Gonzobanker

APRIL 24, 2019

Hosting marketing and sales execs at Caesars Palace is kinda asking for it, isn’t it? In five short years, The Financial Brand Forum has grown from startup to become the preeminent financial industry event. Tip of the hat to The Financial Brand’s Jeffry Pilcher. Let’s just call it. Powerful and inspiring stuff, GonzoBankers!

Branding 136

Branding Conference Strategy Oregon 136

Perficient

NOVEMBER 20, 2020

As all marketers know, visual content creation can be a long and expensive process. Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. For example, let’s say you sell pickup trucks.

Video 322

Video Tools Digital Strategies Marketing 322

PYMNTS

AUGUST 10, 2018

The company also launched a new co-branded Visa rewards card with Alliance Data. The center will bring about 200 jobs to the area, serving the Miami, Tampa and Orlando markets, and will also serve as a parcel fulfillment center for the entire southeastern United States.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. Perficient: Digital Strategy Experts. Maybe not just yet.

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

Branding Innovation America Strategy 100

PYMNTS

JUNE 5, 2019

“This partnership will enable the AliExpress Russia JV to accelerate the development of the digital consumer economy of Russia and CIS countries in ways that no one party could accomplish alone,” said Daniel Zhang, CEO of Alibaba Group. The RDIF, which also participated in the venture, said it’s a great opportunity to tap into the market. .

Digital Strategies 122

Digital Strategies Groups Mobile Regional 122

PYMNTS

JANUARY 11, 2021

Digitization was no longer simply a benefit, but a necessity — and according to Georgakopoulos, treasurers had an important seat at the leaders' table to guide the enterprise toward greater agility, expansion into new markets and customer segments, and an overall optimized financial strategy.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

MARCH 6, 2020

Since the dawn of the internet in the mid-90s, there have been some genius ideas and some completely innovative business models. New companies now aim to be used as a verb by creating an innovative way to buy goods – such as: “I floated it.”. For example, say you’re in the market for a new car. We don’t search, we Google.

Hawaii 141

Hawaii social media Innovation Digital Strategies 141

PYMNTS

DECEMBER 15, 2017

Today, it’s also about telling a story and building an experience that makes customers want to shop with the brand again. Yet luxury brands have been slower than most other retailers to embrace digital innovation – for storytelling or for anything else. If they’re not there, they’re losing out to other brands who are.

Retail 129

Retail Branding Mobile Tools 129

PYMNTS

DECEMBER 18, 2019

From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery. KFC , for its part, will look into new drive-thru technologies such as menu boards that are powered by artificial intelligence (AI) in its digital strategy for next year. The number of U.S.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

JANUARY 21, 2020

These are just some of the ways companies are tapping into the latest restaurant innovations with the help of technologies such as artificial intelligence (AI) and automated retail: Among diners, 71 percent would be open to QSRs incorporating AI. DoorDash commands 35 percent of the third-party delivery market.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Insights on Business

MAY 12, 2017

To further complicate the landscape, customer expectations continue to evolve, as they anticipate seamless service and experience across brand touchpoints. The cultural strategy, nimble operating models, and traction with niche customer bases mean that emerging fintechs can help established firms penetrate new and adjacent markets.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. But McDonald ’s Corp.

Online 101

Online US Payments Mobile 101

PYMNTS

AUGUST 6, 2020

Brands (parent of KFC, Pizza Hut and Taco Bell) saw revenue drop more than $1 billion. Our strong drive-thru presence and the investments we’ve made in delivery and digital over the past few years have served us well through these uncertain times,” McDonald’s President and CEO Chris Kempczinski said when unveiling Q2 results. “We

Examples 108

Examples Digital Strategies Maine Innovation 108

Gonzobanker

NOVEMBER 26, 2018

Rapid consolidation in the banking industry is creating a growing band of regional banks that find themselves stuck in a solution provider market that isn’t fully capable of serving them. However, the company’s slew of rollup acquisitions has failed to translate into any meaningful development and innovation.

Regional 101

Regional Strategy Technology Innovation 101

PYMNTS

OCTOBER 11, 2019

This week the big headline generator wasn’t anything that either brand was selling, or doing in service or sales, but instead what a spokesperson said — specifically what they said about the current controversy over Amazon’s place in claiming the consumer’s whole paycheck. Big Plays of the Week: The Digital Brand Reshuffles .

Leadership 100

Leadership Apple Branding Retail 100

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.

Technology 117

Technology Resources Fraud Strategy 117

Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

AUGUST 10, 2018

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. For instance, the market for apps and wearables related to personal healthcare will reach $11.25

Online 101

Online social media Baltimore Data 101

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Learn about the technologies, innovations, and strategies that retailers can leverage this holiday season. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). According to Joe Sullivan, CEO of Market Insights, Inc., “We

Trends 64

Trends Cyber Security Big Data Analytics 64

PYMNTS

JULY 22, 2016

VocaLink is clearly part of that strategy. “[VocaLink] is quite fine in m-commerce and eCommerce, but the physical part was missing so that’s a natural synergy,” he explained, adding that the “marriage of the two offerings” makes a lot of sense. It has often been suggested that that small number of U.K.

Payments 100

Payments Mobile Strategy Digital Strategies 100

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). According to Joe Sullivan, CEO of Market Insights, Inc., “We

Trends 48

Trends Cyber Security Big Data Analytics 48

NCR

JUNE 16, 2017

However, tackling these problems is vital, as a strong digital strategy plays a vital role in building an effective omni-channel business. From an omni-channel perspective, one of the key benefits of digitization is its ability to greatly improve outcomes for end-users – both employees within the business and customers.

Big Data 65

Big Data Data Analytics Strategy 65

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. At imimobile, we’re focused on enabling the world’s top financial brands to compete with disruptors and fintech’s. Real-time SMS communications. Social channels.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

JUNE 7, 2017

Born shortly before the turn of the century in Rio de Janeiro by Eduardo Ourivio and Mário Chady, the chain today, almost 20 years down the line, is a much bigger brand than even its founders ever expected it would be. The partnership with NCR continues to drive the digital platforms of our brand.

Mobile 108

Mobile Branding Digital Strategies Maine 108

PYMNTS

DECEMBER 15, 2017

Though there will be other use cases down the road, Mastercard’s head of prepaid and inclusive growth for North America markets, Solana Cozzo , said in a recent interview with Karen Webster that the company wanted to start with millennials since this demographic does not have an easy on-ramp into the financial mainstream. The Pros Of Prepaid.

Millennials 134

Millennials Management Cards Security 134

FICO

JUNE 21, 2022

Digital decision platforms have been driving a diverse mix of innovations. Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey.

Management 52

Management Customer Experience Regional Strategy 52

FICO

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. Simulation allows anyone to experiment with hypothetical scenarios and accelerate both learning and innovation. Innovation and efficiency can go together. This points to a bigger issue.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. State of Innovation Report. Get exclusive access to our survey of 677 corporate strategy executives. Many are still in wide usage today. Consultants did this because clients weren’t.

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

The platform is designed to allow companies to “innovate as you authenticate your customers” as well as add the latest authentication technologies available. More than ever, companies need to be inclusive of all of their customers and provide convenient authentication across all digital channels.

Security 12

Security Mobile Technology Virginia 12