors

PYMNTS

This has had a ripple effect on the broader investment industry, as banks and other financial firms look to meet customers’ needs while mitigating the pandemic’s effects on their operations. How Digital Disbursements Are Becoming Critical In The Millennial Investing Industry.

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How Pilot Is Innovating Corporate Taxes For Millennial-Run Businesses

PYMNTS

Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. Proper tax education is critical to any business’s future, Daher said.

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Can Millennials Revive Call Center Commerce?

PYMNTS

Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. Millennials are increasingly seeking access to luxury goods — including relatively affordable items.

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A Digital Mindset: The Key to an Enhanced Strategy for Insurance Commerce

Perficient

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332
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Can Millennials Save Brick-And-Mortar Retail?

PYMNTS

Though many retailers have assumed millennials are behind the trend toward highly digitized, online-focused shopping experiences, baby boomers might be the real culprits. In the Northeast, 25 percent more millennials visit multiple stores when bargain shopping than baby boomers.

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Top News in Payments: Uber Halts Upfront Pricing in CA; Amex Cleared To Operate In China

PYMNTS

Amex Cleared To Operate In China. The central bank in China said it accepted an American Express application to start working in the country but did not say when Amex would begin operations. Battle For Millennials. Millennials and Gen Z want to travel, and they’re willing to spend more to do it. Airbnb: How To Win The $1.4T

CA 132